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[ShopSmart Travel Store] Travel Organizers|Travel Essentials Necessities Bags Accessories Luggages


Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [ShopSmart Travel Store] Travel Organizers|Travel Essentials Necessities Bags Accessories Luggages

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
17649 (Based on 19072 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (5,147)

Customer Photo Review board
Jun 24, 2017
saa*******

Recommend Repeated purchase

Speedy delivery, but 2 colours are wrong!

Item:TR28 5pcs Travel Set | Color:Purple(+S$5)

+ Add this option
Jun 24, 2017
csy*******

Recommend Organisers

Item well received. Seller gave a free travel pouch.

Item:TR20 Pattern Toiletry Bag | Color:Black(+S$6)

+ Add this option
Jun 24, 2017
hsi*******
Jun 24, 2017
pac*******
Jun 22, 2017
csy*******

Customer Review (19,072)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 25, 2017 fsq*******
Recommend Jun 24, 2017 len*******
Recommend Jun 24, 2017 jas*******
Highly Recommend Jun 24, 2017 saa*******
Recommend Jun 24, 2017 csy*******
Recommend Jun 24, 2017 hsi*******
Highly Recommend Jun 24, 2017 pac*******
Highly Recommend Jun 24, 2017 eil*******
Recommend Jun 23, 2017 sin*******
Recommend Jun 23, 2017 Son*******
Item Q&A(373)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Refund Policy Seller
NOTICE Shipping & Delivery Seller
NOTICE Why choose ShopSmart? Seller
FAQ Why choose ShopSmart? Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ Shipping & Delivery Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

26671506 Inquiry related delivery from lin**** lin******* 2017-04-29 Answered
Hi hi, if i place an order now, around when will you be able to mail it out?
 
[Re] Inquiry related delivery from lin****
Hi,

Our next working date will be on May 2. Thanks!

Regards,
ShopSmart
26267006 Enquiry on Sky Blue Pattern Toiletry Bag xue******* 2017-03-27 Answered
Hi,

Just want to clarify if the item below is the same as Blue Dot (picture below Navy Dot)?

Pattern Toiletry Bag
Color : Sky Blue(+$5.00)

Thank you.
 
[Re] Enquiry on Sky Blue Pattern Toiletry Bag
Hi,

Sky Blue is uniform color. Navy dot is navy with dot color. Thanks!

Regards,
ShopSmart
25993512 6pc Travel Organiser & Waterproof Shoebag onl******* 2017-03-04 Answered
Hi,

Restock for Navy Dot 6pc Travel Organiser and Navy Dot Waterproof Shoebag?

Thanks.
 
[Re] 6pc Travel Organiser & Waterproof Shoebag
Hi,

Navy dot for 6pcs Travel set and waterproof shoebag are avaialbe right now. You can process order now. Thanks!

Regards,
ShopSmart
25754994 [About Item] Related Inquiries ken******* 2017-02-13 Answered
Hi there, I'm looking at purchasing 500 sets of the 4, 5 or 6 pc travel organizer for promotion. Will need the items in end Apr. what will the unit cost be? Possible to make it $5 a set or less?
 
[Re] [About Item] Related Inquiries
Hi,

Please kindly drop us an email at ShopSmart2012@hotmail.com for bulk purchase enquiries. Thanks!

Regards,
ShopSmart
24520934 Damaged Product dm_******* 2016-11-08 Answered
Hi Seller,
My order #192897892. Cart no. : 106288853.
I've received the product yesterday, opened and put my stuff inside already when i realized that the zip is spoiled :((
Definitely cannot use it, very disappointed. Will I get refund or will you send me the new one please?
Kindly advice, thanks!

Regards,
Dewi
dm_singgih@yahoo.com
 
[Re] Damaged Product
Hi,

Please email us at shopsmart2012@hotmail.com, Thanks!

Regards,
ShopSmart
24081725 Double side pouch, purple ros******* 2016-10-04 Answered
Hi do you have stock for design Double side pouch, purple instead of light purple ?

Thanks
 
[Re] Double side pouch, purple
Sorry only light purple is available. Thanks!

Regards,
ShopSmart

Sorry only light purple is available. Thanks!

Regards,
ShopSmart
Hi,

Double side pouch light Purple you can process order now. THanks!

Regards,
ShopSmart
23963009 Restock of Toiletry B tzr******* 2016-09-24 Processing
23878699 restock of the 'wise traveler crossbag' jcl******* 2016-09-18 Answered
Hi,
would like to know when will you restock the blue color of the above item?

Thanks
 
[Re] restock of the 'wise traveler crossbag'
Hi,

Stock will be ready in 3days. Thanks!

Regards,
ShopSmart

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