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★GST ABSORBED★LOCAL SELLER ★King of Robot★Authentic Xiaomi Mi Robot Vacuum Cleaner★5200mAh Battery
151 items sold
145.95

★GST ABSORBED★LOCAL SELLER ★King of Robot★Authentic Xiaomi Mi Robot Vacuum Cleaner★5200mAh Battery


Customer who recommended this item
283 (Based on 292 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-21
more
Manufacturer/
Place of origin
Passion Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Singapore Seller! Best of all robot cleaner
BOOKMARK 1 2 3 4 5 6 7

Photo Review (125)

Customer Photo Review board

Recommend Collected and tried.

Collected, install the app and use the vacuum. Squealing noise at time and rattling sound happening from time to time. Am monitoring if it’s inherent built quality or faulty parts.

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (standard coverage)(+S$222.10) | A) SafetyMark Plug:none | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none | G) DIY Rear Mop Function:none | H) DIY 6 legs Side Brush:none

+ Add this option
Sep 24, 2017
gar*******

Highly Recommend Xiaomi robot vacuum is definitely an excellent buy. It is intelligent and effici

Xiaomi robot vacuum is definitely an excellent buy. It is intelligent and efficient. A great helper for family who has no time to vacuum every day.

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (standard coverage)(+S$222.10) | A) SafetyMark Plug:3pin plug (inside box)(+S$5.80) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none | G) DIY Rear Mop Function:none | H) DIY 6 legs Side Brush:none

+ Add this option
Sep 24, 2017
ell*******

Highly Recommend Xiaomi vacuum cleaner

Item very solid. Reliable. Self collect is a breeze.

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (standard coverage)(+S$222.10) | A) SafetyMark Plug:3pin plug (inside box)(+S$5.80) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:Virtual Wall (2meters)(+S$17.80) | D) Extra Side Brush:Side Brush (2pcs in 1 box)(+S$15.80) | E) Extra Main Brush:none | F) Extra HEPA Filter:HEPA Filters (2pcs in 1 box)(+S$17.80) | G) DIY Rear Mop Function:none | H) DIY 6 legs Side Brush:1 piece(+S$6.90)

+ Add this option
Sep 24, 2017
dar*******

Highly Recommend Looks good

Used for the first time. Works good so far!

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (standard coverage)(+S$222.10) | A) SafetyMark Plug:3pin plug (inside box)(+S$5.80) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none | G) DIY Rear Mop Function:none | H) DIY 6 legs Side Brush:none

+ Add this option
Sep 23, 2017
sai*******

Highly Recommend Fast delivery. Fast delivery.

Fast delivery. Fast delivery.

Type:Mi Robot Vacuum Cleaner | Warranty:6 months (standard coverage)(+S$222.10) | A) SafetyMark Plug:3pin plug (inside box)(+S$5.80) | B) Pls note:Keep Serial Code Seal Sticker warranty claim | C) Extra Virtual Wall:none | D) Extra Side Brush:none | E) Extra Main Brush:none | F) Extra HEPA Filter:none | G) DIY Rear Mop Function:none | H) DIY 6 legs Side Brush:none

+ Add this option
Sep 23, 2017
mew*******

Customer Review (292)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 24, 2017 gar*******
Highly Recommend Sep 24, 2017 lea*******
Highly Recommend Sep 24, 2017 ell*******
Highly Recommend Sep 24, 2017 dar*******
Highly Recommend Sep 23, 2017 sai*******
Highly Recommend Sep 23, 2017 mew*******
Highly Recommend Sep 23, 2017 bea*******
Highly Recommend Sep 22, 2017 ric*******
Highly Recommend Sep 22, 2017 yeo*******
Highly Recommend Sep 22, 2017 whi*******

Item Q&A(46)

Status
Question & Answer
Date
Member
Notice
Seller

>Any return of exchange of items will be applicable within 7 days upon receiving of the item

Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end

Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Original packaging have to be kept for warranty
>Shipping fee will be incurred from seller end

Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
>Provide picture of the item to seller end
>Shipping fee will be incurred from buyer's end

FAQ
Seller

[Q]: How to track Qxpress delivery?

[A]: My Qoo10 -> under "Shipping Information", -> row "Delivery Company", click "Tracking"


[Q]: Qxpress Shipping History/ Delivery Status showed that my items were delivered to me. But, i have NOT received from Qxpress. What shall i do?

[A]: Please email: SUBJECT: quote your "Qoo10 orders reference" & "Qxpress courier reference" TO: info@qxpress.sg; CC: delivery@qoo10.sg, qoo10@passiongadgets.com

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

We will assess the claim issue with the provided picture and inform on the progress.

