| NOTICE |
Important: Read before asking for status of items |
Seller |
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See all notices |
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Dear customer, please really do understand that all our items are shipped from Taiwan, therefore delivery will definitely take some time. You will receive your items about 7-14 days from the date of payment. When the status of your items are marked as "On Delivery", it means that your items are currently being shipped from Taiwan to Singapore. When your items reached Singapore and are mailed out to you, we will send a confirmation email to inform you about it. Please really don't worry if you haven't receive your items yet, kindly wait for our confirmation email. Thank you for your understanding! :) |
| 7276795 |
Not able to wear. |
mos******* |
2013-03-19 |
Answered |
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Hi, i'm afraid one of the pair of earrings is not wearable. As you can see from the pic, the post of the earring on the right is not in order. Please advice what arrangment can be made to replace this? Thanks. |
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[Re] Not able to wear.
Hello, will order a new one to you. Please email your name, address and item code to xiao-devilz@hotmail.com. Please understand that shipping will take sometime. Thank you! :) |
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| 7236176 |
[Re] 82059942 - one tarnished (or sth) earring and missing pair |
pat******* |
2013-03-17 |
Answered |
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okay can, you can post the two pairs of earrings to me together. when can i expect them though? |
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[Re] [Re] 82059942 - one tarnished (or sth) earring and missing pair
Hello, one of the earrings has already arrived in SG. The second one will reach within a few days。 Thanks and sorry for the late reply! Have a nice day! :) |
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| 7221348 |
82059942 - one tarnished (or sth) earring and missing pair |
pat******* |
2013-03-15 |
Answered |
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you have emailed me saying one pair was missing during shipping and would send another pair? just acknowledging i would wait for that pair of earrings (2027) (: but.. one pair has a slight tarnish D: the black pair of ribbon earrings. would you please resend it? thanks. |
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[Re] 82059942 - one tarnished (or sth) earring and missing pair
E2027 will reach SG soon. Will arrange shipping for E2113. Can i send out the two earrings tgt when E2113 reaches SG? Thanks. :) |
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| 7221340 |
82059942 - one tarnished (or sth) earring and missing pair |
pat******* |
2013-03-15 |
Answered |
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you have emailed me saying one pair was missing during shipping and would send another pair? just acknowledging i would wait for that pair of earrings (2027) (: but.. one pair has a slight tarnish D: the black pair of ribbon earrings. would you please resend it? thanks. |
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[Re] 82059942 - one tarnished (or sth) earring and missing pair
Hello,
E2027 will reach SG soon. Will arrange shipping for E2113. Can i send out the two earrings tgt when E2113 reaches SG? Thanks. :) |
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| 6979560 |
2 left sided earring received - need to exchange for the right-sided one to make a pair |
aqu******* |
2013-02-27 |
Answered |
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Dear seller, i have recieved the item yesterday but this pair of earrings only come in 2 left-sided earrings. i need to have a right-side earring to make it as a pair. I have attached the photo taken on the earrings i recieved. Pls advise on how I can exhange the right earring with you. Thank you. |
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[Re] 2 left sided earring received - need to exchange for the right-sided one to make a pair
Hello, i need to re-arrange shipping for this item as i do not have this item in stock. Will take around one week. In the meanwhile, please return the two left-sided earrings to the address which i sent to your email. Thanks! :) |
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| 5947611 |
Dimension |
lin******* |
2012-12-31 |
Answered |
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Hi, may i know the dimensions of item codes: E2038 and E2161? And for item E2161, is the actual item the same as the first 2 pictures or the 3rd picture. The pictures look quite different as in e 3rd picture, the flower filament/stigma looks longer.
Thank you :) |
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[Re] Dimension
Hello, for E2038, the diameter of the earring is about 1.8cm. For E2161, the diameter of the flower is about 2.3cm. Hope this helps. Thank you and happy new year!!! |
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| 5296238 |
Lost Earrings |
xiu******* |
2012-11-19 |
Answered |
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Hi,
I have not received the earring after you posted out twice. Please check and let me know as soon as possible as I am still waiting. Thank you. |
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[Re] Lost Earrings
Hello, i guess i have to refund the money back to you as i can't repost the same item more than twice. Thanks and sorry for any inconvenience caused!!! :) |
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[Re] Lost Earrings
Hi,have you refunded the money? Thank you! |
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[Re] Lost Earrings
Refunded. Thanks. |
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[Re] Lost Earrings
Hi, may i know when you refunded the money? I have not received the money up till now. Thanks. |
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[Re] Lost Earrings
Hello, i refunded you the day i saw your message regarding the refund. Thanks. :))) |
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[Re] Lost Earrings
Hi, I have not received the refund until now. I don't think it takes so long. Could you please check if you have refunded to the correct account? The attached is my bank statement. As you can see, there is no deposit of $4.70. Please kindly advice. Thank you. |
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[Re] Lost Earrings
Hello, please note that all refund is made to your qaccount. Thanks. :) |
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[Re] Lost Earrings
I checked and received it. Thank you so much and sorry for the inconvenience caused! :) |
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[Re] Lost Earrings
Np! :) |
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| 4805449 |
Item not received! |
xiu******* |
2012-10-19 |
Answered |
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Dear seller, I ordered on sept 27 and my item has not been received yet. My order number is 80394950. Kindly advise. Thank you. |
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[Re] Item not received!
Hello, please check your email. Delivery status had already been sent to your email. Thanks. |
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[Re] Item not received!
Hi, the email was already sent to me on the 10october and but there is no notice regarding oos item or missing items. So i suppose that the earring i ordered should be on the way now? Usually Singpost does not take one week from the date to deliver since you mailed it out on the 10october. Please advice again. Thank you. |
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[Re] Item not received!
Hello, sometimes delay is normal. Please wait for a few more days. Thanks. :) |
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[Re] Item not received!
Hi, it has been two weeks since the goods reached Singapore on 10 October and I have not received my item! Please kindly advise! Thank you! |
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[Re] Item not received!
Hello, items may be lost. Will rearrange shipping again, will take around another one week. Once items reach SG, will mail it out to you asap. Sorry for the long wait! |
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[Re] Item not received!
Thank you very much! |
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[Re] Item not received!
Np! :) |
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[Re] Item not received!
Hi, just to check with you. Have the items arrived at SG yet? Thank you! (: |
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[Re] Item not received!
Hello, the earring has already been sent out to you last week. Thank you. |
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[Re] Item not received!
Hi, so may I know when I will receive it? I have not receive yet. Thank you. |
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[Re] Item not received!
Hello, the delivery speed of Singpost varies from time to time. Should be within this week. Thanks |
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