|21133858 ||picture of these 2 items ||hel******* ||2016-02-23 ||Answered|
| ||F2154 and F2570. Hi seller, with regards to the previous enquiry, thanks for the reply and actions taken. I try to look up the pictures at your website, but I don't seem to find these 2 items. Do you think you can send me so that I can verify the receipt of this order. |
[Re] picture of these 2 items
Hope you have recieved the items by now.
Thoese 2 items are OOS and no longer on the website.
We'll attach a picture of those 2 items.
One message can only attach 1 picture at a time. Pls check another message. Thank you.
|21100370 ||item not received ||hel******* ||2016-02-21 ||Answered|
| ||Please reply as to has the goods been sent. The enquiry was put up sometimes ago but no reply.i will provide the details such as order and cart no. If you need it again. |
[Re] item not received
We're very sorry that we didn't check your earlier message.
We had shipped your items on 26th Jan and the tracking no. is KRSG 31655163.
If you haven't received the goods, pls contact Qxpress Singapore at 64348400.
We'll check with Qxpress Korea and let you know asap.
|21091785 ||STAINED ITEM (163351610 & 163351611) ||xue******* ||2016-02-20 ||Answered|
| ||i'm absolutely disappointed that the originally white printing of both shirts that i bought are stained with brown/yellowish colour instead of white. The white printing should be totally white isn't it. this is such a disappointment. please look at the picture attached and i expect a satisfying answer. |
[Re] STAINED ITEM (163351610 & 163351611)
We're very sorry that you were disappointed about the printing.
But the printing is originally in that color.
We may exchange to new one, but you wouldn't find any difference.
We had checked with the factory to make sure about the color.
Once again, we're very sorry for the inconvenience and pls contact us again if you have further question. Thank you.
|21054990 ||item code ||cho******* ||2016-02-17 ||Answered|
| ||I would like to place order for item F 25 61 CK 1207 for blue colour so is it that I just have to key only F 2561 |
[Re] item code
We're very sorry for the late reply.
Yes, you just need to key F 2561.
|20936870 ||Colour ||gar******* ||2016-02-04 ||Answered|
| ||Does F2304 have red colour? |
We're very sorry that we only have blue now.
|20782209 ||F2133-B white ||gni******* ||2016-01-24 ||Answered|
| ||Hi sellers |
I really like F2133 B, white top.
Please can you check if you have in stock as I can't select them.
I don't mind black colour also.
[Re] F2133-B white
We're very sorry that we do not have White anymore.
However, we have last stock of Grey one.
Once again, we're sorry to dissapoint you.
|20720132 ||Sleeveless Tshirt with hole - order no. 161068058 ||seo******* ||2016-01-19 ||Answered|
| ||Dear seller, I have just received my item today - order no. 161068058/item code F21/7/2. However I notice that there is a 3cm(approx) hole at the upper area, back of the sleeveless Tshirt. See attached. |
Please assist on this defect issue, thanks.
[Re] Sleeveless Tshirt with hole - order no. 161068058
We're very sorry for the late reply.
We'll inform you the return address tomorrow as we have to check with the Qoo10.
Please send the defected item to the address we inform you tomorrow, and send us the picture of Normal Mail Postage so that we can refund the shipping fee.
We'll enclose the shipping fee with the item.
We're sorry for the inconvenience and we'll inform you the address tomorrow.
|20712139 ||URGENT DELIVERY ||lim******* ||2016-01-18 ||Answered|
| ||If I order now is it possible to get it by 27th Jan 2016? |
[Re] URGENT DELIVERY
Sure, you may receive by 27th Jan. Thank you. ^^