FAQ
Seller

We strongly recommend customer to print out the E-Ticket to easy facilitate self collection. If you are not able to print, please save the screen shot with Barcode and order number. Thank you!

FAQ
Seller

Normal Mail: 3 to 7 working days. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware! QXPRESS: 3 to 7 working days. TAQBIN Doorstep Courier Service: 1-2 working days. QXPRESS and TAQBIN are recommended for bulk purchases. In the event that you do not receive the item within 7 working days from shipping date, please contact us at Shop@PassionGadgets.com Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel at http://www.qxpress.asia/gmkt.inc/ Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.

FAQ
Seller

For order with Store Pickup Selection, once you have E-tickets(Voucher code)(from Email/SMS) then you could visit our store for pickup. Upon self collection, do kindly double check your purchased item are collected correctly before leaving the store. Our address: located 1 min walk from Tai Seng MRT, Leong Huat Building #05-08. Opening Hours: Mon - Fri: 10am - 7pm, Sat - Sun: 10am - 6pm See map at http://www.passiongadgets.com/contact-locate-us.html.

FAQ
Seller

Dear Customer, We value our customers to provide them the best service, quality products and great price. If any product purchased is not able to perform or function as per requirement and has malfunctioning issues and if under warranty it is entitle for warranty claim. We highly recommend customers to keep it's original packaging and visit our physical store for technician to diagnose before exchange or replacement.

Answered
2017-09-21
lim*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-17
sea*******
User

If I order today, when will the robot be delivered? If I self collect, when the earliest date for me to do e collection?

For the warranty, will the repairs be done locally or does it need to be sent back to China?

User

Dear Customer,

Delivery once payment confirmed before 12pm will shipped out on the day else next day. Collection, once qoo10 send you the evoucher code you can just come down to collect within our operating hour. Warranty cover by us only internal damage, not physical&water damage.

We are located at Leong Huat Building, #05-08
6 Harper Road, Singapore 369674
(1 min walk from Tai Seng MRT ).

Operation hours
Mon - Fri: 10am - 7pm
Sat - Sun: 10am - 6pm
(Public Holidays Closed)

Cheers,
cso-zi

Answered
2017-09-17
eve*******
User

Hi ...do you have ready stocks?

User

Dear Customer,

Yes all instocks:)

Cheers,
cso-zi

Answered
2017-09-13
tsh*******
User

Hi i have problem with my xiaomi vacuum. it tells me device offline. anyway to solve that issue?

User

Dear Customer,

Change your app locale to mainland china and try connect again:)

Cheers,
cso-zi

User

Hello sorry i think it just cant turn on. I put it back to the dock station it will charge awhile then it ejected itself from the docking station. And when it is not at the docking station. It cannot turn on. No matter wat i do it just no reaction

User

Dear customer,

For an exchange of wrong/faulty product, you may drop by our store within the warranty duration with the whole item with its packaging and

We are able to test it for you and assist you further from there.

We are located at Leong Huat Building, #05-08
6 Harper Road, Singapore 369674
(1 min walk from Tai Seng MRT ).

Operation hours
Mon - Fri: 10am - 7pm
Sat - Sun: 10am - 6pm
(Public Holidays Closed)

Apologies for the inconveniences caused.

Cheers,
Jas

User

Hihi i will go dwn today. :) so is one for one exchange? Or they will check there?

User

Dear Customer,

Have to take it in and let our technician to check, estimated 5days or so:)

Cheers,
cso-zi

Answered
2017-09-10
pei*******
User

Easy to use by elderly or not? House no wifi or smart phone can use?

User

Dear Customer,

Have to download app in order to control this, Mi Robot Vaccum Cleaner:), without wifi able to but must have data usage:)

Cheers,
cso-zi

User

One time configuration or always need internet for every use?

User

Dear Customer,

It is a one time configuration. The function of connecting to the application is to remember where did the vaccum last vaccum. Let's say there is no more battery and the vaccum stops and go back to the charging point. After it's fully charge, when you on the vaccum it will go back to where it stopped. If it's not connected to the application it will re-vaccum the whole house again. If you want to use the function, the vaccum need to be connected to your house WIFI.

Cheers,
Jas

Answered
2017-09-04
tes*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-03
tyl*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-31
Nng*******
User

Hi seller,

Just to check, the robot itself costs $145. But the warranty costs more than $200 and almost $300 for 10 months warranty. Is it correct?

Thanks!

User

Dear Customer,

Yes, the warranty for 10months is $291.90.

Cheers,
Jas

Address
LEONG HUAT BUILDING 6 HARPER ROAD #05-08
Available during
Mon - Fri: 10am - 7pm Sat - Sun: 10am - 6pm Closed on Public Holiday
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