Lace & Ebony
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[LACE AND EBONY] JULLIETE LACE OFF-SHOULDER DRESS (BLACK)

  • Q-Price
    Sold Out
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    Surcharge
    Shipping rate will be added according to Qty/Weight. Details
    Overseas Shipping
    United States -$32.37~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Size
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  • Sold Out

Notice

Subject Register Date
Size Exchanges Seller 2016-03-22
Terms & Conditions Seller 2016-03-22
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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Item Q&A(0)

Status
Question & Answer
Date
Member
Notice
Seller

Request for size changes are assessed on a case to case basis, and is subjected to the availability of the item.

All requests are to be sent in strictly within 7 working days.

All returns must be mailed back via a trackable mailing option (Registered / Smartpac).
Customers would have to bear the cost of postage to & fro. Exchanges can only strictly be done via Mail.

Kindly take note of the following if you wish to do an exchange:
i) All items to be returned or exchanged have to be in brand new condition, unwashed
ii) All original tags and packaging must be intact

Kindly note that all returns and exchanges are evaluated strictly. We reserve the right to reject any returns or exchanges if the item(s) do not meet our strict standards.

Notice
Seller

All apparel is subjected to a 0.5” allowance due to mass production. Measurements stated are an approximate plus/minus. Kindly factor in this allowance on all measurements taken.

Lace & Ebony will not be considering these reasons for exchange/returns:
i) If customer has a change of mind for the item upon receiving it
ii) If customer does not fancy the cutting of the item
iii) If customer deliberately damages / soil the item for refund
iv) Minor defects of apparel (e.g. Loose threads, removable slight stains)

If you have received a wrong item / item with defect, kindly email us within 7 working days of receiving your item.
Drop us an email at laceandebony@gmail.com with the following information:
i) Order number and item name (color & size if available)
ii) Inform us if you have received the wrong item / defect item
iii) Provide us a snapshot of the defect (if any)
iv) Await our reply within 1 - 2 working days

Available during
MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : Day Off
Ask Question
Policy & Notice


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