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Soft Jelly / Bumper Case★iPhone 7/Plus/6/6S/Galaxy S8/Plus/Galaxy J7 Prime/A5/2017/S7/Edge/S6/Note5


Customer who recommended this item
267 (Based on 301 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
*Return / return cost Seller 2016-12-27
*Delivery Info Seller 2016-12-13
*Singpost normal mail Seller 2016-12-13
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Mercury Clear Jelly Case★Galaxy S7/Edge/S6/S5/S4/Note 5/Note 4/Note 3/Note 2/iPhone 5/5S/SE/6/6S/Plus/LG G5 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (92)

Customer Photo Review board
Sep 04, 2017
jks*******

Highly Recommend iPhone case

Received item good & fast . Tks seller

Item:15) GLITTER CHROME LINE JELLY | Model:iPhone 5S|SE | Color:Gold(+S$4.51) | Screen Protector:None | Tempered Glass:None | Accessory:None

+ Add this option
Aug 11, 2017
Edd*******

Recommend Samsung J7 Primer Jelly Case

Items received in good condition. Value for money. Will buy again

Item:01) MERCURY CLEAR JELLY | Model:Galaxy J7 Prime (SM-G610) | Color:Clear(+S$1.11) | Screen Protector:None | Tempered Glass:None | Accessory:None

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Aug 05, 2017 1
kch*******

Highly Recommend Received

As advertised...happy with product.

Item:01) MERCURY CLEAR JELLY | Model:iPhone 7 Plus | Color:Clear(+S$1.11) | Screen Protector:None | Tempered Glass:None | Accessory:None

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Aug 03, 2017
see*******

netural Product ok. Delivery took sometime.

Took around 9 days to reach. I won's say the product is fantastic but overall ok and worth the $. Got a bit defect on the cover, not obvious so it's ok.

Item:20) CHROME 3in1 BUMPER | Model:iPhone 6|6S Plus | Color:Black (Gold)(+S$3.91) | Screen Protector:None | Tempered Glass:Tempered Glass | iPhone 6|6S Plus(+S$4.90) | Accessory:None

+ Add this option
Aug 01, 2017
jan*******

Customer Review (301)

Customer Review board
Rating Feedback Date Written by
netural Sep 16, 2017 jan*******
Highly Recommend Sep 06, 2017 elf*******
Recommend Sep 04, 2017 jks*******
Highly Recommend Aug 17, 2017 ngq*******
Highly Recommend Aug 16, 2017 csc*******
Highly Recommend Aug 14, 2017 cyi*******
Highly Recommend Aug 11, 2017 Edd*******
netural Aug 11, 2017 teo*******
Recommend Aug 05, 2017 kch*******
Highly Recommend Aug 03, 2017 see*******

Item Q&A(17)

Status
Question & Answer
Date
Member
Notice
Seller

Thank you for your order.
When the goods are returned for customer reasons
A return charge of $ 3 will be charged.
If you make a separate payment, it will be processed after approval.
The return period can be made within 7 days after receipt,
Please understand that it will not be possible if the period has passed.
In addition, only unused products can be returned.

★How to return★
1. Please contact us for returning items.
2. [493588395] Pay $ 3 with this product code (Be sure to pay by the same name)
3. Confirm payment, collect the goods and process the approval

Notice
Seller

★Delivery Info★
Singpost normal mail: 3 ~ 10 working days (Takes slightly longer time during peak periods - X'mas / CNY / etc ...)
Qxpress: 2 to 5 working days

*There is a risk of loss of normal mail, We recommend purchasing with Qxpress.

Notice
Seller

★Singpost normal mail★
* Please note that a minimum of 1 working day is required for order processing.
* Package will be mailed via Singpost Normal Mail Service straight to mailbox.
* Estimated time of arrival of package is 3-15 working days after processing. (It can take a long time.)
* Takes slightly longer time during peak periods - X'mas / CNY / etc ...
* It may be returned on your absence, Please check the post office.
* When the number of products purchased is large, Qxpress is recommended.

Answered
2017-09-19
rym*******
User

Hi can I get a status update on order 227928939? Ordered on 5 Sept. Have not received as of 18 Sept.

