Join Fellow
Brand Qstore

[JumpingAround]Lace Combo Dress


Subject Register Date
Exchange only once! Seller 2016-06-07
About Delivery Time (SingPost Normal Mail) Seller 2015-09-09
No Refund & Exchange only at our Yishun Office Seller 2014-10-27
Place of origin
JumpingAround Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Exchange only once! Seller
NOTICE About Delivery Time (SingPost Normal Mail) Seller
NOTICE No Refund & Exchange only at our Yishun Office Seller
NOTICE Treat others like how you want to be treated. Seller
NOTICE Response Time TEXT: 8588 9875 Seller
FAQ I have selected Store Pickup by mistake, can change? Seller

If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.

FAQ Slow reply for Qpost!! Seller

Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays

FAQ Ordered the wrong size. Can I exchange? Seller

Exchange is allowed at our Yishun office within 1 month from the date of order. Please do ring us up at 85889875 before coming. 1 Yishun Industrial Street 1 #08-02 A'Posh BizHub Singapore 768610. Exchange via mail will be ceased as of 28 SEP 2015 as there are too many normal mail loss for exchange. Only courier accepted.

FAQ Can I purchase the items directly at your office? Seller

Yes, just ring us up before coming 85889875. We are open from Monday to Saturday 12-6pm. Address: 1 Yishun Industrial Street 1 #08-02 A'Posh BizHub Singapore 768160

FAQ Can I exchange something which is bought a year ago? It is unworn and unwashed. Seller

I apologise that we do not accept exchange for order which was made more than 1 months ago from order date

21168869 Cart No 100962724 [Order No: 163936778 & 163936779 cin******* 2016-02-26 Answered
  Dear seller

Would like to request for refund or exchange for the above two orders.

Please note the above two dresses (Size L) is too small and can't even zip up. I usually able to wear either size S and size M. So disappointed in the two dresses as sizes indicated does not tally with the actually items.

Kindly advise urgently for the above request.

Thank you.

[Re] Cart No 100962724 [Order No: 163936778 & 163936779
Hi yes we accept exchange at our warehouse at Yishun.
Here is the address:
1 Yishun Industrial St 1
#08-02 A'Posh BizHub
Singapore 768160
Our UNFIXED opening hour 12-7pm Monday - Saturday.
We may not open everyday as stated so please text 85889875 to make an appointment and reconfirm our opening hour for the day. For your future enquiries, kindly sms / call us at 85889875 for faster reply. Thank you!