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Local Delivery**20 NEW COLORS ARRIVAL** Elastic Luggage Cover|Travel Luggage Bag Protector Cover


Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 287 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (91)

Customer Review(311)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-03-24 res*******
Recommend 2017-03-22 phi*******
Highly Recommend 2017-03-22 goh*******
Highly Recommend 2017-03-22 cut*******
Recommend 2017-03-22 cyn*******
Highly Recommend 2017-03-22 tys*******
Highly Recommend 2017-03-22 ron*******
Highly Recommend 2017-03-22 jwl*******
Highly Recommend 2017-03-21 eva*******
Recommend 2017-03-17 ste*******
Item Q&A(9)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Refund Policy Seller
NOTICE Shipping & Delivery Seller
NOTICE Why choose ShopSmart? Seller
FAQ Why choose ShopSmart? Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ Shipping & Delivery Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/ Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

26060423 [About Item] Related Inquiries her******* 2017-03-09 Answered
Hi, may I know when stock for "Happy Travel, Size M" will be available? Thanks!
 
[Re] [About Item] Related Inquiries
Hi,

New stock will be ready in 1 weeks time.Thanks!

Regards,
ShopSmart

Hi,

Happy Travel Size M is available now. You can process order.Thanks!

Regards,
ShopSmart
26000993 Blue Sea(L) chr******* 2017-03-05 Answered
This Photo is on your posting but can't order at all. Can you update or open the ordering section? Is this stock available?
 
[Re] Blue Sea(L)
Hi,

Blue sea have in stock. Size S is for luggage size between 18"-22",Size M is for luggage size between 24"-26",Size XL is for luggage size between 29"-32", Please check your luggage size and order accordinaly. Thanks!

Regards,
ShopSmart
25423552 [About Item] Related Inquiries Jes******* 2017-01-15 Answered
Hi my luggage handle is on the left side. May I know which design is like that? I'm looking at the 'bright star' design for XL. Is it instock and does it fit the left side handle?
 
[Re] [About Item] Related Inquiries
Hi,

Yes, Bright star can fit both side handle. No worry. Thanks!

Regards,
ShopSmart
24941851 opening handle at the right side dej******* 2016-12-08 Answered
hihi
May i check do you have the opening on the right side handle instead for any size XL?
thanks
Josephine
 
[Re] opening handle at the right side
Hi,

Sorry. If opening on the right side handle need to made to order and wait for 3weeks.Thanks!

Regards,
ShopSmart
24891501 *Urgent : Wrong item sent, ask for exchange urgently. mis******* 2016-12-05 Answered
Hi,

My order number is 197382178.

I ordered size M sailor bird but you gave me size M one eye bear instead.

I'm not sure if it's because the sailor bird went out of stock and you sent it to me without notice as I saw that the one I wanted was out of stock. At the moment when I ordered, there is still 1 left.

I'm going overseas this thursday and I kinda need an urgent exchange currently. Due to time constraint, I would ask for an exchange to Mario red Size M instead as I guessed you would have run out of Sailor bird,

It would be good if you can arrange a meet up to exchange the one eye bear to a green Mario in person before this thurs (8/12) as I'll be overseas by then.

Please reply asap, thanks. If possible, please email to miss_cheong@hotmail.com

Kristin
 
[Re] *Urgent : Wrong item sent, ask for exchange urgently.
Hi,

Please email us at shopsmart2012@hotmail.com, With your order number and wrong item picture. We will follow up. Thanks!

Regards,
ShopSmart
24657847 Items haven't ship out sg.******* 2016-11-18 Answered
Hi, I ordered 2 luggage covers on 11-11-2016 and the status showed preparing to ship on 15-11-2016 but until today
18-11-2016, the items still haven't been shipped out. Please faster ship out the items since I need to travel very soon.
If possible, please change the design to "Blue Sea" for both luggage covers. Thanks.
Cart No.=> 106507105
Order Nos.=> 194134485 & 194134486
 
[Re] Items haven't ship out
Hi,

Your order will ship out today. Thanks!

Regards,
ShopSmart
24627960 Blue sea designs new stocks iri******* 2016-11-15 Answered
Hi may I ask when is the new stocks of blue sea going to come in for the size m and s?
 
[Re] Blue sea designs new stocks
Hi,

Blue sea we have in stock for M and S. You can process order now. Thansk!

Regards,
ShopSmart
24533127 size L pre******* 2016-11-09 Answered
Size L for london desind.. See pics i sent u
 
[Re] size L
Hi,

The london is first on the right of the picture. Thanks!

Regards,
ShopSmart

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