[Re] [About Item] Related Inquiries
Concerns pertaining to payment issues are handledd by Qoo10. Please contact their customer service centre for such inquiries.
You may click on the following link to locate their contact details :
Have a nice day.
[Re] Order no: 193592852
I'm really sorry. It looks like a courier lost the goods. For now, we will not refund the inventory process so sorry.