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【Jun 26th】2017 Multi Colors and Styles!! New Summer Lady Dress/Skirts/Pants/Blouse


Notice

Subject Register Date
Possible Cancellation Of Order Seller 2016-11-16
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
475 (Based on 703 reviews)
Customer Satisfaction Score
82%
  • Product 70%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%

Customer Review (703)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 22, 2017 fio*******
Highly Recommend Jun 22, 2017 may*******
Not Recommend Jun 21, 2017 dia*******
netural Jun 18, 2017 ang*******
Highly Recommend Jun 17, 2017 chu*******
Recommend Jun 16, 2017 lyn*******
Not Recommend Jun 14, 2017 jen*******
Recommend Jun 12, 2017 fra*******
netural Jun 10, 2017 nin*******
Recommend Jun 08, 2017 yja*******

Seller Information

D&P

  • Address : Guangdong Province Guangzhou Tianhe NO200 BULIDING A,HAOJINGHUAYUAN
Item Q&A(66)
No. Question & Answer Member Date Status
NOTICE Possible Cancellation Of Order Seller
26945722 Wrong Item Sent lyn******* 2017-05-22 Answered
HI, regarding my order placed on May 11, order nos 215538668---215538671, I have just received the package today, but the wrong item has been sent for order no 215538670. (see photo) I received 2 pieces of the same dress Group:PMD / Item:O10(+S$7) SIZE(fill in):5XL / COLOR(fill in):blue , but I did not get the dress for Group:PMC / Item:O13(+S$7.50) SIZE(fill in):5XL / COLOR(fill in):black.
Please advise what can be done---will you resend or refund? Thanks.
 
[Re] Wrong Item Sent
I AM SORRY WE REFUND U ,PLS CHECK
26877045 CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW ivy******* 2017-05-16 Answered
I AM SORRY ANYWAY, I KNOW IT IS OUR FAULT. PLS UNDERSTANDING US, AS WE ARE NOT IN SG, WE CAN NOT CONNECT WITH LOCAL QXPRESS, WE WILL PAY FOR THE POSTAGE TO THEM, JUST ASK THEM TO SEND BACK, YOU JUST NEES APPLY FOR RETURN, THEN FILL IN THE "QXPRESS", THEY WILL GO TO U TO GET THE GOODS, TKS


Hi Seller,
I have called Qxpress, they advise that the Seller need to buy a Sea Voucher from Q0010 for the arrangement.

After buy & attached forward it to me & I will let them know the Voucher number & details.
So that, they will contact me & pick up the item.

Hope you understand what I'm saying & please buy the Voucher & attach it forward to me.

Thanks.

Ivy Loh
 
[Re] CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW
I AM SORRY, WE NEVER BUY THE Sea Voucher, THEY JUST CUT THE MONEY FROM OUR QOO10 ACCOUNT, TKS OR YOU CAN SEND BACK TO US BY POST, TKS
26873893 CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW ivy******* 2017-05-16 Answered
I AM SORRY ANYWAY, I KNOW IT IS OUR FAULT. PLS UNDERSTANDING US, AS WE ARE NOT IN SG, WE CAN NOT CONNECT WITH LOCAL QXPRESS, WE WILL PAY FOR THE POSTAGE TO THEM, JUST ASK THEM TO SEND BACK, YOU JUST NEES APPLY FOR RETURN, THEN FILL IN THE "QXPRESS", THEY WILL GO TO U TO GET THE GOODS, TKS


Hi Seller,
I have searched in Q0010 web, but I have tried & it's not allow me to apply RETURN. Cause it's been delivered over 7 days.

Please advise.

Ivy Loh
 
[Re] CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW
I AM SORRY, IF IT NOT SEND BY QXPRESS, HOW ABOUT SEND BACK TO US BY POST. PLS SEND IT BACK TO US POST AS IT IS CHEAP,WE WILL DEAL WITH IT ACCORDING TO U NOTE, PLS REMEBER TO TAKE NOTE, DO NOT FORGET,TKS

take a not of following information
order no.+item no.+ reason(like exchange or refund)

ADD:ROOM 256,Haojingshanmao,Tianhe district,Guangzhou, Guangdong, China,510000
TEL:13927493282
TO: YI ZHICHENG
26873479 CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW ivy******* 2017-05-16 Answered
Re] Inquiry from Loo****
i am sorry for reply u late, how about exchange to u? pls apply for exchange, and the return express choose "QXPRESS", then the courier will pick the parcel and return to us. if u apply for exchange, pls tell me. tks


Hi Seller,
Above is your suggestion to customer, why don't you suggest me can do this way & not ask me to send it back directly to you for exchange, caused me to pay very HIGH EXPENSIVE courier charges.

