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Maxi dress/Long dress/Casual dress/New update style/Wedding revolutionFashion Lady Long Maxi Dress/Party Dress/Wedding Gown/Wedding Dress

Customer who recommended this item
2 (Based on 2 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Place of origin
overseas Condition New Product
Shipping From From Overseas (China)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Seller Information


  • Address : 629 HOUGANG AVENUE 8 20-2366
Item Q&A(3)
No. Question & Answer Member Date Status
13555731 exchange for smaller size tin******* 2014-06-14 Answered
Hi, I receive my gown already, thank u.

Size L is too big for me, bigger then what is stated on the size chart. Can I exchange for size M please?

I have no problem going down to ur shop or warehouse for the exchange. Really need and hope that can exchange as most shops have rejected me for alteration. I hoped that you can agree to my request.

Thank u
[Re] exchange for smaller size
Our shop is not in Singapore.You can change. Detailed customer service email sent redemption. Message content including your order number and your needs.Our manager will reply to you on Monday.Because these days is a rest day.
Email address:kim_heehong@naver.com
Thank you
[Re] exchange for smaller size
Hi Seller,

Are you able to assist on the exchange? My worries is that the returned goods to china may be forgotten and they wouldnt shipped the exchange piece to me as I have already made payment to qoo10.

Qoo10 sg hotline refer me to the seller, they mentioned that it will be between the seller, factory and the buyer. Can you please help me with the exchange?

I don't mind doing a one- to -one exchange.

Thank you
[Re] exchange for smaller size
Do you mean if you return to us, but we might forget refund to you?
[Re] exchange for smaller size

I have measure the size. Please see my attachment.

It is different from the size chart provided on the web.

Can you assist on the exchange at no extra cost?
[Re] exchange for smaller size
Your waist measurement position is incorrect. See our attachment, measuring the position of the red arrow.
If you feel that a large waistline, you can adjust the waist size with a string.If you still decide to change it, please re-order as soon as possible one, because your request is received before the end of the month.
This is not a quality problem, so we do not bear the shipping fee. We have read your E-mail ,and has replied to you.When we receive your returned wedding dress, we will refund to you.
[Re] exchange for smaller size

When i wear it, that is the waist size plus the back was already tighten till cannot tighten anymore le. the bust size is also bigger than the size chart. The quality is quite good but is the size not accurate. if accurate, will buy more of other design. I just hoping for an exchange, wouldnt refund.

Can you help me please?
[Re] exchange for smaller size
Our size is the actual measurement, there is no problem. If you just want to change the size, you do not want to re-order. It is also possible, but you still need to return the wedding, after we receive the dress, we will re-send you a new wedding dress.
If this treatment, then you should not get a new dress before the end of the month.
You need to bear the return shipping fee and re-send shipping fee.
[Re] exchange for smaller size
Hi seller,

The picture u had provided is above waist line.. the actual waist line is bigger in fact is 90 cm instead of 73 cm. I would suggest if u could purchase one and measure it. Nonetheless, I do hope u could amend the size cart so that the same issue wouldn't arise with other buyer. I do recommend ur product, it's nice n design is in accordance to the photo. Thank u for ur time on the clarification.
[Re] exchange for smaller size
Firstly, thank you for your advice and support to our store. We will also continue to improve our services.Secondly, about the size of the problem, we are all personally measured ,data are more accurate. Of course, now there is this problem, we will be measured again , if indeed there is an error, we will promptly change the size table.
Thanks again for your continued support!
Have a good day to you~
13455955 custom make tin******* 2014-06-05 Answered

For the custom make, how do i provide sizing to you?

[Re] custom make
Sorry.We do not offer customized. You can choose the size based on our size table.
13020809 Can i pay extra for urgent courier cas******* 2014-04-28 Answered
i need the dress to be delivered latest wed afternoon.

Can this be done?

[Re] Can i pay extra for urgent courier
Dear,sorry.It can not arrived.

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