User

There seems to be a problem with the delivery. I'm really sorry. I'll give you a refund.

Answered
2017-08-17
tsj*******
User

My cart number is 112479400. I ordered a total of 6 items and came only 1 items. Where is the rest? Please refund me the rest of the 5 items. I have enough of waiting for your answer.

User

We seem to have made a mistake. May I have a refund?

Answered
2017-08-15
oon*******
User

order 112423036. i ordered on 7/8. till today i have not received. is already more than 1 week.
when did you mail out??

User

Hi customers.
Your order has been canceled. Please check.

User

so disappointed after 1 over weeks only when i enquire then u went ahead and cancel order. 2 days later then reply email.

User

The system says the delivery is complete. Please confirm.

Answered
2017-08-07
oon*******
User

hi, my mobile is galaxy J7 prime SM G610F/DS model
can i use the option J7 prime G610??

User

hi customer.
J7 prime is the same as G610.

Answered
2017-07-14
hap*******
User

Hi

You have sent the wrong item (S7 protective film instead of S8) and said you will resend me twice. Till today, i am still waiting for your item to arrive. The 2nd time that you say you will resend is on 30 June. May I know whats going on? My purchase was via q express delivery. So definitely you hv my address right. But when it comes to resending the correct item, you kept saying you sent, but i simply do not believe it can get lost in mail twice. Too much of a coincidence.

User


I'm really sorry. During this period we had a problem with our retransmission system. So I am giving a refund to customers who come in for inquiries. I'm so sorry I took your time. Existing retransmission data have disappeared. I'll help you with the refund. I'm really sorry again.

Answered
2017-06-27
yew*******
User

I purchase more than 3pc of casing, can I choose my own ring color? Do I just indicate in the memo?

User

Smart ring colors are sent randomly. I'm really sorry.

Answered
2017-06-17
nur*******
User

Hi I ordered on 15 May and i checked the shipping information from then until now and it states that it is still in dispatch centre. can i know when this will be shipped please as it has been more than a month.

User


Your order information is not available. So I can not confirm. Did you buy something with this ID?

User

Hi this is my order number: 215694878 and this is the Tracking no. SGP105712961. Please help me track this item please, its been more than a month :(

User

Have not you arrived yet?

User

no have not received. please help me check the item and resend. if not can refund please.

User


We need your purchase information to help with the refund or to track. You will be able to log in with the ID of the item you bought, or send us a photo of the item you purchased.
?

User

Hi these are the information
Group Buy Mercury Clear Jelly Case★New Galaxy S8/Plus/LG G6/Galaxy J7 Prime/A3/A5/2017/Galaxy S7/Edge/S6/Note5
Item:03) MERCURY RING2 JELLY / Model:Galaxy A7 (2017) / Color:Gold(+S$3.91)
Screen Protector:None / Tempered Glass:None / Accessory:Smart Ring Holder / Gold(+S$3.90)

User


I do not have your purchase information. Did you purchase with this ID?

User

Yes. This userID.

User


Time is too long
The purchase information seems to have disappeared.

User

Okay so what do you propose? Because i have already paid for an item that was not shipped or delivered to me for more than a month.

User


We need to have transaction information to help refund or exchange.

User

I have provided you with every information that i have on my end. Are you telling me it is okay for me to pay $20 for an item that was never delivered to me? I have waited for more than a month is there anything at all that you can do?

User


You have to ask questions on the mountain page. We want to help but have no way. If so, can you request a refund directly to the qoo10 customer center?

User

Thank you for trying. I understand it is hard for you also. I will try to ask for a refund. If the customer centre contact you, please let them know also.

User


All right. Please ask for help at qoo10 customer center.

Answered
2017-05-16
lce*******
User

hi. i order a samsung A7. JELLY COVER.,however i can use as the cover is too small., can i exchange another type. thank you.

User


Let me know your exact cell phone model name.

User

i not sure of the phone Model. i only know is A7. I attach the picture for your view. thank you

User


A7 has the 2016 and 2017 versions. I think you made the wrong purchase.

Address
CJ KOREA EXPRESS BUILDING 20 TOH GUAN ROAD #04-01, SINGAPORE 608839
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