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S$2.00
MINISHOP RATE 90%
32.8000

[itstanya]★Luxury Pattern dress★FREE SHIPPING/DRESS/LUXURY/LOOSE FIT/K-STAR FASHION/LOVELY/COOL women fashion/loose fit Dress//Mini Dress/Linen Dress/office dress


Manufacturer/
Place of origin
itstanya Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description DRESS/LUXURY/LOOSE FIT/K-STAR FASHION/LOVELY/COOL women fashion/loose fit Dress//Mini Dress/Linen Dress/office dress
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 271 (84%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (79)

Customer Photo Review board
Feb 20, 2016 0 0
lun*******

not recommendneturalrecommendHighly recommend Nice dress

Love the dress.material is soft suitable for Singapore weather. Thanks seller! 😊

Style:AA1005 | Color:Yellow

+ Add this option
Feb 20, 2016 0 0
kat*******

not recommendneturalrecommendHighly recommend Fast delivery

Fast delivery and nicely fit, material not bad. Thanks seller!!

Style:YF1038 | Color:Green(+S$4)

Feb 05, 2016 0 0
ind*******
Jan 10, 2016 0 0
juz*******
Jan 09, 2016 0 0
ang*******

Customer Review(320)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-05-18 kat*******
not recommendneturalrecommendHighly recommend 2016-02-22 gin*******
not recommendneturalrecommendHighly recommend 2016-02-20 lun*******
not recommendneturalrecommendHighly recommend 2016-02-16 Lin*******
not recommendneturalrecommendHighly recommend 2016-02-05 ind*******
not recommendneturalrecommendHighly recommend 2016-01-10 juz*******
not recommendneturalrecommendHighly recommend 2016-01-09 ang*******
not recommendneturalrecommendHighly recommend 2016-01-05 cha*******
not recommendneturalrecommendHighly recommend 2015-11-30 bun*******
not recommendneturalrecommendHighly recommend 2015-11-07 kev*******
Item Q&A(32)
No. Question & Answer Member Date Status
19470839 My Purchase from Tanya joa******* 2015-10-16 Answered
Dear seller,
Good morning.
I have received the following items last week and was shock that the items that I ordered is way below my expectation. I have been a loyal customer of Tanya and did not expect to receive such quality of products. Great disappointment.

Pls take note of the order no as per below :
Order no
(A) 153421859 (AA2035/Begie)
Item listed in the site for size is : Chest / 43cm & Hip / 51cm. However, the item I received comes with
Chest / 56cm & Hip / 69cm. This is ridiculously big.

(B) 153421860 (FD1005/Black)
Item listed in the site for size is : Chest / 45.6cm. However, the item I received comes with
Chest / 59cm.

Pls let me know how can I have the product change or if not how can I get the refund.
Hope to hear from you soon.
My contact no. (65)96316562 email add : joanne1247@gmail.com
 
[Re] My Purchase from Tanya
Dear customer,
Hello,
First off, i am sorry to my late answer.
Please refer to the added file.
If you want to take a refund, please leave a message.
I'll guide to you how to take a refund.
Thank you.
19458295 MY ORDER WITH TANYA joa******* 2015-10-15 Answered
Dear seller,
Good morning.
I have received the following items last week and was shock that the items that I ordered is way below my expectation. I have been a loyal customer of Tanya and did not expect to receive such quality of products. Great disappointment.

Pls take note of the order no as per below :
Order no
(A) 153421859 (AA2035/Begie)
Item listed in the site for size is : Chest / 43cm & Hip / 51cm. However, the item I received comes with
Chest / 56cm & Hip / 69cm. This is ridiculously big.

(B) 153421860 (FD1005/Black)
Item listed in the site for size is : Chest / 45.6cm. However, the item I received comes with
Chest / 59cm.

Pls let me know how can I have the product change or if not how can I get the refund.
Hope to hear from you soon.
My contact no. (65)96316562 email add : joanne1247@gmail.com
 
[Re] MY ORDER WITH TANYA
Dear customer,
Hello,
First off, i am sorry to my late answer.
Please refer to the added file.
If you want to take a refund, please leave a message.
I'll guide to you how to take a refund.
Thank you.
 
[Re] MY ORDER WITH TANYA
Dear Tanya,

Good morning.

Yes, I would like to get my refund.
Pls let me know how to go about to get my refund.
Also, do let me know what should I do with the 2 dresses.
Thank you.
 
[Re] MY ORDER WITH TANYA
Dear customer

Hello

If you want to get a refund, please send me the return item.

1. Please refund me a shipping charge.
(Free shipping is service for customer who complete the purchase .)

You need to buy "shipping charge".

You can buy "shipping charge" on the below URL.

http://list.qoo10.sg/g/423361085

2. You need to go direct to post-office and pay for shipping fee.

Dogok-ri Waboo-eup 1090-1 2th floor SUEYEONINE Namyangju-si, Kyungki-do KOREA SUYEONINE
(Zip code:472-908)TEL:010-3967-1644

3. After receiving the return item, we will refund to your money or cancel your card.

4. Refund period
=>It takes 3 or 5 days.(log in Qoo10=>click My Qoo10)

Thank you.
 
[Re] MY ORDER WITH TANYA
Dear Tanya,

Good afternoon.

I DO NOT AGREED to bear the shipping cost as the fault is not on me.

Pls advise is there any agent I can send to in Singapore so that I can arrange it locally and thereafter you to refund me
quickly.

Pls advice urgently.
 
