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[LANEIGE][LANEIGE] Hydra Solution / Essence / Cream

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sweetbox 4,825 items Qplay

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Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    60%
  • Q&A Service
    100%

Manufacturer/Place of origin KOREA Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available

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Customer Satisfaction
This chart shows buyer's satisfaction level.
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  • Price
     
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Premium Review(3)
Customer Review (22)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6297823 The product just arrived today.! thanks! i almost ser******* 2013-05-22 Recommend
6024726 very good. received in good condition. s.l******* 2013-04-23 Highly Recommend
5664769 Thanks, just received it. yuk******* 2013-03-09 Recommend
5638706 received but the packaging is different from the o blu******* 2013-03-06 Neutral
5346781 Good quality, original from Korea. chr******* 2013-01-25 Highly Recommend
5157463 delivery took 2 wks.. have not tried the product. blu******* 2013-01-07 Recommend
4934461 Love my purchases! Will definitely buy again. ste******* 2012-12-17 Highly Recommend
4686410 Exact same product from laneige counters but so mu kar******* 2012-11-27 Highly Recommend
4325011 delivery is long... hope e product is authentic.. tif******* 2012-10-25 Neutral
4236875 Received with perfect condition and is authentic. sui******* 2012-10-17 Highly Recommend

Seller Information

sweetbox

  • Phone number : +82-10-6686-6142
  • Email : geop@hotmail.co.kr
  • Address : Haengsin-dong, Deokyang-gu, Goyang-si, Gyeonggi-do
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(12)
No. Question & Answer Member Date Status
8339344 Item not received yet lee******* 2013-05-21 Answered
  Please check on my item. I have not received it yet. Thank you.
 

[Re] Item not received yet

Hi, sorry for inconvenience.
1. Usually, 10-20 businees days, I sincerely apologize for the problem,
2. We will refund your orders, pls re-order it.
3. We will promptly respond to your inquiries.
Again, we are sorry about the inconvenience.

8339338 Item not received lee******* 2013-05-21 Answered
  I have not received my item which I ordered in April though it is stated delivered. I am worried.
 

[Re] Item not received

Hi, sorry for inconvenience.
1. Usually, 10-20 businees days, I sincerely apologize for the problem,
2. We will refund your orders, pls re-order it.
3. We will promptly respond to your inquiries.
Again, we are sorry about the inconvenience.

7991106 Delivery Status aim******* 2013-05-04 Answered
  Hi,
Though there is email informing that product has been delivered, till today i have not received. Could you please help to check on the status? I couldn't click on the Track&Trace link as it shows everything in Korean. There's no way I can see any status anywhere. Hope to hear from you soon.
 

[Re] Delivery Status
Hi,

Sorry for your inconvenience.
Your item is under departure from Korea.
Pls refer to below URL ;

http://service.epost.go.kr/trace.RetrieveEmsTraceEngTibco.postal?ems_gubun=R&POST_CODE=rr913940491kr

Tks

6955674 Packaging different blu******* 2013-02-25 Unanswered
6875403 Order no. 31300987 blu******* 2013-02-19 Answered
  Hi, I ordered 1 bottle of essence on 11 Feb but until now I still have not received the item. Kindly advise when I will be able to receive the item. Thanks.
 

[Re] Order no. 31300987
hi i'm lee ch, thank you for purchasing.
usually 10-20 business days, thank you

6666305 received it chr******* 2013-02-01 Answered
  Already received the item. Thank you
 

[Re] received it
thankyou

6404301 not receive the product I order. chr******* 2013-01-16 Answered
  I not receive the order I requested. But I press the confirm delivery button. Please tell me what to do. I no receive the item till now. And I no write review, cause item.not receive.
 

[Re] not receive the product I order.
hi, do you receive it, tahnkyuo

4365600 order: 27787471 dor******* 2012-09-27 Answered
  I have not received my item after more than 3 weeks, please advise. thank you.
 

[Re] order: 27787471
hi, i'm lee ch, sorry for your inconvenience.
usually 10-20 business day, but in my opinion,
it went astray or was not delivered for a variety of reasons
plz wait more 5-7 days, and i will re-send your items or refund,
(leave what you want in message box)
thank you

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