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★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes

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Customer who recommended this item
982 (Based on 999 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Q: I have not received my items ? Seller 2015-04-23
Q: How can I exchange an item ? Seller 2015-04-23
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Taiwan Handmade Eyelashes, False Eyelashes, Makeup, False Eyelash Glue by Makeup Artists. Double Eyelid Tape (Lace), Fake Eyelash, top eyelashes, bottom eyelashes, Double Eyelid Tape/Eye Lid Stickers
BOOKMARK 1 2 3 4 5 6 7

Photo Review (166)

Customer Photo Review board
Aug 27, 2017
qss*******
Aug 09, 2017
shu*******
Jul 22, 2017
Joe*******
Jul 15, 2017
ai_*******
Jun 21, 2017
lee*******

Customer Review (999)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 28, 2017 lis*******
Highly Recommend Sep 19, 2017 hwe*******
Highly Recommend Sep 09, 2017 sid*******
Highly Recommend Sep 08, 2017 san*******
Highly Recommend Sep 08, 2017 has*******
Highly Recommend Sep 04, 2017 Yap*******
Recommend Aug 27, 2017 qss*******
Highly Recommend Aug 15, 2017 eve*******
Highly Recommend Aug 09, 2017 shu*******
Recommend Jul 31, 2017 jea*******

Item Q&A(25)

Status
Question & Answer
Date
Member
Notice
Seller

A: Dear buyer, usually, Qxpress will take 2~3 working day for the delivery.

Singpost will take 3~5 working days for small packet delivery, but sometimes there may slightly delays, NO tracking for normal mail, for bulky parcel which not able to fit into your mail box, postman will leave your parcel at your nearest post office with or without notice,please bring IC to check for bulky parcel at your post office counter.


Pls kindly wait for another few more days, and check your letter box sometimes if you selected Singpost normal mail. you may Qpost us or email us at "mixshop.sg@gmail.com" with your Order or Cart number, if you still could not received your order after 1 week of your payment.


Pls kindly understand, for a better communication and faster process, Pls make a "inquiry to sell" or email us before file a refund/cancel/non-receipt claims on the system. Thank u.

Notice
Seller

A: Dear buyer, you are welcome to visit our outlet for exchange at Nex mall (#04-53, Serangoon MRT), Square 2 Mall (#03-46, Novena MRT), or KB-1 (#05-02, 1 Kaki Bukit Ave 3,) if you happen to be around to avoid the high shipping cost and long waiting time. Pls confirm with us before visiting with us, So, we can prepare for your exchange in advance.

However, you may send back the wrong item to us at "#05-02, KB-1, 1 Kaki Bukit Ave 3, S416087" if you are not free for walking in, Pls attach a short memo with your order number for exchange.

For a hygiene reason, Pls note that the return item must be a original packing without trying.

Thank you

Answered
2017-09-10
lib*******
User

What's the diff between 217, Tw017 and 317? They look about the same

User

hi, there are similar but samll difference, 217 is natural look design, tw017 thicker a bit, and 317 thicker a bit, and crossed also. thank you

Answered
2017-01-10
ser*******
User

Hi when will you restock the white glue?

User

Dear buyer, we will restock after CNY. Thank you.

Answered
2016-12-30
lau*******
User

Hi,

The double eyelid tape in big grid is not 144 pieces as stated in your page. I received 1 packet only 72 pieces. Shortage of another 72 pieces.

Item quantity is not true to buyer as of your store page.

Kindly assist and thanks.

User

hi, dear buyer, is 72 pair = 144 pieces, one pair is 2 pieces, pls kindly check. thank you

Answered
2016-11-27
Rta*******
User

Cart number 105226557

User

so sorry for the delay, I arrange resend today, thank you

Answered
2016-11-26
Rta*******
User

Hi.. I've been waiting for my eyelash to arrive for more than 3 months already..

User

hi, dear buyer, sorry for the delay, may I have your order number to check, thks

User

View 2 attachments

User

so sorry for the delay, I arrange resend today, thank you

Answered
2016-10-21
hui*******
User

Hi seller,

I have ordered 2 boxes of lashes almost a month ago and have not received it till today. Previously when i ordered from you, same thing happened as well, the item came late that you almost had to resend it. Please advise :(
Order no. 188735082

User

hi, dear buyer, we are sorry for the delay, in this case, I will process your order as a lost mail and arrange a replacement for u as goodwill today. thks

Answered
2016-09-30
c.x*******
User

Hi, my order was scheduled to be sent on 28sep but it hasn't been send out yet. May I know when will i receive it?

User

hi, dear buyer, we checked Qxpress collected your parcel on 30 Sep, and today they are going to delivery to you. thank you.

Answered
2016-09-04
yuh*******
User

Cart number 104617555. Please help to check on delivery. Ordered more than 2 weeks ago, yet to receive. Delivery has been automatically updated to delivered. Noticed a few queries on missing items/late delivery for the eyelashes??

Appreciate your reply. Thanks.

User

Hi, qoo10 automatically update it to delivered if we sent out a weeks ago. Maybe got some delayed. However, if u haven't received it until nextweek just let us know we will process it as a lost mail and we will resend u a new one as a goodwill. Thank u

User

Items received, after 3 weeks. Appreciate your reply :)

User

Thank u!

Address
KB-1 1 KAKI BUKIT AVENUE 3 #05-02
Available during
MON~SAT : 9:00am ~ 6:00pm SUN, Holiday : day off
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