JessCloset Join Fellow
Brand Qstore
17,920 Fellows
15%
POWER MINISHOP RATE 90%
13.9000

Long sleeve floral prints loose fit blouse with collar #16610


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
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Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 217 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (64)

Customer Review(245)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-06-21 fir*******
Highly Recommend 2016-06-09 hni*******
Highly Recommend 2016-06-06 mas*******
Recommend 2016-06-02 mbr*******
Highly Recommend 2016-05-23 cah*******
Recommend 2016-05-11 z_y*******
Recommend 2016-05-07 yin*******
Highly Recommend 2016-05-04 igo*******
Highly Recommend 2016-04-30 jes*******
Recommend 2016-04-29 a11*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(11)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

21911428 Wrong size saz******* 2016-04-22 Answered
Hi can i exchange the blouse to size XL
 
[Re] Wrong size
Hi
Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email.

Thanks, JessCloset
21686558 Stretchable bel******* 2016-04-08 Answered
Hi may i knw if this top's material is elastic?
 
[Re] Stretchable
HI, Thanks for your message. Its not elastic.
Regards Jesscloset
18548487 Do you have Long sleeve floral prints loose fit blouse with collar #16610 in white? dor******* 2015-08-04 Answered
Hi Jess,

I bought this blouse in turquoise already. Want to buy the white one in XL.
Seem like no more in XL size? Pls confirm.

If no more, can recommend blouse in similar type of material, different designs but must be in XL size, pls

Thank you
Doris
 
[Re] Do you have Long sleeve floral prints loose fit blouse with collar #16610 in white?
Hi
Thanks for your query. Stock has arrived and we've updated the page. You can place your order now. Regards, Jesscloset
18208858 Cart 95748260 (Order #148134795) dor******* 2015-07-07 Answered
Rcd email to confirm receipt, BUT i have not received item
 
[Re] Cart 95748260 (Order #148134795)
Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 2 Jul. Could you please check that the address you registered in the system is correct?
If the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by 30 Jul (4 weeks after the delivery date as per our policy), please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Regards,
Joey
 
[Re] Cart 95748260 (Order #148134795)
1) Parcel rcd. Tx u.

2) Do u hv dresses of the same material as the blouse (loose fit floral blouse with collar # 16610 ) that I just bought?
Prefer bright,spring colors because I am fair, so don't look nice In autumn colors? If yes, pls give me style number so tt I can buy.
Tx
Doris
 
[Re] Cart 95748260 (Order #148134795)
Hi
Thanks for your query. We don't have a dress with exactly the same material. The material on the following 2 items have a slightly similar feel and you may wish to check them out:
http://list.qoo10.sg/g/415458724
http://list.qoo10.sg/g/415464880
Regards, Jesscloset
 
[Re] Cart 95748260 (Order #148134795)
Hi Jess Closet

Am referring to the same type of material i.e. soft and COOL cotton, viscose, rayon or cotton mix.
Prefer LONGER SHIFT dresses i.e length 90cm pls. Am in my 4O's, so I avoid short, tight-fitting dresses as well ;)
Bright color, pls.

Just let me know when it is available. Does not have to be now.

Tx u so much for yr kind service
Doris
 
[Re] Cart 95748260 (Order #148134795)
Hi
Thanks for your query. Most of our dresses are between 82 - 86cm. For longer dresses, you can consider the following:
http://list.qoo10.sg/g/419226995
http://list.qoo10.sg/g/424192846
Regards, Jesscloset
18106046 Long sleeve floral prints loose fit blouse with collar #16610 dor******* 2015-06-29 Answered
What is the material i.e cotton, viscose or rayon?
Suitable for what weather


Txs
 
[Re] Long sleeve floral prints loose fit blouse with collar #16610
Hi
Thanks for your query. This is a thin cotton blend and is suitable for our warm climate. Regards, Jesscloset
17423112 Iron free yea******* 2015-05-03 Answered
is this blouse iron free after wash?
 
[Re] Iron free
Hi, thank you for your message. I am sorry, but this blouse would most likely need a bit of ironing out of the wash. Regards, JessCloset
17097991 size dor******* 2015-04-06 Answered
Hi, when will the new stock arrived? has been more than 3 weeks already. :(
 
[Re] size
Hi
Thanks for your patience. New stock has arrived and you can now place your order on the page. Regards, Jesscloset
16416080 92881025 (Feb 05, 2015 ) Just submitted order payt, pls check Fast Delivery ada******* 2015-02-05 Answered
HI Seller

I just made a purchase with order number: 92881025 (Feb 05, 2015 ), total amount $101.20...
a. - Please advise as the order is more than S$65.00, will you be arranging a FAST Delivery asap?
b. - Also, please verify that the shipping address is correct at :
81 MERGUI ROAD, #02-01 MERGUI MANSIONS, SPORE 219057
c. - PLEASE ASSIST TO SMS OR CALL ME AT : 96581300 JUST BEFORE ITEMS ARE BEING SENT & ON THE
WAY TO THE SHIPPING ADDRESS.

PLS REPLY ASAP. TKS.
 
[Re] 92881025 (Feb 05, 2015 ) Just submitted order payt, pls check Fast Delivery
Hi
You keyed in an incomplete address. We'll amend the shipping label for you.
As for the delivery mode, we're looking into this right now and will get back to you on this as soon as we can. Regards, Jesscloset


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