JessCloset
JessCloset Join Fellow
Brand Qstore
21,666 Fellows
POWER MINISHOP RATE 90%
10.90

Mini cardigan with pocket - Round neck design -1316

  • Retail Price
    $39.90
    Q-Price
    $10.90
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colour
    • Green
    • Orange
    • Pink
    • Sky Blue
    • Yellow

  • Add to Cart [Buy] Wish List

Customer who recommended this item
112 (Based on 122 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (122)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 02, 2017 jan*******
Highly Recommend Jan 16, 2017 joe*******
Recommend May 27, 2016 chi*******
Recommend Feb 23, 2016 san*******
Highly Recommend Jan 29, 2016 eyl*******
Highly Recommend Jan 05, 2016 ser*******
netural Dec 09, 2015 oh.*******
Highly Recommend Nov 19, 2015 i_l*******
Recommend Nov 16, 2015 iju*******
Highly Recommend Nov 10, 2015 daw*******

Item Q&A(9)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2016-09-18
san*******
User

Do you have orange colour?

User

Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

Answered
2015-11-04
lum*******
User

Hi, i saw some review with photo shows that yellow cardigan is light yellow. May i know the actual color is light yellow or the yellow same as your webpage?

User

Hi,
Thanks for your enquiry. The one we have is light yellow. Our supplier send us wrong shades.
Regards JessCloset

User

thanks!

User

You're welcome

Answered
2015-07-05
j.c*******
User

Hi, do you have stock in white? Thanks

User

Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey

Answered
2015-06-15
cha*******
User

Hi, do you have stocks for Black and White??

User

Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey

Answered
2014-09-19
den*******
User

Any more seagreen?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.


Hi
Thanks for your query. There're only a few pieces left for this colour. Regards, JessCloset

Answered
2014-07-13
csa*******
User

Hi. Noted you have a few pieces left. Do I click on Green and leave a message for you to send m Sea Green? Because your current status for sea green is sold out and cannot click. Could you let me know today how to order because I am ordering other items from you and wanted to purchase all together today. Hope to hear from you asap. Thanks.

User

Hi
We've fixed the inventory system and you can go ahead and place your order. Apologies for any inconvenience caused. Regards, JessCloset

User

Thank you. Saw this under pix review. Nice colour. Is this sea green or green? Looks green to me but it stated sea green so would like to confirm because sometimes the actual looks slightly different in colour. Thanks.

User

Hi
It's a little hard to tell from customers' pictures but we think that's green. Sea green is more bluish in colour. Regards, JessCloset

Answered
2014-07-12
csa*******
User

Hi, do you have stock for sea green? Thanks.

User

Hi
Yes, but there're very few pieces left. Regards, JessCloset

User

Thanks but under option it is sold out so can't select. How could i order this?

User

Hi
We've fixed that now so you can go ahead and place your order. Thanks, JessCloset

Answered
2014-03-15
xia*******
User

Hi I received the black cardigan on tues but there was a hole near the collar. Please let me know if I can do an
exchange. Thanks.

User

Hi
Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.
Thanks,
Joey

Address
BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
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