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Laura Mercier Loose Setting Powder 29g/1oz (# Translucent)


Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller 2016-01-27
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Laura Mercier Loose Setting Powder 29g/1oz (# Translucent)
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 123 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward RP
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (50)

Customer Review(122)

Seller Information

COSME-DE.COM

  • Address : Hong Kong Kowloon Kwun Tong Hong Kong
Item Q&A(14)
No. Question & Answer Member Date Status
NOTICE 100% Guarantee Authentic and Brand New Products Seller
26010246 Translucent powder W3n******* 2017-03-06 Answered
Dear Sir,
I still did not receive my product, can you please check if they have deliver?
Thank you.

Regards,
Wendy
 
[Re] Translucent powder
Dear Customer,

Thank you for taking your time to write to us.

According to the tracking information, your order was delivered on 2-March.

Would it be possible that your family members picked up the parcel for you? Or could you please kindly check your mail box / shoe box again carefully?

If it is not the case, may you please check with your local post office? Please provide the post office with the tracking number, LP004239343HK .

Please do not hesitate to contact us if you have further inquiries.

Thank you for your understanding.

Best regards,
COSME-DE
 
[Re] Translucent powder
Dear Sir,

Thx q! received my product yesterday.
Appreciate your prompt reply.

Thank you.

Regards,
Wendy
 
[Re] Translucent powder
Dear valued customer,

Glad to hear that and hope your will enjoy the product!

Please feel free to contact us again should you have further inquiries.

We look forward to serving you again in the future.

Thank you for your support!

Best regards,
COSME-DE
25800526 [About Item] Related Inquiries neo******* 2017-02-17 Answered
Do u sell the tinted moisturizer?
 
[Re] [About Item] Related Inquiries
Dear valued customer,

Thank you for visiting our shop.

We regret that we don't have the tinted moisturizer in our shop.

We will pass your message to our purchase department and take it into consideration. We try our best to source more and more luxury & premium brands/ items at the best price for our customers.

Should you have further queries, please do not hesitate to contact us again.

Thank you for your understanding.

Best Regards,
COSME-DE
24926470 Shipping mii******* 2016-12-07 Answered
Hi Seller, can i check with you the est. delivery date and if its possible to have the product delivered before 16 Dec?
 
[Re] Shipping
Dear valued customer,

Thank you for visiting our shop.

This product is ship by UPS so the delivery date will be within 4-6days. However, we regret that this item is out of stock at this moment. Maybe you can check other items in our shop?

Please feel free to contact us again should you have further inquiries.

We look forward to serving you again in the future.

Thank you.

Best regards,
COSME-DE
 
[Re] Shipping
Thanks for the prompt reply. May i know when will it be restock?
 
[Re] Shipping
Dear valued customer,

Thank you for your reply.

Originally, the order will be restocked in Mid-Dec. However, we regret that our supplier does not update us the exact date.

Please check our store again later.

Please feel free to contact us again should you have further inquiries.

We look forward to serving you in the near future.

Best Regards,
COSME-DE
24353287 Expiry Date kar******* 2016-10-25 Answered
Im not able to find the Expiry date on the case . where is it printed on ?
 
[Re] Expiry Date
Dear Customer,

Thank you for your purchase.

The item does not show its expiry date on it. However, you may check the manufacture date by searching the batch code on the product at http://checkcosmetic.net/.

Please feel free to contact us again should you have further inquiries.

We look forward to serving you again in the future.

Thank you.



Best regards,
COSME-DE



24244234 Have not received item ong******* 2016-10-17 Answered
Hi, I've waited for my item for over a week. The status has been shipping to destination for days. May I know when will I receive my item? Thanks
 
[Re] Have not received item
Dear valued customer,

Thank you for your purchase.

According to the tracking information, your order was not delivered due to security access is required for this delivery.

Please provide the courier, UPS, with the tracking number, 1ZE8865X0454630073. Please contact them immediately to re-arrange the delivery.

As per attached the screenshot for the updated status.

Should you need any further assistance please let us know. We are glad to have the opportunity to serve you.

Thank you for your understanding.

Best Regards,
COSME-DE
24152253 Expiry kar******* 2016-10-10 Answered
The item Expiry date ?
 
[Re] Expiry
Dear customer,

Thank you for visiting our shop.

The expiry date of this item in our latest stock is 2019 Jan. We are sorry that we cannot guarantee if you will receive the item in latest stock. Please do not worry, all items in our shop is fresh and normally the expiry will be over 1 years from present.

Please feel free to contact us again should you have further inquiries.

We look forward to serving you again in the future.

Thank you.

Best regards,
COSME-DE
23551060 Please let me when can you deliver ste******* 2016-08-22 Answered
Please let me when can you deliver
 
[Re] Please let me when can you deliver
Dear Customer,

Thank you for your purchase.

Yes, your order is already dispatched. The tracking number of your order is1ZE8865X0453101315. The parcel have arrived Singapore on 23-Aug-2016. We are sorry that the tracking information will not be shown on Singapore Post until it have received the parcel. However,it can be tracked at UPS now:
https://www.ups.com/WebTracking/track?loc=en_us

Please do not hesitate to contact us should you have further queries.

Thank you and have a nice day!

Best Reagrds,
COSME-DE
23031814 Expiry hua******* 2016-07-11 Answered
What is the expiry date of the current batch?

Thanks.
 
[Re] Expiry
Dear valued customer,

Thank you for visiting our shop.

The latest expiry date is on 2018-07.

Should you have further queries, please do not hesitate to contact us again.

Best regards,
COSME-DE.COM

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