Mybeautystory
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KoseKose Sekkisei Herbal Gel Sleeping Mask 80g

See all Kose items

Customer who recommended this item
578 (Based on 601 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $249.00 in a cart.
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Notice

Subject Register Date
Store Pickup Instructions Seller 2017-08-07
Return and Exchange Policy Seller 2016-04-21
YES! THEY ARE AUTHENTIC! Seller 2014-12-16
Manufacturer/
Place of origin
kose / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Kose Herbal Gel -One step 6 benefits in one gel
BOOKMARK 1 2 3 4 5 6 7

Photo Review (204)

Customer Photo Review board

Highly Recommend item receive in good condition.Thanks seller

item receive in good condition.

Kose:*Promo All in one HERBAL GEL 80g

Oct 21, 2017
foo*******

Highly Recommend Gd product

Face is dewy. Feels good.

Kose:*Promo All in one HERBAL GEL 80g

Sep 09, 2017
yaj*******
Aug 12, 2017
jan*******
Aug 07, 2017
thu*******
Jul 05, 2017
lay*******

Customer Review (601)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 21, 2017 foo*******
Highly Recommend Oct 08, 2017 uem*******
Highly Recommend Sep 28, 2017 Hui*******
Highly Recommend Sep 09, 2017 yaj*******
Recommend Sep 05, 2017 ene*******
Highly Recommend Sep 03, 2017 won*******
Recommend Sep 02, 2017 Hua*******
Highly Recommend Aug 31, 2017 yan*******
Highly Recommend Aug 23, 2017 won*******
Highly Recommend Aug 16, 2017 ctm*******

Item Q&A(67)

Status
Question & Answer
Date
Member
Notice
Seller

Dear All,
Kindly note that we have moved to our new office at:
Bizhub 28
28 Senang Crescent #04-06 Singapore 416601.
Opening hours for store pickup:
Monday - Friday 11am - 5pm

For all store pickups, kindly text/ whatssap to our number at 9696 6559 the following details;
voucher number
items purchased
‍ order number
⌚preferred date and time

Alternatively, you may also email us at prettyprettysg@gmail.com for store pickup.
For store pickup orders in bulk, kindly email us at mybeautystory@hotmail.sg.
All our products are authentic. We welcome you to drop by and have a look before deciding to buy. You may purchase from qoo10 and collect on the spot! Otherwise we only accept cash payment in store.
To celebrate our move, like our facebook page https://www.facebook.com/mybeautystorysgp/ and receive a free gift for every store pickup from 5 September 2017 to 31 December 2017!

Notice
Seller

Return & Exchange Policy

Submission of claims - Any return of exchange of items will be applicable within 7 days upon receiving of the item

Any shortage of item or wrong item received - Provide picture of the item contents within the parcel package.
Defective item issue - Provide picture of the defective area of the received item.

Any change of mind from buyer's end - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached. Provide picture of the item to seller end. Shipping fee will be incurred from buyer's end.

How to submit return or exchange from the buyer's end? - Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Notice
Seller

Wondering if our products are authentic? You are welcome to drop by our physical store to have a look for a peace of mind! Then, when you are confident, you can purchase and collect on the spot with your mobile via your Qoo10 app! Strictly by appointment only. Sms or WhatsApp 96966559 for an appointment! Thank you for shopping with Mybeautystory!

Answered
2017-08-06
jan*******
User

Please advise the 4 pcs n 6 pcs trial kits soon so tat I can place order w the gel together. Thanks!

User

Hi,

4 piece - Liquid wash, lotion, emulsion, sunblock.
6 piece- additional cleansing cream and lotion mask.

User

Thank u

User

Welcome

Answered
2017-06-24
ong*******
User

what is the operating hours to collect the item.
no reponse from seller. pls reply. thks

User

HI,

We are open Monday, Wednesdan and Friday 2-5pm and Sunday 3-5pm next week. You may collect during these hours. Thanks.

Answered
2017-06-23
mad*******
User

No reply on self collection after 3 days. Tried emailing and contacting seller, no response.

User

Replied

Answered
2017-06-22
Jos*******
User

Hi,
Just realised that today the price for Herbal Gel has changed to S$32+ instead of yesterday at S$26. I have already placed in my CART. Could I get back the offer price?

Thanks.

User

HI,

Offer is done by qoo10. We are sorry, we cant change the price.

Processing
2017-06-21
haz*******
User

What's the 4pcs and 6pcs starter kit?

User

Hi! Thank you for shopping at Mybeautystory.

We have successfully received your feedback in our mailbox and will look into it as soon as we can.

You will receive a reply to your query in 1 working day.

Answered
2017-05-31
eil*******
User

Hi... where do i find the expiry date on the product?

User

Hi,

It is manufactured in 2017 and expires 5 years later. For Kose items, the shelf life id 5 years.

Unanswered
2017-04-12
lun*******
User

Hi . I am supposed to collect the items by today and have not received your reply . I have sent u a text message . Today is the stated expiry date. Pls reply asap

Unanswered
2017-04-10
vin*******
User

Hi,

My order no. is : 212194541
I bought the kose herbal gel.
I have called and texted you but your number was not available and i have not receive any of your replies yet.
Please reply me as soon as possible as the voucher stated the latest i can use is by 14 april.
Thankyou!

Address
BIZHUB28 28 SENANG CRESCENT #04-06
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