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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Q: If I order this product, when will it arrive?A: It depends on product availability.-From Korea to Singapore takes about 1-2 weeks. (Usually less than a week)-Schedule estimate shipping date & time is not available.-If the product is in stock and the requested quantity is available, we will ship products within 1 to 3 working days.-If the product is out of stock, we will ship products in 3 to 5 working days or more after the ordered day. Order may automatically canceled if there's no more stock available with notice.Q: Can I get my tracking number?A: Yes, your tracking number will be provided in the trackable shipping number after the product leaves our warehouse in Japan.-Tracking will be available as soon as the tracking number updated into following form [KRSG123456].
Q: I have ordered a wrong product, can I change my order?A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.-After the shipping, order cancellation is not available.-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.Q: What to do when product arrived in defective condition, or a different product arrived?A: If the product has a defect, we will pay you back the money. If the shipped product is not the same as the ordered one, we will replace the shipped product with the ordered one or pay back a bill.
Q: Do I have to pay for GST?A: It depends on.- Customers are reponsible for duties on products priced over S$400. If you purchase an item over S$400, you will get a message or email from Qxpress to transfer the GST to them. After transfer the money, the item will be delivered to Singapore.- Please note that order cancellation or return is not allowed to avoid paying GST.- [Direct from Japan] is not responsible for paying GST for high priced items.Thank you for your respect on our policy.
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The item is in good condition.
TYPE:Green tea (for oily skin) | COLOR:no.21 Light pink | design:11. Shy girl
Just rec'd item yesterday. Very nice package.
TYPE:Green tea (for oily skin) | COLOR:no.21 Light pink | design:8. Daisy princess
TYPE:Calendula Blossom 13g + Refill 13g | COLOR:no_22. Pink Beige | COVER DESIGN:15. First love
TYPE:Calendula (for combination skin) | COLOR:no.21 Light pink | design:13. Antique flower
TYPE:Green tea Blossom 13g + Refill 13g | COLOR:no_22. Nude Beige | COVER DESIGN:4. Le Grand bleu
We sincerely apologize for the wrong informtaion given. It was meant to be cushion case + refill so it's just 1 Art cushion without extra refill. Very sorry for the inconvenience caused again. Thank you for your kind understanding and we are glad that you like the Art cushioon. We've tried very hard to make it high quality and we are sure that the quality of Art cushion is much better than others. There will be Double size cushion and powder pact comming soon. It has larger mirror and puff which is good to use! Please visit our shop again soon. Thank you very much.
Q-trading by shop 2017-04-28
hi, is the cushion come with one additional refill? thanks
Dear. CustomerThank you for your interest. It does not come with additional refill. More questions, feel free to cotnact us.Regards,Q-trading
There isn’t any posted question about item.