Starblink Join Fellow
Brand Qstore
18,386 Fellows

Love in Lace Dress (Sizes Available) Tops Skirts Blouse Shirt Pants Jacket


Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 14 (97%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Customer Review(16)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-07-03 aih*******
Recommend 2015-06-11 whe*******
Recommend 2015-04-16 con*******
Recommend 2015-04-10 pin*******
Highly Recommend 2015-03-24 shu*******
Highly Recommend 2015-03-22 teo*******
Recommend 2015-02-13 tan*******
Recommend 2015-02-06 tan*******
netural 2015-02-03 vx2*******
Recommend 2015-02-01 hoo*******
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Change of email address to : Seller
NOTICE Emails and enquiries Seller
NOTICE Operating Hours Seller
FAQ I've chosen normal mail for my orders. It's been so many days and i haven't receive the items. Seller

Hi, please check if your mailing address is given correctly. Nowadays singpost delivery is very slow and some buyers only receive their package after 1-2 weeks. Please use Qexpress if you want your delivery to be fast and safe. We won't be able to check any lost mail or delayed delivery if you choose to send by normal mail. Thanks

FAQ My shipping info shows that my order estimated shipping date is yesterday. But when i check my order today its still not posted out yet. What is happening? Seller

Hi, your order might be out of stock and not posted out yet. Please kindly check your Qoo10 account in your message box for our latest update of your order status. Thanks

17739409 S509 Pink (S size) noe******* 2015-05-28 Answered
Hi seller

Have you restock for this item?
[Re] S509 Pink (S size)

We won't be restocking.

17411156 Stock tsu******* 2015-05-01 Answered
Hi, am interested in S509 Black Size S/M. When will there be restock?
[Re] Stock

We won't be restocking this item.

16858261 s509 shu******* 2015-03-17 Answered
Is s509 stretchable?
[Re] s509

Yes. It is stretchable.

16380175 Return items mailed out vx2******* 2015-02-03 Answered

I couldn't send email through to you, as your mailbox quota exceeded.

I've mailed out the parcel for items
139832091: change to Red (S)
139832092: new piece
139832093: new piece

Please clear your mailbox so that email can resend through.

[Re] Return items mailed out
Hi, sorry about it. We have cleared it.
But we have put up notice earlier informing that we are unable to process any exchanges during the feb month as we are busier during this period and the holiday break. You may contact us again in March and we'll process it for you. Thanks