||Return & Exchange
|26619598 ||Inquiry from jes**** ||jes******* ||2017-04-25 ||Answered|
|26588252 ||Inquiry for the item from eik**** ||eik******* ||2017-04-23 ||Answered|
| ||Any restocking on Queen VI Gold? |
[Re] Inquiry for the item from eik****
We don't have restock plan.
|26576777 ||Restock ||tri******* ||2017-04-21 ||Answered|
| ||Hi any restock for item 40? |
sorry. out of stock item 40.
|26560622 ||Item 24 size ||vic******* ||2017-04-20 ||Answered|
| ||Dear seller |
I wear us 7, for for item 24, i should get size us7 or ?
[Re] Item 24 size
If you usually wear US 7, you should choose US 7.
|26550617 ||ordered on 15 April. When will it be shipped? ||han******* ||2017-04-19 ||Answered|
| ||Cart no: 109930177. Seduction- Black, size 5 |
Hi, I ordered on 15 April. May I know the status of my order?
Has my order been shipped ?
When can I expect to receive the shoes?
[Re] ordered on 15 April. When will it be shipped?
Hello. Sorry to inform you that your order is currently out of stock. If you want the replacement that is the same value as you ordered, we can ship it instead. Or,you can just cancel your order as follow: go to My Qoo10> shopping list> cancel/refund>select "apply for cancel/refund" Sorry for your inconvenience caused.
|26492751 ||Inquiry related cancel and refund from san**** ||san******* ||2017-04-15 ||Answered|
|26485037 ||Inquiry for the item from jan**** ||jan******* ||2017-04-14 ||Answered|
| ||I measure 24cm.should I take size 39.i have broad feet |
[Re] Inquiry for the item from jan****
It depends on model. I think US 8.5 or 9 is better than smaller size.
|26443734 ||Inquiry from luv**** ||luv******* ||2017-04-11 ||Answered|
| ||Hope to see more new stock of Melissa shoes to come in US size 9.Thanks a million! |
[Re] Inquiry from luv****
We will try to update new product.