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[KODOMO] Baby Laundry Detergent 3000ml X 2 ★ SPECIALLY FOR WASHING BABY
138 items sold
16.90

[KODOMO] Baby Laundry Detergent 3000ml X 2 ★ SPECIALLY FOR WASHING BABY


Customer who recommended this item
1293 (Based on 1341 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Effectively removes milk, food, urine and fecal stains! With PH balanced and gentle formula that does not irritate babys skin.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1,341)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 18, 2017 ypy*******
Highly Recommend Sep 17, 2017 ato*******
Recommend Sep 17, 2017 n_g*******
Highly Recommend Sep 15, 2017 Sxi*******
Highly Recommend Sep 14, 2017 fan*******
Highly Recommend Sep 12, 2017 sca*******
netural Sep 11, 2017 che*******
Recommend Sep 10, 2017 d3d*******
Highly Recommend Sep 10, 2017 min*******
Highly Recommend Sep 10, 2017 cyn*******

Item Q&A(123)

Status
Question & Answer
Date
Member
Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Answered
2017-09-04
hap*******
User

when is the next promo ?

User

Dear Customer, its on twin pack promotion price now.
http://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=436781822

Answered
2017-08-24
hol*******
User

Is this detergent suitable for front loading washing machine?

User

Dear customer, due to an upgrading on our inventory and warehouse management system, there was a delay in answering your inquiries and also a possibility of inquiries being deleted. We sincerely apologise for the inconvenience caused. Please send in your inquiry again if your question has not been resolved and we will answer them at our very soonest. Thank you very much for your understanding and patience. We look forward to serving you again at One Mart. Cheers.

Answered
2017-08-15
cai*******
User

Hello. Can u please send out my item already? I ordered since 6th aug and status has been showing "shipping requested" till today.
Order no. 224175310

I have messaged u twice and status is still the same. Why is other people getting their orders and not mine?

User

Dear Customer,
Noted on your shipping request & we will arrange delivery for you as soon as possible. Please accept our sincere apology for the all the delays and hiccups that you have experienced while shopping with us in this transaction.

User

So can u tell me when I can receive it? Status finally show shipping requested but no ahipppng details at all!
12 days already. How much longer do I have to wait??

You gave a tracking that is invalid. Please, what is wrong with your company?

User

Dear Customer,
The tracking web is https://honestbee.sg/goodship/track-order
Upon checking the system, your order has been delivered to you. We hope that the parcel has been delivered to you in a timely manner

User

This is fake! I did not receive the item at all. please see the date of my enquiry and your reply. you replied on 16 AUG saying that you will arrange delivery asap.
the screenshot you shown states delivered on 8 AUG. how does it make sense?

User

Dear Customer,
So sorry that our warehouse updated the order information late caused this confusing. We just contacted our courier to check and confirmed this parcel has been shipped, they will contact you shortly, also, you may refer to attached picture for your reference.

User

Ok I found it. It is really irresponsible of the courier to leave it there without informing me. And the item is 6kg, how can he just stack on top of my things?? My things are damaged now thanks to them. Very disappointed

User

Dear Valued Customer,

Thank you for your feedback and sorry for the inconvenience incurred. We have feedbacked to our logistics partner to take note seriously. Have a great day ahead!

Answered
2017-08-11
liz*******
User

Need full ingredients. Organic?

User

Dear Customer,

We are noted on this inquiry, we will request the warehouse to check and get back to you as soon as possible.

Dear Customer,
There is no " organic" indicated on the product, however, this item is designed for new born babies.
(Aug 15, 2017 17:33)

Answered
2017-08-05
bbp*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-05
Myd*******
User

I need it urgently. If I order today, when can i have it? Thank you

User

Our sincere apologies for not being able to get back to your enquiry immediately as our office was closed over the weekends.
Usually, warehouse will pack your parcel by the next day from your payment date & courier will delivery the following working days, thank you for checking with us.

Answered
2017-08-03
min*******
User

Is it suitable for front load washing machine?

User

Dear Customer,
There is a packaging in purple color one designed for front load washing machine, however, it's out of stock at our shop currently. Thank you for checking with us.

User

Please notify me once the stock available. Thank you

User

Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately as we closed over the weekend, our customer service offers are checking your inquiry now and get back to you soonest by tomorrow. Much appreciate for your great patient.

Dear Customer,
Sure, thank you for your support!:)
(Aug 15, 2017 17:22)

Answered
2017-07-31
bel*******
User

I refer to my order number 222231152 and 222231153 that were made on 16 July 2017. Till today, (31 July 2017), the iitems have not been delivered. You gave me the courier (Honestbee) number and I even went the extra mile to call the courier but was in vain. Please get back to me as soon as possible. My items are in-stock items when I purchased them and I have waited for more than 2 weeks.

User

Dear Customer,
As checked today, I'm afraid this parcel went missing during transit, I will contact warehouse tomorrow to prepare a new parcel for you soonest.
Please accept our sincere apology for the all the delays.

Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
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