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Manufacturer/
Place of origin
overseas Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 2 (66%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(3)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2014-10-16 kar*******
not recommendneturalrecommendHighly recommend 2014-05-31 smi*******
not recommendneturalrecommendHighly recommend 2014-05-18 gly*******
Item Q&A(8)
No. Question & Answer Member Date Status
14910717 Refund of shipping kar******* 2014-10-13 Answered
I cannot do the refund because its already over seven days. I'm going crazy on this matter.
 
[Re] Refund of shipping
Dear
Can you give us your personal account. Be easy.
Thank you.
14879527 Refund of shipping kar******* 2014-10-10 Answered
You all made the mistake and made me so troublesome. I even wasted $2.50 for the envelope and my transportion fees and time and yet you don't even want to refund me the full postage.
 
[Re] Refund of shipping
Dear
We are very sorry about this, we will give back the full shipping fee to you ($22.1). Please forgive us.
Please leave your personal account. We will refund ASAP.
We are very sorry for the inconvenience.
 
[Re] Refund of shipping
I don't think it's safe to give you my personal account over here. Can you please refund to qoo10 and qoo10 refund back to the account.
 
[Re] Refund of shipping
Dear Customer.
I‘m sorry. As national holidays, reply to you late. Please forgive me.
OK you can apply for refund and we will give you money back.
Thank you.
14865594 Refund of shipping kar******* 2014-10-09 Answered
As requested, I hereby attach the shipping receipts of $22.10 for your necessary action. Thank you
 
[Re] Refund of shipping
Dear
We will return your shipping fee $12. We beg your pardon. Can you agree with our suggestion. We promise not make the mistakes like this again. And the right one has been sent out to you. It may reach soon.
Thank you.
14687994 Send wrong colour kar******* 2014-09-24 Answered
Hi seller

Thanks for your prompt reply. Where should I send back the gown. Is it the address on the package I received.
(200070)Shanghai Shanghai ZhabeiRM1522
NO108 CREATIVE BLOCK NO.11 YUJING
GANG ROAD, SHANGHAI, CHINA

And who is responsible for the shipping fee
 
[Re] Send wrong colour
Dear
Yes, the adress is that.
You should send it back with SG post and keep your freight receipt. When we receive the return one and check with no problem. Then we will send the right one(beige) to you and return part of your shipping fee.
Thank you.
14685999 wrong colour kar******* 2014-09-24 Answered
Hi seller,

Please refer to the attached photo.

Cart no: 90116916
 
[Re] wrong colour
Dear
We have checked your picture. You can send back the wrong one to us and after we checked with no problem, then we will send a new one to you. But you must keep the dress tag intact.
Thank you.
14685803 Send wrong colour kar******* 2014-09-24 Answered
Hi seller,

Please refer to the attached photo.

Cart no: 90116916
 
[Re] Send wrong colour
Dear
We have checked your picture. You can send back the wrong one to us and after we checked with no problem, then we will send a new one to you(Beige). But you must keep the dress tag intact.
Thank you.
14679092 Send wrong colour!!!!!! kar******* 2014-09-23 Answered
Hi seller,

I bought the gown from you on 17/09/14. It should be beige colour as shown in the picture.
However, I received a red colour gown instead.
Please advise if you are able to ship me a beige colour one and I will return the red colour gown to you. If not, please refund me.

Hope to receive your reply soon.

Thank you.

Cart no: 90116916
 
[Re] Send wrong colour!!!!!!
Dear
You need to take a photo of the item which received and send to us.
Thank you.
13696778 Size of Gown cla******* 2014-06-27 Answered
Hi. I would really really love to purchase this dress for my mother.

If I purchase XL, will it fit her given the loose material?

Bust size : 102
Waist size: 94
Hips : 102

Hoping for your immediate response.

Thanks.
 
[Re] Size of Gown
Dear
The dress may not fit the figure of your mother. While the material and the size are not changed at random by us.


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