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Passion Living
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POWER MINISHOP RATE 90%
LOCAL SELLER ★King of Robot★100% Authentic★ Xiaomi Mi Robot Vacuum Cleaner★5200mAh Battery Home
159 items sold
377.90

LOCAL SELLER ★King of Robot★100% Authentic★ Xiaomi Mi Robot Vacuum Cleaner★5200mAh Battery Home


Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-21
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Manufacturer/
Place of origin
Passion Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Singapore Seller! Best of all robot cleaner

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
169 (Based on 175 reviews)
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (79)

Customer Photo Review board

Highly Recommend good service good product

fast self collection, yet to open and try product..

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (Min Coverage)(+S$29.80) | A) SafetyMark Approve Plug:3pin plug (inside box) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none

+ Add this option
Jul 23, 2017
cha*******

Highly Recommend Perfect helper! Floors are left clean and even feels like its been mopped. Xiao

Perfect helper! Floors are left clean and even feels like its been mopped. Xiao mi tries hard to get to any corner..:)

Type:Mi Robot Vacuum Cleaner | Warranty:4 months (Budget Coverage) | A) SafetyMark Approve Plug:3pin plug (inside box) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none

+ Add this option
Jul 21, 2017
Dis*******

Recommend Good Purchase

Satisfied purchase from a well established seller. Will recommend friends who require a adjunct help to keeping the home clean

Type:Mi Robot Vacuum Cleaner | Warranty:4 months (Budget Coverage) | A) SafetyMark Approve Plug:3pin plug (inside box) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none

+ Add this option
Jul 19, 2017
jer*******

Recommend Impressed by the robot. House is cleaned thoroughly.

Impressed by the robot. House is cleaned thoroughly. But note that the package doesn't come with virtual wall by default.

Type:Mi Robot Vacuum Cleaner | Warranty:10 months (Popular Coverage)(+S$79.80) | A) SafetyMark Approve Plug:3pin plug (inside box) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none

+ Add this option
Jul 18, 2017
Kai*******

Recommend cleans well and happy with it!

received items 4 days after ordering in good condition. cleans well. like it very much.

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (Min Coverage)(+S$29.80) | A) SafetyMark Approve Plug:3pin plug (inside box) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none

+ Add this option
Jul 17, 2017
zir*******

Customer Review (175)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 24, 2017 cyk*******
Highly Recommend Jul 23, 2017 cha*******
Highly Recommend Jul 21, 2017 Dis*******
Highly Recommend Jul 21, 2017 dar*******
Recommend Jul 19, 2017 jer*******
Recommend Jul 18, 2017 Kai*******
Highly Recommend Jul 17, 2017 daz*******
Recommend Jul 17, 2017 zir*******
Recommend Jul 17, 2017 dar*******
Recommend Jul 17, 2017 lix*******

Seller Information

Passion Living

  • Address : LEONG HUAT BUILDING 6 HARPER ROAD #05-08
  • Available during:Mon - Fri: 10am - 7pm Sat - Sun: 10am - 6pm Closed on Public Holiday
Item Q&A(25)
No. Question & Answer Member Date Status
NOTICE How do I file for exchange/replacement/refund? Seller
FAQ [Q]: How to track Qxpress delivery? / [Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do? Seller

[Q]: How to track Qxpress delivery?

[A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


[Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

[A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

FAQ How to submit return or exchange from the buyer's end? Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

We will assess the claim issue with the provided picture and inform on the progress.

FAQ Do I need to print out the E Ticket for collection? Seller

We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!

FAQ Our Shipping & Delivery Seller

Normal Mail: 3 to 7 working days. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware! QXPRESS: 3 to 7 working days. TAQBIN Doorstep Courier Service: 1-2 working days. QXPRESS and TAQBIN are recommended for bulk purchases. In the event that you do not receive the item within 7 working days from shipping date, please contact us at Shop@PassionGadgets.com Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel at http://www.qxpress.asia/gmkt.inc/ Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.

FAQ Where do I go for Store Pickup / Self Collection? Seller

For order with Store Pickup Selection, once you have E-tickets(Voucher code)(from Email/SMS) then you could visit our store for pickup. Upon self collection, do kindly double check your purchased item are collected correctly before leaving the store. Our address: located 1 min walk from Tai Seng MRT, Leong Huat Building #05-08. Opening Hours: Mon - Fri: 10am - 7pm, Sat - Sun: 10am - 6pm See map at http://www.passiongadgets.com/contact-locate-us.html.

FAQ Warranty Claim? Seller

Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if under warranty it is entitle for warranty claim. We highly recommend customers to keep it's original packaging and visit our physical store for technician to diagnose before exchange or replacement.

27733040 Inquiry from an_**** an_******* 2017-07-22 Answered
27674619 Inquiry related cancel and refund from Tri**** Tri******* 2017-07-18 Answered
I did not receive the main brush and would like a refund of that since there has been no reply from your side on this.

I have called 9181-4105 and there is also no response.
 
[Re] Inquiry related cancel and refund from Tri****
Dear customer,

We are sorry that we are from different department. As the hotline might be quite busy at times, please do leave them sms for them to get back to you later. They will check back on the issue and update you again. Thank you for your patience

cheers
cso - mm
27635926 Inquiry for the item from Tri**** Tri******* 2017-07-15 Answered
Hi, I would like to just purchase the extra side brush and main brush. How do I do so? Thanks!
 
[Re] Inquiry for the item from Tri****
Dear Customer,

Here's the link to our other listing:) http://list.qoo10.sg/item/XIAOMI-MI-ROBOT-VACUUM-CLEANER-ACCESSORIES-100-AUTHENTIC-REPLACEMENT/530527099

Cheers,
cso-zi
27616790 Inquiry for the item from dan**** dan******* 2017-07-14 Answered
27582417 Query : Service for Xiaomi Vacum Robot mam******* 2017-07-11 Answered
Hi

May I check if you receive service for xiaomi vacuum robot ?
 
[Re] Query : Service for Xiaomi Vacum Robot
Dear customer,

We do not provide any servicing services for the xiaomi vacuum cleaner.

Cheers,
m
27546404 Inquiry from vic**** vic******* 2017-07-09 Answered
27490401 Inquiry for the item from yun**** yun******* 2017-07-04 Answered
27473247 Inquiry from tes**** tes******* 2017-07-03 Answered
is the 12 month paid warranty start after 4 month free warranty ?
 
[Re] Inquiry from tes****
Dear Customer,

Warranty can only be 1 option. If chose 12months it'll start once you recieved it.

Cheers,
cso-zi

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