Color life
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2017 Ladies down jacket ★ Waterproof down jacket ★ Military jacket ★ Travel coat ★ White duck down

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Customer who recommended this item
352 (Based on 387 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Suggest to buy one size bigger than usual size Seller 2013-11-07
Shopping Notice Seller 2013-06-04
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (135)

Customer Photo Review board

Highly Recommend Gooddddddddddd

Good material ans fast delivery. Overall satisfied...

GROUP:YF3 | ITEM NO:18 | Color:B(+S$29.40)

Mar 13, 2016
gra*******
Nov 12, 2015
Dea*******

Highly Recommend Satisfied

Jackets looks good! Hope they are warm.

Color:A(+S$27.50)

Oct 23, 2015
mel*******

Highly Recommend Good quality

Good quality and size fixed me well and color same as picture.

GROUP:YF3 | ITEM NO:18 | Color:A(+S$29.40)

Sep 17, 2015
car*******
Aug 31, 2015
ray*******

Customer Review (387)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 25, 2016 U_b*******
Recommend Mar 23, 2016 pcp*******
Highly Recommend Mar 13, 2016 gra*******
netural Nov 12, 2015 Dea*******
Highly Recommend Oct 23, 2015 mel*******
Highly Recommend Sep 17, 2015 car*******
netural Sep 17, 2015 Liz*******
Highly Recommend Aug 31, 2015 ray*******
netural Aug 24, 2015 gen*******
Highly Recommend Feb 09, 2015 Che*******

Item Q&A(492)

Status
Question & Answer
Date
Member
Notice
Seller

1.Pls check the size according to the size information. For slim styles,if you are not slim, suggest to buy one size bigger than usual size.
2.Please choose size according to each size chart. We can not bear any responsibility if you order the wrong size. For example, if the biggest size of the item is XXL, but you order XXXL, we will send size XXL to you. Also if the smallest size is 35,but you order 34, we will send you size 35. Hope you can understand. Thank you.

Notice
Seller

Dear customer,
1. Goods preparation needs 1-2 days.Qxpress is a door-to-door delivery which will take about 5-8 days.
Pls understand that due to the weather, customs, flight delay etc.issues may delay delivery.
2. The Singapore Qxpress track telephone is +65 6602 8271.
3. We try to check every item before sending out, however, small washable stains, fixable loose threads, minor colour differences and creases are not considered defects.
4. We do not accept returns due to goods size or color difference problem, 1-3cm error is normal, if the size you are unsure, pls contact us in advance.
5. Pls check the parcel before sign, if the goods have any damage, pls do not accept the parcel and claim for compensation to the courier.If you accept the parcel damaged, we do not assume any liability.
6. If there is any problem about the quality of the product,pls contact us within 3 days after receiving the goods.We will promptly resolve.

Answered
2016-03-13
pcp*******
User

Dear seller,
Jacket YF121 and YF322

Please advise :
- d jacket weight
- is d jacket bulky
- YF121...which is yellow and which is lime green

Thank u.

User

Dear customer, the weight is around 1.2kg, little different for different sizes. These are good quality and bulky down jacket.
YF322 color A is yellow and color C is lime green. Hope will help you. Thank you.O(∩_∩)O

Answered
2016-03-13
pcp*******
User

Dear seller,
For model YF121 and YF322
Pleases advise :
- Is d jacket water proof?
- Good for temp -20?
- Can d fur if have at d hat be removed?
- My bust is 80cm...needs to do layering to for -20 degree which size should i take?

Thank u.

User

Hi, yes, water proof. Good for -20 degree.
The fur can be removed. How about your weight and height? This 2 styles are loose style, if you are slim, according to your bust, the smallest size should be ok. You can pls check the size chart on the top right corner.
Hope will help you. Thank you.O(∩_∩)O

Answered
2015-11-24
Dea*******
User

Hi Customer Service

This is related to my enquiry about whether the $5 in my Qaccount related to this order no was a debit or credit. It now appears to be a debit of $5 since the amount I saw from the beginning was -$5 (I also just tried to pay for something that's $1.65 when the balance in my Qmoney is -$2 and was told there was insufficient balance, so this confirms that the $5 was a debit).

Please clarify why customer service has reflected the $5 refund to me from the seller as a debit when it should be a credit to my account. See the relevant qpost chat with seller below.



To : Kwok Mei Yui Deanna
Nov 16, 2015 (Monday) PM 12:17:37


Hi, our side have refund to you. Do not worry, after the customer service check will refund to your account. If you did not receive within 3 days, pls tell me and will check with them again. Thank you.O(∩_∩)O


To : Seller(Color life)
Nov 16, 2015 (Monday) AM 11:58:12


Thanks. Btw, I still haven't received your $5 transfer into my qoo10 account. Please let me know when it has gone through. Thanks again.

User

Hi, do not worry. Sorry do not know how can they ask -$5. Some days before, one service checked with me and I confirm that refund $5 to you. Can you contact with the service for now I see their status is offline and can not contact. Thank you.

Answered
2015-11-05
ser*******
User

I am interested in YF025. Is it water proof? Down jacket? Suitable for what temperature? Can be easily folded & keep in drawstring bag? My bust is 112cm. Is size XXXL too fitting for me? Or should I just buy men's down jacket like UL019? Which size is suitable for me?

User

Hi, this style have no much stock, also this is big down jacket, can not folded & keep in drawstring bag. What temperature will you use? If you like light down jacket, can pls check below link down jackets.
http://list.qoo10.sg/item/2015-WOMEN-MEN-CHILDREN-DOWN-JACKET/434689933?&sellerview=on
Thank you.O(∩_∩)O

Answered
2015-09-23
hui*******
User

For YF219 and YF115
1) what size will you recommend for Height 160cm, weight 52kg.
2) what temperature can it withstand?
3) It the item waterproof?
4) Is the jacket made of white down/ goose down feather?
5) weight of jacket?

User

Dear customer,
1) YF219-S & YF115-M should be ok for you according to your datas, you are slim.
2)-20 to 10 degree are ok. YF219 are ok for -40 degree.
3) All down jacket are waterproof.
4) Yes, it is down jacket.
5)It is around 1.1kg
Hope this information will help you.
Thank you.O(∩_∩)O

Answered
2015-09-10
car*******
User

Hi, if my girl height 160cm & weight 58kg what size should she choose for
model YF219 & model YF321. thks!

User

Dear customer,according to your datas, YF318 size XXXL & YF223 size L should be ok for you. YF219 size S or M & YF321 size XL should be ok for your girl. Sizes are just for you reference, also can pls check the size according to each item size chart. Thank you.O(∩_∩)O

Answered
2015-09-10
car*******
User

Hi, I interested on item no: YF318 & YF223, is there anymore stock for these 2 items?
and my height is 162cm & weight 65kg, what size should I choose??

User

Dear customer, these two styles all have stock and should be suitable for you. Would you pls tell us your aroung chest size to check.
Thank you.O(∩_∩)O

User

Hi, I normally wear Bra size B75, is this information can help u to measure my size?
and pls help me to check FY320 what size should I wear too. thanks!

User

Dear customer, according to your datas, YF320 size XXL or XXXL should be suitable for you.
Thank you.O(∩_∩)O

Answered
2015-08-24
pel*******
User

Thank you for your prompt reply. I had a few more questions:
1) Are they waterproof and what is the lowest temperature they can withstand?
2) How is the quality of these 2 items?
Thank you

User

Dear customer,
It is waterproof. If wear warm inside, -40 or -50 degree should be ok. The quality is good, do not worry, we sell are all real and good quality down jacket.
Thank you!O(∩_∩)O

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