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myfashionstory.com Join Fellow
13,545 Fellows
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POWER MINISHOP RATE 90%
7.88

Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae


Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Vacation Seller 2017-04-16
Return Exchange Policy (2) Seller 2016-05-04
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Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 1109 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(1,198)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-04-24 gra*******
Recommend 2017-04-23 wai*******
netural 2017-04-23 jol*******
Recommend 2017-04-23 p.s*******
Highly Recommend 2017-04-21 Goo*******
Highly Recommend 2017-04-21 cla*******
Recommend 2017-04-21 ann*******
Highly Recommend 2017-04-19 gio*******
Recommend 2017-04-19 dor*******
netural 2017-04-19 lay*******
Item Q&A(111)
No. Question & Answer Member Date Status
NOTICE Notification to Buyers Qoo10 customer center
NOTICE Vacation Seller
NOTICE Return Exchange Policy (2) Seller
NOTICE Return Exchange Policy (1) Seller
NOTICE Shipping & Delivery Seller
NOTICE Refund Policy Seller
NOTICE Exchange Policy Seller
FAQ What are the risks with the use of SingPost normal mail shipping? Seller

1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.

FAQ Item not Received? Checking your Order status? Having Problem with receiving your Order from Qxpress Delivery?? Seller

Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at sg_cs@u-rasia.com to check the delivery status.

FAQ Can I put what I want in the memo? Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ Why my normal mail package has not arrived? Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ Ops! I made a mistake in my order! I want to change the size/color/shipping address/qty (or whatever!) . What should I do? Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

26547926 Inquiry for the item from ali**** ali******* 2017-04-19 Processing
26457359 Inquiry for the item from viv**** viv******* 2017-04-12 Answered
Hi, may I know when will the stock for type A be coming? I just received my order and like it a lot. Wanted to buy more. Please advise. Thanks
 
[Re] Inquiry for the item from viv****
sorry stock will arrive next week, however we will b in oversea till early may. possible to wait? thanks
26395509 Inquiry for the item from vea**** vea******* 2017-04-06 Answered
When will you be restocking? Possible to get Type C Pine?
 
[Re] Inquiry for the item from vea****
you can buy now. thanks
26391250 Inquiry for the item from hon**** hon******* 2017-04-06 Answered
Hi, will u restock type A black or wood Color. Thanks
 
[Re] Inquiry for the item from hon****
a wk
 
[Re] Inquiry for the item from hon****
Ok I will wait. Can u notify me when it is restock. I will get 2. Thanks
 
[Re] Inquiry for the item from hon****
sorry in abt 2wks. thanks
26345307 Change of shipping address - URGENT!!!! ang******* 2017-04-03 Answered
Hi, I have sent a request last week for changing of shipping address for my order (#211440893/4/5) to One Raffles Quay #34-03 North Tower, Singapore 048583.

Please advise if you received and done so.

Thanks.

Angie (HP: 97931223)
 
[Re] Change of shipping address - URGENT!!!!
on delivery
26233804 Inquiry for the item from syx**** syx******* 2017-03-23 Answered
I ordered today when can i get it?
 
[Re] Inquiry for the item from syx****
mailed ,SGSG7376830. thanks
26182588 one set is missing from this order. shi******* 2017-03-20 Answered
Hi I ordered 2 set, but only 1 set is delivered.
Please deliver my missing set ASAP.
 
[Re] one set is missing from this order.
Hi, can we know short of which design? thanks
 
[Re] one set is missing from this order.
you are short of order no. 209693627 Design : type D - design B / colour - pine
please help to advise. you may call me at 98284657.

thank you
 
[Re] one set is missing from this order.
ok noted, next week we will resend. thanks
 
[Re] one set is missing from this order.
thanks when are u re-sending?
 
[Re] one set is missing from this order.
hi, shippment will arrive this week. thanks
 
[Re] one set is missing from this order.
thanks will look forward to it.
 
[Re] one set is missing from this order.
-
 
[Re] one set is missing from this order.
hi , please note that the delivery address is office. please do not come during the weekend.
 
[Re] one set is missing from this order.
will do
26144919 order 206065302 and 206065303 sep******* 2017-03-16 Answered
I only received 7 x Pine color, 1 x Black color
When is the delivery for the about the balance order for 1 x Pine color and 3 x Black color?
Please reply with delivery date immediate
 
[Re] order 206065302 and 206065303
Hi, very sorry shippment will arrive in 1wk+. supplier no stock too.. thanks
 
[Re] order 206065302 and 206065303
ok, do update on the delivery date once stock ready
 
[Re] order 206065302 and 206065303
will do
 
[Re] order 206065302 and 206065303
R the items arriving? When can deliver?
 
[Re] order 206065302 and 206065303
this coming week. thanks
 
[Re] order 206065302 and 206065303
Delivery date?
 
[Re] order 206065302 and 206065303
Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)


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