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Shop Smart Join Fellow
Brand Qstore
10,209 Fellows
POWER MINISHOP RATE 90%
11.90

Local Delivery**28 NEW COLORS ARRIVAL** Elastic Luggage Cover|Travel Luggage Bag Protector Cover


Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 324 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (104)

Customer Photo Review board

Highly Recommend Fast delivery

Received in good condition. Fix nicely on my luggage.

Size:Size L (For 26-28Inch) | Type:Black Bear(+S$2.60)

+ Add this option
Apr 24, 2017
lee*******

Highly Recommend Good product

Received in good condition.

Size:Size XL (For 29-32Inch) | Type:Starry Sky(+S$3.60)

+ Add this option
Apr 22, 2017
yoa*******

Recommend Good Items

Items as described & in good condition

Size:Size S (For 18-21Inch) | Type:Pink Tower(+S$2.60)

+ Add this option
Apr 15, 2017
sai*******
Apr 14, 2017
Jjs*******
Apr 03, 2017
jul*******

Customer Review(349)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-04-24 lee*******
Recommend 2017-04-24 chr*******
Highly Recommend 2017-04-22 yoa*******
Recommend 2017-04-22 xia*******
Recommend 2017-04-22 win*******
Highly Recommend 2017-04-21 cel*******
Recommend 2017-04-21 hui*******
Highly Recommend 2017-04-21 scl*******
Highly Recommend 2017-04-18 ahm*******
Highly Recommend 2017-04-18 jcb*******
Item Q&A(12)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Refund Policy Seller
NOTICE Shipping & Delivery Seller
NOTICE Why choose ShopSmart? Seller
FAQ Why choose ShopSmart? Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ Shipping & Delivery Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

26608145 Inquiry for the item from ang**** ang******* 2017-04-25 Unanswered
26470705 Inquiry for the item from gis**** gis******* 2017-04-13 Answered
Hi, when will the stock for pink tower XL arrive? How long does express shipping take?
 
[Re] Inquiry for the item from gis****
Hi,

Pink Tower XL will arrive next week. Thanks!

Regards,
ShopSmart

Hi,

Pink Towel XL is available now. You can process order now.Thanks!

Regards,
ShopSmart
(Apr 21, 2017 10:33)
26455860 Inquiry for the item from cin**** cin******* 2017-04-12 Answered
Didn't see any ice cream options
 
[Re] Inquiry for the item from cin****
Hi,

Ice cream will come in next week. Please come back again. Thanks!

Regards,
ShopSmart

Hi,

Ice Cream is available now. You can process order. Thanks!

Regards,
ShopSmart
(Apr 21, 2017 10:34)
26318160 Travel Bag Paris Design Pink & an order of luggage covers&tag sai******* 2017-03-31 Answered
Ok.. Thank you for the reply.

Looking forward for the info from you once the Travel Bag Pink Paris available.

Meanwhile, i already made an order to buy two Luggage Covers (Pink Paris Tower Design size S & Green Italy Clown Design size XL) & also a Pink Travel Name Tag (the cart no: 109606342).

Please send the products in correct size, design & color as ordered. Thank you :)
 
[Re] Travel Bag Paris Design Pink & an order of luggage covers&tag
Noted. Thanks!

Regards,
ShopSmart
26295493 Travel Laundry Bag (Pink Tower Design) sai******* 2017-03-29 Answered
Hi Shop Smart,

I want to buy Pink Tower (France) Luggage Cover.
And do you also sell Travel Laundry Bag (with Pink Tower Design) like i attach the pic with this inquiry message?

If so, i want to buy it also.

Thank you
 
[Re] Travel Laundry Bag (Pink Tower Design)
Hi,

This laundry bag new stock will be ready in 2weeks time. Will inform you again if once availalbe ok?

Regards,
ShopSmart

Hi,

Laundry Bag is avaiable now. You can process order from this listing:

http://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=406852297
(Apr 21, 2017 19:47)
25423552 [About Item] Related Inquiries Jes******* 2017-01-15 Answered
Hi my luggage handle is on the left side. May I know which design is like that? I'm looking at the 'bright star' design for XL. Is it instock and does it fit the left side handle?
 
[Re] [About Item] Related Inquiries
Hi,

Yes, Bright star can fit both side handle. No worry. Thanks!

Regards,
ShopSmart
24941851 opening handle at the right side dej******* 2016-12-08 Answered
hihi
May i check do you have the opening on the right side handle instead for any size XL?
thanks
Josephine
 
[Re] opening handle at the right side
Hi,

Sorry. If opening on the right side handle need to made to order and wait for 3weeks.Thanks!

Regards,
ShopSmart
24891501 *Urgent : Wrong item sent, ask for exchange urgently. mis******* 2016-12-05 Answered
Hi,

My order number is 197382178.

I ordered size M sailor bird but you gave me size M one eye bear instead.

I'm not sure if it's because the sailor bird went out of stock and you sent it to me without notice as I saw that the one I wanted was out of stock. At the moment when I ordered, there is still 1 left.

I'm going overseas this thursday and I kinda need an urgent exchange currently. Due to time constraint, I would ask for an exchange to Mario red Size M instead as I guessed you would have run out of Sailor bird,

It would be good if you can arrange a meet up to exchange the one eye bear to a green Mario in person before this thurs (8/12) as I'll be overseas by then.

Please reply asap, thanks. If possible, please email to miss_cheong@hotmail.com

Kristin
 
[Re] *Urgent : Wrong item sent, ask for exchange urgently.
Hi,

Please email us at shopsmart2012@hotmail.com, With your order number and wrong item picture. We will follow up. Thanks!

Regards,
ShopSmart

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