JessCloset Join Fellow
Brand Qstore
16,416 Fellows

M009 - High quality sleeveless slim fit dress with stylish flared midriff


Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 14 (87%)
This chart shows buyer's satisfaction level.
Feedback Reward D
product 20%
price 20%
delivery 20%
service 20%

Photo Review (3)

Customer Photo Review board
Nov 18, 2013 5 2

not recommendneturalrecommendHighly recommend Item is same as what is shown.

Satisfied with the item. Size is reliable:)

Colour:Black | More shipping option:Normal mail (2-3 working days shipping) | Size:L

Aug 12, 2013 1 0
Jun 22, 2013 0 0

Customer Review(16)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-06-09 sel*******
not recommendneturalrecommendHighly recommend 2016-05-09 flo*******
not recommendneturalrecommendHighly recommend 2015-10-23 flo*******
not recommendneturalrecommendHighly recommend 2015-07-13 Klg*******
not recommendneturalrecommendHighly recommend 2014-08-29 sei*******
not recommendneturalrecommendHighly recommend 2013-11-29 m93*******
not recommendneturalrecommendHighly recommend 2013-11-20 amy*******
not recommendneturalrecommendHighly recommend 2013-11-18 jer*******
not recommendneturalrecommendHighly recommend 2013-10-28 jes*******
not recommendneturalrecommendHighly recommend 2013-09-10 ali*******
Item Q&A(11)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

19194266 Size Available chr******* 2015-09-24 Answered

can I check when when black size XL be available again?


[Re] Size Available
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey

12503843 Size enquiry eve******* 2014-03-12 Answered
  Hi, please advise what size can I fit? My bust is 90 cm , waist is 78 cm and hip is 97 cm. Is the material stretchable? Thanks

[Re] Size enquiry
Thanks for your interest in this item. Although the material is quite stretchy, the L might still be a little tight for you across the chest. You might like to take a look at our other dresses such as the 3011, 11946 and 11921 here:
Best regards, JessCloset

11234074 the size not fit amy******* 2013-11-20 Answered
  my order number is :37744103.
It is too big than the measure in the table.
Can i exchange it to small size? and the bottom part is too long and too big ...

[Re] the size not fit
Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks Joey

11180266 Size ali******* 2013-11-17 Answered
  Hi, I have checked out the size of the dresses. But I wanna know the waist measurement. Will waist 85 cm be able to fit the L size dress? Thanks

[Re] Size

Thanks for your interest in this dress. Please allow me to return to the warehouse on Monday. I'll check this for you and reply you then. Best regards, Shang
I've just measured this item for you. The waist is 74cm for the L. Hope the information helps! Best regards, Shang

10325105 Size is not suitable. cin******* 2013-09-28 Answered
  Hi , I would like to return the item.

[Re] Size is not suitable.
Hi Thanks for your message. We do not process returns however we can allow you to exchange for another item from our shop. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks Joey

10033146 Tracking lll******* 2013-09-09 Answered

My order no : 36070339

I'm unable to track my order from the link you provided. Please advise.

[Re] Tracking
Hi, thank you for your message. Qxpress will be updating the tracking information later this afternoon after they collect the parcels. You should be able to track your order then. Thanks, Michelle

9973409 about the size lll******* 2013-09-04 Answered

my waist is 26" and my hip is 36" which size u recommend?

[Re] about the size
Hi, thank you for your message. I would recommend size S for you. Thanks, Michelle

9144969 M009 ber******* 2013-07-10 Answered
  Hi, please advise which size should I choose for bust 33", waist 28" and hip 38"? Thanks.

[Re] M009
Hi, Thanks for your enquiry. I would suggest you to order size L. For more size and recommenation details please refer the size chart on the item page. Cheers! Joey

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