|20848420 ||Defect item ||shu******* ||2016-01-28 ||Answered|
| ||Hi... pls reply to my msg..... |
[Re] Defect item
Really sorry for the long wait of reply. Because we are busy to process the rest orders. You dress so beautiful! O(∩_∩)O~ Please let us know which part not feel good. We will help you then.
猴年快乐！ Happy Monkey Year!!
|14394820 ||For return ||nan******* ||2014-08-29 ||Answered|
| ||The tracing no. is CNSG446424. |
About the shipping fee?
for Singapore to your company, I will contact my local express.
From your company to Singapore, I need to buy 15 Qxpress. Xo 15 sgd?
[Re] For return
Yes. And the same time we will send your item after we checking with no problem.
|14388220 ||related with last answer ||nan******* ||2014-08-29 ||Answered|
| ||Hi Seller, |
The picture should be posted here right? Posted here. after that, what should I do?
[Re] related with last answer
You need to give us your tracking number of returning goods within two days. While,you need to bear the shipping fee(The freight back and forth). About the freight from Singapore to our company,you can contact with your local express. About the freight from our company to Singapore,you need to order 15 Qxpress from the followed URL（http://list.qoo10.sg/item/CHANGE-THE-SIZE-FOR-POSTAGE-QXPRESS/416510314?sellerview=on）
Do you agree with our return policy?
|14374081 ||Item is satisfied ||nan******* ||2014-08-27 ||Answered|
| ||Hi Seller, got the item with the good condition. Love the dress. But the size is smaller than expected. May I request to change a bigger size? Now, my item is M size, want to change L size. How can I do? It is my fault not to look the length of dresses. If can change, really appreciate it. |
[Re] Item is satisfied
You need to take a photo of the item which you received and send to us. By the way, you need show us the tag in the picture.
|14248158 ||length of dress ||sag******* ||2014-08-16 ||Answered|
| ||what is the length of size S & size M? |
[Re] length of dress
Size S＆M are the same length．Length of dress is about 82cm.(Counting from the shoulder)
|13824910 ||Enquiry ||jes******* ||2014-07-09 ||Answered|
| ||Hi may I know are there plus size for all the design your company post, thanks |
Sorry,our shop has no custom made.The size of our items are changeless.