JessCloset Join Fellow
Brand Qstore
17,961 Fellows
POWER MINISHOP RATE 90%
5.90

Majulah SG50 Family T-shirt [UNISEX COTTOON T-SHIRT] Up To 4XL Exclusively for SG50 Celebration! Majulah sg50


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 349 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (123)

Customer Photo Review board

Highly Recommend Very highly recommended

Very highly recommended

Available in:Adults White | Size:S

+ Add this option
Oct 02, 2016
sim*******

Recommend Ok

Ok, well received. Thanks!

Available in:Kids White | Size:3XL

+ Add this option
Jul 16, 2016
sno*******

Highly Recommend Great product

Great product, highly recommended

Available in:Adults White | Size:S

+ Add this option
Apr 30, 2016
anw*******
Jan 03, 2016
bli*******

Recommend Worth the price

Second purchase.............................

Available in:SG50 Adults White | Size:3XL

+ Add this option
Oct 01, 2015
Tut*******

Customer Review(424)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-10-02 sim*******
Recommend 2016-08-10 fui*******
Recommend 2016-07-16 sno*******
Highly Recommend 2016-04-30 anw*******
Recommend 2016-01-03 bli*******
Recommend 2015-11-17 man*******
netural 2015-11-14 car*******
Recommend 2015-10-01 Tut*******
Highly Recommend 2015-09-21 ros*******
Recommend 2015-09-18 ann*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(39)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

18638814 Postage gil******* 2015-08-12 Answered
Can post to Hong Kong?
 
[Re] Postage
Hi
Thanks for your query. We're sorry but we do not ship to Hong Kong.
Regards, JessCloset
18628613 Items not received haz******* 2015-08-11 Answered
I ordered 3 shirts on 27 Jul and did not receive till now. Cart no.96291786. Please check. Even if the items are pending sing post to deliver, it is way too long, national day is over! Very disappointed. If the items will ever reach me, I want to request an exchange in sizes as I will not need it until next year's national day.
 
[Re] Items not received
Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 30 Jul. Could you please check that the address you registered in the system is correct?
If the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by next Monday, 17 Aug, please send your order numbers 149683546 - 149683548 to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Regards,
Joey
18617628 Operating hours... ibr******* 2015-08-10 Answered
What is your operating hours???
 
[Re] Operating hours...
Hi
Our opening hours:
10am - 4pm (Mon - Fri)
Our address:
10 Ubi Cresent
#02-15 Ubi Techpark Lobby B
Singapore 408564
Please call, SMS or whatsapp us at 67425001 or 97101576 to let us know when you'd like to come.
Regards,
Jesscloset
18603210 SG 50 Tshirts shi******* 2015-08-09 Answered
Hi , I like to order the SG 50 white adult and kids tees, do u still have stock ... Pls do let me know
 
[Re] SG 50 Tshirts
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
18600283 sg50 cel******* 2015-08-08 Answered
I want to purchase 5white adults small size tshirts.
 
[Re] sg50
Hi
We're sorry but this is sold out and we're not re-stocking it.
Regards, Jesscloset
18561480 Enquiry abt kids size 'Keep calm and majullah (red)' tan******* 2015-08-05 Answered
Hi,
For your kids sizes, what size for 12/13 year old child?

If i buy today, am thinking of coming to your office in Ubi to collect tomorrow (thursday, 6 Aug). is that ok?
 
[Re] Enquiry abt kids size 'Keep calm and majullah (red)'
Hi,
Yes, if the item is still in-stock. After you've ordered, please call, SMS or whatsapp us at 67425001 or 97101576 to confirm the collection.
Our opening hours:
5 - 6 Aug: 10am - 4pm
We're also able to extend the opening hours on weekdays to suit your schedule.
Our address:
10 Ubi Cresent
#02-15 Ubi Techpark Lobby B
Singapore 408564
For kid sizes, you can select the Adult S as customers have commented that the cutting is a little small.
Regards,
Jesscloset
18561034 Exchange ser******* 2015-08-05 Answered
Hi I received my order today. thanks for the fast delivery. However its toooo big for me :( I follow your chart and measure but when the shorts came its very big. Can I do an exchange?
 
[Re] Exchange
Hi Thanks for your message. We can exchange these for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order numbers 150125922 - 150125924 and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
 
[Re] Exchange
Hi thanks for the fast reply! I just emailed you a while ago. hope to hear from you soon as I hope I can do the exchange and deliver to me tml if possible via taqbin. :)
 
[Re] Exchange
Hi
we've emailed you the details.
Regards, Jesscloset
18556989 about pricing Qprice $4.90 but posted higher why ? sab******* 2015-08-05 Answered
about pricing Qprice $4.90 but posted higher why ?

now left is only Adult white 3XL - 4XL - late buyer no choice

plse explain about pricing and i want to buy self collect too
 
[Re] about pricing Qprice $4.90 but posted higher why ?
Hi Qoo10 determines the promotional price and the sale has ended. The price you pay will be the price as reflected in your cart. Sorry for any inconvenience caused. Regards, Jesscloset

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