| NOTICE |
Collection & Delivery Timeline |
Seller |
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See all notices |
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For Self-Collection, you can collect next day (or 24 hours later) after purchase with Qoo10 Receipt.
For Singpost Delivery, normally items will only be sent out in 2-5 Business Days.
For Registered Mail via Eurasia, item will be sent out within 3 Business Days (exclude weekends & public holidays)
For Express Courier Service via Ta-Q-Bin, items will be delivered within 3 Days (include weekends & Public Holiday).
If you need the item urgently, we would recommend you to go for self collection (SMS to check stock before coming). Thanks very much for the kind understanding. |
| FAQ |
Where is your retail shop? |
Seller |
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Our shop is at Plaza Singapura #03-25 (Opposite Thai Express). Opening Hours. Daily 11.30am-9.30pm. Please bring the qoo10 receipt for redemption of collection items. |
| 7285527 |
Where to collect |
jen******* |
2013-03-20 |
Answered |
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Hi,
I have arranged for self collection. Please advise where can I go collect and what do I need to bring with me.
Thanks |
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[Re] Where to collect
You can collect at our shop at plaza singapura 03-25 Freya in wonderland opposite Thai Express. |
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| 7284479 |
Adult folder |
jas******* |
2013-03-20 |
Answered |
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Hi, I can only see the option to get the kids folder. Is the adult sized out of stock? |
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[Re] Adult folder
Adult folder is currently sold out. |
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| 5865592 |
location for collection |
s10******* |
2012-12-25 |
Answered |
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May I know when and where can I collect my item? Thanks |
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[Re] location for collection
Hi, it's indicated on the page.
Self-collection at Plaza Singapura #03-25 "Freya in Wonderland"
(opposite Swensen’s & Thai Express)
11:30 am - 9:30 pm Daily |
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| 5628871 |
Tracking number SGSG291000 |
che******* |
2012-12-10 |
Answered |
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Hi, I've my rcved my item can u help me check status as I'm unable to connect to the tracking website. Thx |
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[Re] Tracking number SGSG291000
Hi, you can contact eurasia regarding the delivery: http://www.qxpress.asia/gmkt.inc/CS/NHelpHome.aspx
Thanks. |
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| 5585752 |
stock and color availability |
jiu******* |
2012-12-06 |
Answered |
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Pls advise the stock availability and date for self-collect. Preferred before Christmas. Will like multi-color selection.? bulk order discount. Thanx |
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[Re] stock and color availability
Hi, you can email ology.deal@gmail.com for enqury of bulk purchase. Currently we have all colors available. |
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| 5467558 |
Angry Bird T-shirts |
iva******* |
2012-11-29 |
Answered |
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Hi, I like to top up $3 to get an angry bird t-shirt for my son. Do you have stock and sizes for kid of 10 years old? Thanks, ^)^ |
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[Re] Angry Bird T-shirts
Yes, we have a kid size Tshirt. |
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| 5258807 |
Delivery |
ama******* |
2012-11-17 |
Answered |
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No did not receive any advice on unsuccessful delivery. |
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[Re] Delivery
That's weird.. Maybe you can try to contact Eurasia for the delivery status: 90171056 |
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| 5248229 |
Delivery |
ama******* |
2012-11-16 |
Answered |
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Hi,
I have yet to receive the items and I used the trace function online and it said was on vehicle for delivery since 14 Nov 2012 at 11am. Would you be able to help me find out what is happening to my parcel? Thanks |
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[Re] Delivery
Hi, it's with eurasia - the delivery company. Did you find any delivery advise from them for unsuccessful delivery? |
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