Do take note that ALL items from Genconnect Pte Ltd is strictly non-returnable and refundable.
• Genconnect Pte Ltd is NOT responsible for missing parcel ship via Singpost Normal Mail, therefore we strongly encourage buyer to choose Registered Mail, Seller Delivery or Courier Service as listed.
• Shipping rate : Shipping rate can differ from item to item.
• If you selected "Store Pickup" it means you have to self collect your item at our shop within 14 days of date purchased
• Returning of damaged item, please contact us via email or phone within 7 days of item receipt.
• Buyer will be responsible for returning the item to seller for warranty claim/exchange of item with our approval.
◦ over 7 days from receiving item
◦ If items are open/used or damaged
◦ Sending item without prior contact.
◦Unhappy with the item as it does not meet your expectation