JessCloset
JessCloset Join Fellow
Brand Qstore
18,358 Fellows
20%
POWER MINISHOP RATE 90%
10.90

Mini cardigan with pocket - Round neck design -1316

  • Retail Price
    $39.90
    Q-Price
    $10.90
  • Plus Reward
    Max. 1 Qstamp Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colour
    • Green
    • Orange
    • Pink
    • Sky Blue
    • Yellow

  • Add to Cart [Buy] Wish List
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
112 (Based on 122 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Customer Review (122)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 02, 2017 jan*******
Highly Recommend Jan 16, 2017 joe*******
Recommend May 27, 2016 chi*******
Recommend Feb 23, 2016 san*******
Highly Recommend Jan 29, 2016 eyl*******
Highly Recommend Jan 05, 2016 ser*******
netural Dec 09, 2015 oh.*******
Highly Recommend Nov 19, 2015 i_l*******
Recommend Nov 16, 2015 iju*******
Highly Recommend Nov 10, 2015 daw*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(9)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

23881917 Colour san******* 2016-09-18 Answered
Do you have orange colour?
 
[Re] Colour
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
19726935 Yellow lum******* 2015-11-04 Answered
Hi, i saw some review with photo shows that yellow cardigan is light yellow. May i know the actual color is light yellow or the yellow same as your webpage?
 
[Re] Yellow
Hi,
Thanks for your enquiry. The one we have is light yellow. Our supplier send us wrong shades.
Regards JessCloset
 
[Re] Yellow
thanks!
 
[Re] Yellow
You're welcome
18181845 white j.c******* 2015-07-05 Answered
Hi, do you have stock in white? Thanks
 
[Re] white
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
17943506 Enquiry cha******* 2015-06-15 Answered
Hi, do you have stocks for Black and White??
 
[Re] Enquiry
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
14635246 Any more seagreen? den******* 2014-09-19 Answered
Any more seagreen?
 
[Re] Any more seagreen?
Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.


Hi
Thanks for your query. There're only a few pieces left for this colour. Regards, JessCloset
13871796 how to order sea green csa******* 2014-07-13 Answered
Hi. Noted you have a few pieces left. Do I click on Green and leave a message for you to send m Sea Green? Because your current status for sea green is sold out and cannot click. Could you let me know today how to order because I am ordering other items from you and wanted to purchase all together today. Hope to hear from you asap. Thanks.
 
[Re] how to order sea green
Hi
We've fixed the inventory system and you can go ahead and place your order. Apologies for any inconvenience caused. Regards, JessCloset
 
[Re] how to order sea green
Thank you. Saw this under pix review. Nice colour. Is this sea green or green? Looks green to me but it stated sea green so would like to confirm because sometimes the actual looks slightly different in colour. Thanks.
 
[Re] how to order sea green
Hi
It's a little hard to tell from customers' pictures but we think that's green. Sea green is more bluish in colour. Regards, JessCloset
13866357 sea green csa******* 2014-07-12 Answered
Hi, do you have stock for sea green? Thanks.
 
[Re] sea green
Hi
Yes, but there're very few pieces left. Regards, JessCloset
 
[Re] sea green
Thanks but under option it is sold out so can't select. How could i order this?
 
[Re] sea green
Hi
We've fixed that now so you can go ahead and place your order. Thanks, JessCloset
12531426 Exchange of damaged good xia******* 2014-03-15 Answered
Hi I received the black cardigan on tues but there was a hole near the collar. Please let me know if I can do an
exchange. Thanks.
 
[Re] Exchange of damaged good
Hi
Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.
Thanks,
Joey