FTW Singapore Flagship Store
FTW Singapore Flagship Store Join and get 1 Qpoint!
1,226 Fellows


Customer who recommended this item
48 (Based on 60 reviews)
Customer Satisfaction Score
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $14.90 in a cart.
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Subject Register Date
Impulsive Not Recommended or Neutral Reviews Seller 2017-08-14
Refund/Returns/Exchange Policies Seller 2017-01-18
Shipping & delivery times Seller 2016-12-14
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description 50 PREMIUM DESIGNS! 🌟 FAST DELIVERY! 🌟 SPECIAL PROMOTION! 🌟 iPhone 6 6+ 6s 6s+ 7 7 Plus Case Cover
BOOKMARK 1 2 3 4 5 6 7

Photo Review (21)

Customer Photo Review board
Sep 06, 2017
Aug 30, 2017

Highly Recommend Fast delivery

Item recieved in good condition

Design:Squishy Case 9 | Model:iPhone 7(+S$3)

+ Add this option
Aug 26, 2017
Aug 20, 2017

netural Cat Squishy

Disappointed buy. The eyes of the cat appears too high and the squishy is way too sticky. It collects dust easily (as seen from photo)

Design:Squishy Doll Design 11 | Model:[AS PER PHOTO] | ADD Squishy Doll (I):[NONE] | ADD Squishy Doll (II):[NONE]

+ Add this option
Aug 16, 2017 2

Customer Review (60)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 06, 2017 gin*******
Highly Recommend Aug 30, 2017 agn*******
Highly Recommend Aug 26, 2017 aud*******
Highly Recommend Aug 20, 2017 kik*******
Highly Recommend Aug 19, 2017 shi*******
Recommend Aug 19, 2017 yap*******
Highly Recommend Aug 18, 2017 kan*******
Not Recommend Aug 17, 2017 han*******
netural Aug 16, 2017 zoe*******
Recommend Aug 16, 2017 val*******

Item Q&A(2)

Question & Answer

FTW.SG values customers' satisfaction most. We suggest buyers to contact us regarding any issues prior to posting a Not Recommend or Neutral review.

When a negative rating posted, it's irreversible. And if the issue is found to be not our fault, the review will unnecessarily damage our reputation.

In most cases, all our customer need is just some guidance. In the case the product is faulty due to manufacturing, we do an exchange ASAP, usually on the day itself via a 1 to 1 exchange. We're dedicated to provide excellent shopping experience.

We've received a few impulsive negative ratings. Although they were satisfied with our service and spontaneously changed to a positive comment, the rating cannot be changed.

With effect from August 2017, we will BLACKLIST those who post negative comment prior to successful communication with us. We reserve the right to ban and cancel any future purchases from these buyers.'

FTW.SG Qoo10 Shop


Dear Valued Customers,

Welcome to FTW.SG Shop.

We understand that Qoo10 system allows customer to file for return request/refund/cancellation/non-receipt claims.

We will like to kindly request all customers to go through 'Inquiry to Seller' via Qpost first, before using the system to file for return/exchange/refund/cancel/non-receipt claims. This is to avoid handling the same case twice.

Refunds are allowed within 24 hours of your purchase, this is to prevent us from confusion on the logistics and handling part when fulfilling and processing your order. For exchanges within 7 days of receiving the item, we advice all customers to first send us a Qpost enquiry. Our shipping team usually responds in 12-48hrs.

We have staff working on such matters daily so customers will definitely hear a response from us faster than going through the back end system.

Thank you for your cooperation.


Dear Valued Customer,

Welcome to the FTW.SG Qoo10 shop! Thank you for supporting our local company!

Our shipping and handling logistics team will fulfil all orders within 24-48 working days and ship it out. Do note that normal mail will take 3-5 working days with no tracking number and Smartpac will take 1-3 working days with tracking number. Take note that the tracking number will take 1-2 working days for the tracking number to be valid. Thank you.

Do note that the seller is not responsible in the event of lost parcels without any tracking number. Please use Singpost normal or opt to a store pickup in the memo to seller if you need the product urgently. Thank you.

For any enquires, pls contact Raphael via whatsapp at 93886234.

Thank you for your cooperation.


Dear Valued Customers,

Welcome to FTW.SG Shop.

Any return or exchange of items will be only applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item delivered/Defective Item:
- Provide picture of the item contents within the parcel package
- Provide picture of the parcel package with the delivery information.
- Shipping fee(Paid from seller end)
- Inquire via Q-post to seller, we will respond and evaluate the issue within 48 hours.

Any change of mind from buyer's end or would like to change to other available product is welcome, provided:
- Item must remain in their intact condition, or otherwise unused with their original packaging.
- Provide picture of the item to seller end
- Seller approves your exchange and may incur additional cost for shipping and handling. Do note this is subjected to product/variant's availability.

Thank you for your cooperation.


Can the squishy doll stick on my own casing?


Yes, it is possible, u need to buy the doll separately n glue it yourself.



Hello, am I able to choose a case and then change the doll to another one ?:) I don't quite understand the part when the website says you can choose the dolls but only design 8,9, 11 only


Hi there,

Good day.

Thank you for your interest in our squishy iphone case and squishy dolls.

We sell the squishy case with the doll and the dolls by itself separately.

So you can either choose the squishy doll by itself or choose from our 11 different squishy case designs that comes with a different doll on each case.

Hope it helps, else, contact me at +6593886234 via whatsapp and I will help you with what you need or want, ok.



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MON~FRI : 9:00am ~ 9:00pm SAT : 9:00am ~ 3:00pm SUN, Holiday : day off
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