And again now make me trouble again to arrange Return the item. Very disappointed.


Ivy Loh
 
[Re] CANCEL/REFUND : EXCHANGE ITEM (HC011) - TNT HAWB : GD377158547WW
HI, WE WILL BEAR S$3.9 TO U FOR SENDING BACK TO US, WE WILL REFUND TO U WHEN WE RECEIVE YOUR PARCEL BY REFUNDING FROM QOO10, TKS
26776111 【Exchange request approval】Your Exchange request has been approved sia******* 2017-05-08 Answered
hi
can i check on 24/02/2017 i exchange item until now nobody reply.i also cant check i exchange list . your q0010 all delete prevoius my order record. This time the order made me very disappointed.cause waiting long time and send wrong item.
i order no. 1) 201442997 order date : 08/01/2017
2) 201442996 order date : 08/01/2017
3) 201442992 order date : 08/01/2017
 
[Re] 【Exchange request approval】Your Exchange request has been approved
hi, as it is long time, some item no stock, can u tell which item you want to exchange? we help u change it, tks, if the old item no stock, you can choose the new item, only the total amount is the same, that's it, tks
 
[Re] 【Exchange request approval】Your Exchange request has been approved
gg-004
 
[Re] 【Exchange request approval】Your Exchange request has been approved
big picture and outside picture diffrent
 
[Re] 【Exchange request approval】Your Exchange request has been approved
HI, THIS IS THE GG-004, YOU CAN CHECK, IF THIS ITEM RIGHT, WE SEND TO U, TKS
 
[Re] 【Exchange request approval】Your Exchange request has been approved
ok.then i need to change below item. thanks
1) HF-007 (XL Size) color : Gray
2) GG-004 (3XL Size) Color : pink
3) GY-016 (2XL Size) color : White.
 
[Re] 【Exchange request approval】Your Exchange request has been approved
ok, i see, i will send to u tomorrow, tks
 
[Re] 【Exchange request approval】Your Exchange request has been approved
Hi,
when to delivery to me.
 
[Re] 【Exchange request approval】Your Exchange request has been approved
i check with the wearhouse, then tell u the track no. tks
26721147 item was not cancelled joj******* 2017-05-03 Answered
Hi Seller,

I did not cancel my order but i received an email dated 28 Apr stating that my order has been successfully cancelled.
Please check and reorder my item PMB 015 size:2XL white.

thanks
jolene
 
[Re] item was not cancelled
HI, AS THE PMB-015 NO STOCK, THE WEARHOUSE REFUND TO U.
26672446 Inquiry from Loo**** Loo******* 2017-04-30 Answered
Hi I wrote to mention about my order 213388977. I order PMB 020 594 but received 592 instead. I've been writing for a week but no reply. Please do follow
 
[Re] Inquiry from Loo****
i am sorry for reply u late, how about exchange to u? pls apply for exchange, and the return express choose "QXPRESS",then the courier will pick the parcel and return to us. if u apply for exchange, pls tell me. tks
 
[Re] Inquiry from Loo****
Hello! Yes I would like an exchange. How to do this?
 
[Re] Inquiry from Loo****
YOU APPLY FOR RETURN, THEN FILL IN QXPRESS TO SENDING BACK, THAT'S IT.
 
[Re] Inquiry from Loo****
Sorry I'm not sure how to apply for return?? And fill in qxexpress - how or where to do this?

Another email, you told me to mail it back to you. Is that easier?
 
[Re] Inquiry from Loo****
HI, JUST APPLY YOU ORDER FOR RETURN, THEN THE LOCAL QXPRESS WILL CONNECT WITH U TO GET THE PARCEL BACK, TKS
26572964 Cart 109969494 mba******* 2017-04-21 Answered
Hi, may I know when can I receive my items? Thanks
 
[Re] Cart 109969494
you will get your goods next week, tks
 
[Re] Cart 109969494
TQ
 
[Re] Cart 109969494
ok
 
[Re] Cart 109969494
may I check is this 213368978 no stock? I did not ask for a refund!!?
 
[Re] Cart 109969494
hi, i chek with wearhouse, they said no stock so they refund to u.

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