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- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Dear Buyers, By choosing Singpost Normal Mail, you actually agree to absorb the risk of lost mail.Since no one can claim lost mail from Singpost, it is contradictory to assume such claims can be made from Qoo10 sellers.However, as a gesture of goodwill, we will still review non-receipt claims (made after 1 month from delivery date), and will send replacements (if eligible) via SINGPOST NORMAL MAIL. We will only offer replacement once for eligible claims, and shall cease to entertain non-receipt claims for the replaced items.Inaccurate/ Incomplete addresses provided by buyers are NOT ELIGIBLE for any sort of claims at all.Buyers can choose to upgrade to Qexpress with a top up of $2.40 (the difference between Singpost Normal Mail and Qexpress).To ensure guaranteed receipt of your items, WE STRONGLY RECOMMEND QEXPRESS.Thank you for your kind understanding.
If you want to exchange items due to size reasons/ changes in your preferences, please contact seller within 10 days from item receipt. We regret that after 10 days we will not entertain any exchange requests.To be eligible for exchanges:1. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.2. All shipping fee will be incurred from buyer's end. 3. Items have to be returned to seller, postage paid by buyer. Top up of shipping fee for new item to be paid by buyer as well.4. New item will be shipped out upon verification of return and receipt of top up postage fees.Please note to contact seller via Qoo10 for exchange requests.All lingerie/ underwear items are strictly NOT EXCHANGEABLE due to hygiene reasons.
If your items arrive faulty/ defective, kindly contact seller via Qoo10. 1. Provide photo of the defect/ problem with received items.2. Provide video of non-functioning product. (For electronic products)3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.Do note that you would need to contact us so that we can assist you on the replacement process.
If you receive wrong items or have missing items in your parcels, kindly contact seller via Qoo10. 1. Provide photo of the item contents within the parcel package.2. Provide photo of the parcel package with the delivery information.3. Seller will advise on procedures for return of wrong items. Return postage via Singpost Normal Mail will be reimbursed by seller.
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Repeated purchase. Like the colors and quite gd quality. The socks don't slip.
Item Code:SK7001 - Bamboo Fiber Low Cut Socks | Color:Mint | Size:Free
Fast delivery within 3 days. Well Packaged. Yet to use.
Item Code:SK7007 - Pastel Colors Boat Socks | Color:Khaki | Size:Free(+S$0.20)
Bought in another colour this time. Good quality, comfortable and non-slip feature is great. Will buy more from same seller when I need.
Item Code:SK7052 - Full Lace Low Cut Socks (Thicker version) | Color:Nude | Size:Free(+S$0.60)
Material feels rather soft and comfy but yet to test out if it slips off while walking.
Item Code:SK7051 - Full Lace Low Cut Socks | Color:Grey | Size:Free(+S$0.50)
Yet to try out the socks, however they look promising. Hope its a good deal! :)
Item Code:SK7006 - Aloe Vera Fiber Open Toe Socks | Color:Nude | Size:Free(+S$0.10)
Item Code:SK7005 - Bamboo Fiber Low Cut Socks | Color:Pink | Size:Free(-S$0.10)
Item Code:SK7051 - Full Lace Low Cut Socks | Color:Black | Size:Free(+S$0.50)
Item Code:SK7001 - Bamboo Fiber Low Cut Socks | Color:Grey | Size:Free
Item Code:SK7006 - Aloe Vera Fiber Open Toe Socks | Color:Black | Size:Free(+S$0.10)
Item Code:SK7006 - Aloe Vera Fiber Open Toe Socks | Color:Grey | Size:Free(+S$0.10)
We regret that if you had chosen Singpost Normal Mail, we are unable to track or expedite the delivery. Singpost may take up to ONE MONTH to deliver your items. For QEXPRESS, your items will reach you within 3 working days after we have mailed them out. Qexpress is the recommended choice if you require items urgently.
Singpost Normal Mail does not have tracking services or tracking number.
For Qexpress, you may use your tracking number to monitor your delivery. From the Qoo10 "My Orders" page, you can click on "shipping information" for your item to track the parcel.
For Singpost Normal Mail, any and all special instructions are not applicable.
For Qexpress, kindly contact Qexpress with your tracking number so that they can help to arrange their couriers to deliver accordingly.
We are unable to process any special instructions regarding delivery.
Qexpress Hotline:+65 6661-9100
Qexpress Email: firstname.lastname@example.org
You can choose the specific date/ time slot for QX Quick deliveries.
Hi, which low cut sock is thicker and has padded silicone at the back of the heel? Thanks!
Hi,all our ankle socks have anti slip silicone at the back. (Christmas socks excluded.)The thicker ones would be SK7005 and SK7001.If you want the ones with lace designs, SK7050 is thicker.Thank you.
When willl Restock for SK7003 Black arrive?
Hi, we are not able to restock it as the factory has stopped producing this model. We will be replacing this design soon :)
Hi, how does the shop fellow discount work ? Followed your listing but was not able to get the $1.60. Thanks.
Hi,the fellow discount had expired which is why you did not see the discount.I have extended the fellow discount period. You should be able to get the fellow discount now.Thank you for joining our store fellow!
Hi, I noticed you've indicated shop fellow discount of $1.60 however it's not applied when added to cart. I'm looking to purchase in bulk if the discount applies, is there a maximum cap on the amount of purchase? Please help to check and advise on the shop fellow discount. Thank you!
Hi, the discount was expired on 31-Dec, we have restarted it again :) Kindly visit the listing again.
pls contact urgently email@example.com
We will contact you tonight via whatsapp :)We will contact you tonight via whatsapp :)Hi, we will confirm the best offer price again by tomorrow. Thank you!
We will contact you tonight via whatsapp :)
There isn’t any posted question about item.