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Brand Qstore
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[JumpingAround]Linen Collection~ M-XL

Customer who recommended this item
35 (Based on 48 reviews)
Customer Satisfaction Score
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%


Subject Register Date
Exchange only once! Seller 2016-06-07
About Delivery Time (SingPost Normal Mail) Seller 2015-09-09
No Refund & Exchange only at our Yishun Office Seller 2014-10-27
Place of origin
JumpingAround Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

Customer Review (48)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 21, 2016 Kml*******
Highly Recommend Dec 15, 2016 ame*******
Recommend Nov 25, 2016 Kml*******
Highly Recommend Nov 23, 2016 chu*******
netural Nov 18, 2016 Kml*******
Recommend Nov 09, 2016 dit*******
Recommend Aug 24, 2016 dit*******
Highly Recommend Jul 30, 2016 nag*******
Highly Recommend Jun 22, 2016 Yak*******
Highly Recommend Jun 16, 2016 sha*******

Seller Information

  • Available during:Unfixed opening hour MON~FRI: 11:00am ~ 6:00pm SAT, SUN, Holiday : day off
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE Exchange only once! Seller
NOTICE About Delivery Time (SingPost Normal Mail) Seller
NOTICE No Refund & Exchange only at our Yishun Office Seller
NOTICE Treat others like how you want to be treated. Seller
NOTICE Response Time TEXT: 8588 9875 Seller
FAQ Wrong order made Seller

Please cancel the order and place again with the right design and size as we cannot change the size / colour / design. It is to safeguard you and us in case of any problem arises.

FAQ I do not want the item already, please do not deliver to me. I have not received so I want to cancel. Seller

I am afraid that your order is on delivery, we cannot cancel your order as we have already made payment to the delivery company prior to dispatch. We will be able to cancel the order only before dispatch but not when it is on delivery. We are running on small profit margin so please think clearly before placing your order. A delivery costs 4.

FAQ I have selected Store Pickup by mistake, can change? Seller

If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.

FAQ Slow reply for Qpost!! Seller

Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays

FAQ Can I exchange something which is bought a year ago? It is unworn and unwashed. Seller

I apologise that we do not accept exchange for order which was made more than 1 months ago from order date

24783957 Dress ame******* 2016-11-28 Answered
Seller ( Shop name : ) '
order item not received confirmation please advice
[Re] Dress
Hi looks like it has been delivered. :)
22499418 item jes******* 2016-05-26 Answered
your dress was horrible fade colour...
[Re] item
We are extremely sorry to hear about that.
Thank you for your constructive feedback.
We would inform the supplier about this and even stop bringing in this design if the problem persist.
22484312 Wrongly sent #172994776 sha******* 2016-05-25 Answered
Hi Seller,

I have sent you the photo on the wrong dress, when can you do the exchange?
[Re] Wrongly sent #172994776
Hi replied your previous enquiries :)
22380952 Wrongly sent #172994776 sha******* 2016-05-18 Answered
Hi Seller,

My oder was SIM#1 but I received SIM#5, please exchange.
[Re] Wrongly sent #172994776
Hi please provide a photo for our record keeping purpose :)
[Re] Wrongly sent #172994776
Hi Seller,

Please see attached photo.
[Re] Wrongly sent #172994776
Hi no problem. We can have that exchangeed for you. Do you prefer mailing or drop by our yishun office?
[Re] Wrongly sent #172994776
Hi Seller,

Mailing please, let me know what is the next step.

Kindly expedite, thank you.
[Re] Wrongly sent #172994776
Hi thank you for your reply.
I have arrange a delivery of the correct item to you with a return envelope inside.
When you received please help me drop the wrong item into the post box.
Sorry for the inconvenience caused.
[Re] Wrongly sent #172994776
Hi Seller,

Noted, thank you.
[Re] Wrongly sent #172994776
no problem :) thank you for your understanding
22309149 Differ price nh_******* 2016-05-12 Answered
Hi seller, I was charged $21.90 instead of $19.90.
Order date - 12/5/2016
Order no - 173480292
Please advise.
[Re] Differ price
Assisted via sms :)
22075005 Size li2******* 2016-05-01 Answered
For LBO item #1, bust size 176cm?
Is that very very big ?
[Re] Size
HI yes but please note that the measurement is taken flat across the joint from one end of the armpit area to the other. Also, the cutting of the top has a batwing cut to it. :)
21149098 Restocking May******* 2016-02-25 Answered
Restocking for smaller sizes ?
[Re] Restocking
Hi wont be restocking this design :)
20179175 Request fo exchange val******* 2015-12-09 Answered
Hi seller, the dress is very nice however it is a slip on dress and hence the size becomd too small. Can i request for a change? Would be good for u to info buyer that this dress is slip on and there is no zip hence better to request a bigger size
[Re] Request fo exchange
Hi dropped you a text for the exchange

Policy & Notice