Shop Smart
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Brand Qstore
13,359 Fellows
10%
POWER MINISHOP RATE 90%
7.90

Travel Luggage Bag Protector Cover**46 NEW ARRIVALS** Elastic Luggage Cover|Local Delivery


Customer who recommended this item
627 (Based on 668 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (229)

Customer Photo Review board
Sep 19, 2017
acj*******

Highly Recommend received

received in good item. thanks seller

Type:Bear In Yellow | Size:Size M (For 22-25Inch)(+S$6)

+ Add this option
Sep 18, 2017
ren*******
Sep 18, 2017
emi*******

Highly Recommend Delivery was fast

Delivery was fast and fit my luggage. Nice Color, thank you 🙏

Type:Soilder Blue | Size:Size XL (For 29-32Inch)(+S$11)

+ Add this option
Sep 17, 2017
ind*******

Highly Recommend Love it

The quality is good. Yet to try the functionality.

Type:Starry Sky | Size:Size XL (For 29-32Inch)(+S$6.60)

+ Add this option
Sep 16, 2017
Lie*******

Customer Review (668)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 20, 2017 fiq*******
Highly Recommend Sep 20, 2017 fon*******
Highly Recommend Sep 20, 2017 apg*******
Highly Recommend Sep 19, 2017 acj*******
Highly Recommend Sep 18, 2017 ren*******
Highly Recommend Sep 18, 2017 emi*******
Highly Recommend Sep 18, 2017 may*******
Highly Recommend Sep 17, 2017 ind*******
Recommend Sep 17, 2017 cho*******
netural Sep 16, 2017 mrs*******

Item Q&A(25)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
Qxpress Tel. No.: 6661-9100
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

1) We offer value-for-money deals. Feel free to compare prices.
2) We ship your item fast. Same-day to next-day shipping.
3) We have ready stock in Singapore.
4) Bulk orders available. Pls email to enquire.
5) We provide fast turnaround for returned and exchanged items.
6) We accept self-collection of items at our Office, pls email to enquire.
7) We accept direct exchanges of defective items at our Office, pls email for more details.
8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
10) We have no purchase limit qty (as long as stock is available)

Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ
Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ
Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Processing
2017-09-13
tlc*******
User

HI Seller , will there be restock for Mickey mouse L or XL size ?

User

Hi,
Yes, New stock will be in next week. Thanks!

Regards,
ShopSmart

Answered
2017-09-09
far*******
User

Hi. Can i check when will u resyock XL bright star?

Does the bright star have zipper or buckle at the bottom?

User

Hi,

New stock for bright Start XL size will be ready in 1 week. Thanks!

Regards,
ShopSmart

Hi,

You can process order bright Star XL now. Please notice the available shipping date. Thanks!

Regards
ShopSmart

(Sep 12, 2017 13:27)

Answered
2017-09-09
sus*******
User

Got restock on 3D kitty?

User

Hi,

Yes, New stock for 3D kitty will be ready in 2 weeks. Thanks!

Regards,
ShopSmart

Hi,

You can process order 3D kitty now. Please notice the available shipping date. Thanks!

Regards
ShopSmart
(Sep 12, 2017 13:27)

Processing
2017-09-05
dor*******
User

Hi,

Will u have restock for Mickey Mouse s size? Thanks

User

Hi,

Yes, Mickey mouse S size will be ready in 2 weeks time.thanks!

Regards,
ShopSmart

Processing
2017-09-03
sho*******
User

Hi, would you be re-stocking batman design? Thanks.

User

Hi,

Batman design will be ready in 2weeks.Thanks!

Regards,
ShopSmart

Answered
2017-08-03
luc*******
User

Hi Seller,

I am interested in RILA luggage cover size M. May I know when will it be restock ?

Thanks
Lucy

User

Hi,

You can process order rila luggage cover size M now.Thanks!

Regards,
ShopSmart

User

Thanks Seller, I have completed my order last thursday. Hope to receive it soon.
Thanks

User

Hi,

Ok. Thanks!

Regards,
ShopSmart

Answered
2017-07-25
cre*******
User

Dear Seller,

We are from KK Women's and Children's Hospital, who ordered 100 qty of travel organizers with you for the upcoming President's challenge in Aug 2017.

However, we do not have your contact number as our colleague is on leave.

we need to check with you whether we can exchange some of the stocks to Navy dot as our Navy dot is out of stock. Do you also have available stock for Pink Pokka Dot?

you can contact us at 94775958 Jeslyn / 93201996 Agnes.

thanks
regards
Jeslyn

User

Hi,

We will be in touch shortly. Thanks!

Regards,
ShopSmart

Answered
2017-07-24
Ann*******
User

I'm interested in L size cover for 'Bear in Mix' and 'Green Camouflage'. Do you have stock? Do they have 2 top openings and 2 side openings?

User

Hi,

Bear in Mix new stock will be ready in 1 week. Green Camouglage will not be restock.Thanks!

Regards,
ShopSmart

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