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LANEIGE❤BUY 1 + 2 FREE❤LIMITED PIECES!!★LIP/EYE CRAYONS★GET IT BEAUTY!★SONnPark★

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Customer who recommended this item
2347 (Based on 2480 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Change Order Info/Exchange/Return Seller 2017-04-11
Shipping Info/Timing/Change memo Seller 2017-04-11
CANCEL/REFUND Seller 2017-04-11
more
Manufacturer/
Place of origin
innisfree / Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(+65 8425 5525 / cocomolovers@gmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (948)

Customer Photo Review board

Recommend Lipsticks

Smell nice 👍🏻 vibrant Colour love them all

TYPE:01. GALA RED (LIMITED EDITION)(+S$15) | 2. FREE GIFT:02. ORANGE JULEP (LIMITED EDITION) | 3. FREE GIFT:05. ORCHID PINK (LIMITED EDITION) | 4. ADD ON CHEAPER:NONE

+ Add this option
Jul 02, 2017 3
Lin*******

Highly Recommend Item receive

fast delivery wanted to get nude coloud but out of stock

TYPE:04. SWEET TINT (LIMITED EDITION)(+S$15) | 2. FREE GIFT:05. ORCHID PINK (LIMITED EDITION) | 3. FREE GIFT:02. ORANGE JULEP (LIMITED EDITION) | 4. ADD ON CHEAPER:NONE

+ Add this option
Jun 17, 2017 3
hap*******

Highly Recommend Very good buy!

Now with the promo it is value for money. Lipstick glides on smoothly and I like the color very much. Good product!Have bought many other products from this seller and all the products are high quality products.

TYPE:05. ORCHID PINK (LIMITED EDITION)(+S$6.55) | 2. FREE GIFT:03. NUDE PEACH (LIMITED EDITION) | 3. FREE GIFT:03. NUDE PEACH (LIMITED EDITION) | 4. ADD ON CHEAPER:NONE

+ Add this option
Jun 12, 2017 1
fai*******
Jun 04, 2017
nad*******

Highly Recommend Fast delivery in good condition

Fast delivery in good condition. The Colour is nice and easy to carry. Quite moist. Ordered in Tuesday and received on Friday. Thank you seller!

TYPE:02. ORANGE JULEP (LIMITED EDITION)(+S$15) | 2. FREE GIFT:06. NO FREE GIFT(-S$5) | 3. FREE GIFT:06. NO FREE GIFT(-S$5) | 4. ADD ON CHEAPER:NONE

+ Add this option
Jun 02, 2017 1
sma*******

Customer Review (2,480)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 30, 2017 Can*******
Highly Recommend Jul 19, 2017 lij*******
Recommend Jul 02, 2017 Lin*******
Recommend Jun 21, 2017 car*******
Highly Recommend Jun 18, 2017 mar*******
Highly Recommend Jun 17, 2017 hap*******
Highly Recommend Jun 15, 2017 shl*******
Highly Recommend Jun 12, 2017 fai*******
Highly Recommend Jun 04, 2017 ong*******
Recommend Jun 04, 2017 nad*******

Item Q&A(203)

Status
Question & Answer
Date
Member
Notice
Seller

CHANGE ORDER INFO

Please cancel your order and re-order again before the item ships out and delivered, this is the fastest way to change any info.


EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

The shipping fees will not be included if you decide to spend $70 in COCOMO. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

Answered
2017-08-02
wup*******
User

is watermelon lip crayon available?

User

Dear Customer,
yes, we have ready stocks
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-08-01
spe*******
User

Will the lip stick stain the drinking cup?

User

Dear Customer,
The tint range will not
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-06-07
mar*******
User

Hi, will u be restocking nude peach? Also will the Colour stain the cup when I drink water? The finishing is more of glossy or matte?

User

Dear Customer,
Nude peach is OOS and not restocking. It is semi glossy and long lasting
Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

Hi Seller, noted. May I know the expiry date of each Colour? Thanks.

User

Dear Customer,
2019 or 2020 depending on batches
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-05-24
jol*******
User

Hi seller,

When will sweet tint be instock?
Thank you!

User

Dear Customer,
Sweet tint is instock
you may order now
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-05-13
jwl*******
User

Hi seller would lik to check in the image 02 cashmere colour the lips colour looks like sweet tint isit the correct image for the colour?

User

Dear Customer,
The colour is right
it is cashmere orange not sweet tint
Thanks
COCOMO

Answered
2017-05-11
yvl*******
User

Hi, I thought if you buy 3 there will be one free? I only received my 3 lipsticks.

Thanks.

User

Dear Customer,
Please check item listing
it was stated that free gift will be sent out seperately

Regards,
COCOMO

Answered
2017-05-04
aly*******
User

Hi, Chose buy 3 get 1 free. Paid for 3 lipsticks and only 3 came instead of 4. Please advice.

User

Dear Customer,
Buy 3 get 1 free, the free gift will be sent seperately as mentioned in the item listing
We are sending from different warehouse
Please wait and check for the item in your letterbox by the coming week
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO




User

Hi, how long is the expected wait?

User

Dear Customer,
1 week
not because we do not have stocks
but rather we are sending from two warehouse
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

So can I say I will receive by next week?

User

Dear Customer,
Yes
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-04-30
yvo*******
User

Hi, is the sweet tint the same formula as sugar tint? I've been using sugar tint for more than a year, everyday. Does the sweet tint colour intensify and changes more layers are applied? If they are the same, I'll get sweet tint. Appreciate your response soon. Thanks!!!!!

User

Dear Customer,
The sweet tint is the same as the sugar tint
The sweet tint packaging is in the limited edition design
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Address
UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
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