| 8811306 |
KC2663 |
ell******* |
2013-06-19 |
Unanswered |
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hi i have received the item but how come the long poles are not white as picture. The poles are silver (stainless). can explain? tks |
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| 8685393 |
33430788 |
muf******* |
2013-06-11 |
Answered |
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Ok, please send me again a new set to replace the damaged set. Let me know once you send out the replacement. |
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[Re] 33430788
Dear friend can you show me the defective parts again ? we will arrange resend according to it asap . If you have any questions pls email me . Best regards KIM
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| 8676495 |
Item |
len******* |
2013-06-11 |
Answered |
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Hello, i called Ann last week she said there's some delay in shipment that's why she didn't received and she will sent to me last fri. But till date, there's no delivery and i called again, another lady told me there's come problem in the shipment! and i cannot understand is just local Singapore delivery, why there's so many problem and it took more then 2 weeks! |
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[Re] Item
Dear friend I had check your order 33608486,with pantos express,they say this parcel has been delivered to you . Pls confirm with your side,maybe your parents receive it and haven't tell you . If you have any questions pls email me . Best regards KIM
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| 8644215 |
Max weight on shelves 5819 |
rai******* |
2013-06-08 |
Unanswered |
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Hi, what is the maximum weight that model 5819 can stand? |
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| 8613751 |
order 33430788 |
muf******* |
2013-06-06 |
Answered |
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Seller, when I received this item, it was already broken inside the box. I have not yet even install the shelf. I repeat - item already broken inside the box when arrive. I have NOT use it at all. |
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[Re] order 33430788
Dear friend I had check your attached file . I'm sorry for this . How about resend the parts for you ? What is your opinion ? sorry for inconvenience Any questions pls email me Waiting for your news KIM |
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| 8602251 |
Order 33430788 - item damaged upon receipt |
muf******* |
2013-06-05 |
Answered |
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I have sent you the complaint as well as pictures to show the broken plastic but NO REPLY FROM SELLER at all!! If I still don't receive your reply to resolve, I will have to label you as an IRRESPONSIBLE SELLER. |
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[Re] Order 33430788 - item damaged upon receipt
Dear friend I'm sorry for this . the item is broke after you use . so we can't accept resend or refund,hope you understand . If you have any questions pls email me . Best regards KIM |
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| 8588353 |
Tracking no |
len******* |
2013-06-05 |
Answered |
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Hi, i check my status the goods was with Pantos on 29 May till now. And no delivery status was shown. kindly check with your courier. |
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[Re] Tracking no
Dear friend We had sent out your parcel on 30 May.by pantos express,the weight is 1500g . The tracking no is PESG30009889. Pantos contact tel no.:65876815, please look for Ann If you have any questions pls email me . Best regards KIM |
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| 8553831 |
DAN-008 |
mcs******* |
2013-06-03 |
Answered |
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Hi, May I know whether u have the above stock? |
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[Re] DAN-008
Dear friend Thank you for your email . Pls pay attiention to our store,maybe we will get stock for it on about the middle of June. If you have any questions pls email me . Have a nice day KIM
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