|11452724 ||Assistance required ||car******* ||2013-12-08 ||Answered|
| ||Hihi, im keen to get the lexpa horse ride. Able to send someone to help with setting it up? |
[Re] Assistance required
So sorry. We no longer selling the Lexpa Horse ride already.
Sorry about that.
|11160406 ||Still in stock? ||kim******* ||2013-11-15 ||Answered|
| ||Do u still sell this item? i don't see it on the lejel website anymore |
[Re] Still in stock?
We no longer sell this item already.
So sorry about it.
Do call our hotline at 6465-8800 and leave your contact no. with us so that we can call you if we decide to bring the item back to sell.
|9525110 ||Item spoilt after use ||ute******* ||2013-08-04 ||Answered|
| ||HI, this is after 4 months since i have the lexpa machine. When i was using it one day, just like my normal routine, the machine just suddenly cannot move. please advise. thanks! |
[Re] Item spoilt after use
We are so sorry about that.
The warranty is for 90 days only.
Perhaps you might want to try to call our hotline @ 6465-8800 for feedback.
So sorry about that.
|9309094 ||restock ||ptw******* ||2013-07-20 ||Answered|
| ||Hi, may i know whether you will restock this machine and when will it be coming in? thank you. |
Thank you for your interest.
We have stop selling Lexpa in Qoo10.
Perhaps you would want to call our hotline and express your interest.
Lejel hotline: 6465-8800
|9186616 ||order no # 34318182 ||jso******* ||2013-07-12 ||Answered|
| ||Hi, I would like to check when will my order be delivered. |
[Re] order no # 34318182
We have called the courier service and they said they will be able to deliver it tomorrow morning.
In case if you wish to inquire more regarding deliveries, please do call our hotline at 6465-8800.
|9097321 ||83522261 ||ela******* ||2013-07-07 ||Answered|
| ||Very urgent, 2 week ago still haven't receive my order,receive call frm delivery person said will delivery on 06.07.13,but haven't come.Please arrange asap.tks |
We apologise for the time lapse.
We manage to keep in touch with the courier company.
They will try to deliver it by this week.
We have noted them to call 1st before coming so that you can be at home.
Do keep your hp with you so that they could contact you.
|9093440 ||Creaking noises ||abe******* ||2013-07-06 ||Answered|
| ||Hi, the machine is making creaking noises while we are using it. Can you send somebody down to inspect it? |
[Re] Creaking noises
For After Sales Service,
Do call our hotline at 6465-8800 and provide them with your details so that they can trace your record.
|9051918 ||Problems ||y-a******* ||2013-07-03 ||Answered|
| ||Hi, i'm having some problem, the horse rider are making some weird sound, its this normal? or something wrong with it? please get back to me soon.. |
Of course we will do an inspection for you.
Please do call us through 6465-8800. Then we will process your Lexpa inspection/exchange (if necessary). They may not know about this incident, so please be generous and give our call operator one more explanation ^^;;
thank you very much!