[Re] MY ORDER WITH TANYA
Dear customer,
Hello,
I'm sorry..
I don't understand what you say.
The size of dresses is correct.
The dresses doesn't have a problem.
Please refer to the added file.
If you want to refund, you can do it.
but you have to pay the shipping charge.
Thank you for your understanding.
 
[Re] MY ORDER WITH TANYA
Dear Seller,
Good morning.

First of all, I want to let you know that I have been a loyal customer of Tanya. I am surprised that the goods I received this
time is totally out of my word that I can discribed.

How can you said that the cothes you sent to me is correct size??? Pls look at the photos that I sent you. The chest &
hip size mentioned in your site is totally different and it is so much bigger. How could you said is the SAME?? It is totally DIFFERENT.

Pls let me know how to get my refund as the clothes is totally unfit for me. I am only a asia woman wih size EU6-8.
 
[Re] MY ORDER WITH TANYA
Dear customer,
Hello,
The design of dress is loose-fit style.
I don't understand your expression.(This is ridiculously big)
Other customers bought this dress.
They liked this dress.
Thank you.
 
[Re] MY ORDER WITH TANYA
Dear seller,

Thank you for your reply.

However, pls read my 1st mail carefully as I have stated all the facts there.
The point here is what I recevied is different with what I see in your site.
Pls again read carefully in my below facts.

Order no
(A) 153421859 (AA2035/Begie)
Item listed in the site for size is : Chest / 43cm & Hip / 51cm. However, the item I received comes with
Chest / 56cm & Hip / 69cm. This is ridiculously big.

(B) 153421860 (FD1005/Black)
Item listed in the site for size is : Chest / 45.6cm. However, the item I received comes with
Chest / 59cm.

As such, this is totally not my fault. Although you said it supposed to be loose-fit, but it is a XXXL size, the measurement
is so different. How can this be my fault???? It is unbelieveable!!!!!
 
[Re] MY ORDER WITH TANYA
Dear customer,
Hello,
Please refer to the added file.
Thank you.
18463957 Items not received!!! lil******* 2015-07-29 Answered
Dear Seller,

I bought 2 items and the delivery status stated that items were delivered on 9th Jul'15. But till today 29th Jul'15, I still haven't receive them. Please verify where my items are. Thanks.
 
[Re] Items not received!!!
Dear customer,
Hello,
First off, i am sorry for the inconvenience caused.
We asked to the delivery company about the delivery status.
I will answer to you, after receiving the reply from the delivery company.
Please wait.
Thank you for your understanding.
Dear customer,
Hello,
Thank you for your waiting.
We checked the delivery status.
but i'm sorry
The delivery company lost your package.
If you don't mind, we can send once more.
I'll wait your reply.
Thank you for your understanding.
 
[Re] Items not received!!!
Dear Seller,

Please resend my 2 items as soon as possible. Thanks.
 
[Re] Items not received!!!
Dear customer,
Hello,
First off, i am sorry to my late answer.
and thank you for your reply.
we will resend 2 items tomorrow.
Thank you for your understanding.
 
[Re] Items not received!!!
Thanks. Will inform u once I receive them.
 
[Re] Items not received!!!
Thank you for your understanding.~
 
[Re] Items not received!!!
I have only received 1 item but still waiting for another item. I thought they are being sent out together. Is it not?
 
[Re] Items not received!!!
Dear customer,
Hello,
Thank you for your reply.
we asked to Qoo10 about your refund.
When you log in Qoo10, you can confirm MY Qoo10.
Thank you for your understanding.
18379812 Finally received plu******* 2015-07-22 Answered
I just received. Thks
 
[Re] Finally received
Thank you for your notice.
18358436 Urgent plu******* 2015-07-21 Answered
Very upset n disappointing! !! Where are my item????? I did not receive
 
[Re] Urgent
Dear customer,
Hello,
First off, i am sorry to my late answer.
On inquiry,the delivery man in Singapore is going out with your package for delivery on last monday.
Please refer to the added file.
Thank you for your understanding.
 
[Re] Urgent
I did not receive! !!! They deliver on monday!!!??, to where? ??!!!!! Please refund my money!!!!!! What file????
 
[Re] Urgent
Dear customer,
Hello,
Did you receive the package?
If you don't have receive the package yet, please leave a message.
On inquiry, you received the item last wednesday.
Please refer to the added file.
Thank you.
18292459 Urgent plu******* 2015-07-14 Answered
Till today not received
i have paid for registered mail.
what is going on???
 
[Re] Urgent
Dear customer,
Hello,
we answered about your question.
YF1038 was restocked yesterday.
So we sent last night.
Please wait.
Thank you for your understanding.
18136819 Item not receive bry******* 2015-07-01 Answered
hi seller
Hv order 2 item . But Oni receive 1 item yesterday.
Pls chk item not receive cart no: 95629040
Order no: 147817561 order date: Jun 25, 2015
Pls chk & advice asap thk u.
 
[Re] Item not receive
Dear customer,
Hello,
First off, i am sorry for the inconvenience caused.
You ordered 7 items.
order No. :147817559,147819400,147819402,147819403
=> shipping date:2015/06/26

order No.:147817561,147819401
=> shipping date:2015/06/29

order No.:147754885=>black color is out of stock.
you can change color as gray or cancel it.
Thank you for your understanding.
17960312 AA2016 bee******* 2015-06-16 Answered
Hi,

May I know will you be re-stocking AA2016 Blue ? Tx
 
[Re] AA2016
Dear customer,
Hello,
Thank you for your interest.
but i'm sorry,
we don't have any plan for restocking AA2016.
Thank you for your understanding.

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