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Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
137 items sold
7.88

Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae


Customer who recommended this item
1395 (Based on 1525 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
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Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (506)

Customer Photo Review board

Recommend Received item

Looks good for now. Recommended.

Design:Type D - design B | Colour:Pine(+S$8)

+ Add this option
Oct 17, 2017
zol*******

Highly Recommend Good product

Product is make of good quality. Very happy with the purchase..

Design:Type D - design A | Colour:White(+S$2)

+ Add this option
Oct 15, 2017
val*******
Oct 14, 2017
woo*******
Oct 13, 2017
jas*******
Oct 13, 2017
and*******

Customer Review (1,525)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 17, 2017 zol*******
Highly Recommend Oct 16, 2017 hel*******
netural Oct 16, 2017 ela*******
Highly Recommend Oct 15, 2017 val*******
Highly Recommend Oct 14, 2017 woo*******
Recommend Oct 14, 2017 edd*******
Highly Recommend Oct 13, 2017 jas*******
Highly Recommend Oct 13, 2017 and*******
Recommend Oct 11, 2017 p3a*******
Highly Recommend Oct 10, 2017 abb*******

Item Q&A(142)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
Qxpress Tel. No.: +65-6434-8400
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller


Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Buyer will pay for all additional shipping costs.

6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

7)Free Gifts from our promotion are not entitled to any Warranty.

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

Answered
2017-10-11
lin*******
User

Hi, is the stock for type A white coming in anytime soon?

Thank you!

User

sorry in abt 3wks, can wait? thanks

Answered
2017-10-08
ser*******
User

hi , just wanna check if there are stocks for design A in wood colour ? if not, can i know when stocks will be in ?

rdgs
serene

User

hi, in abt 1wk+. can you wait? thanks

User

yes pls . pls give me a tinkle once stocks are in

User

ok, you can check in 10days. thanks

Answered
2017-09-29
hel*******
User

Hi if i want to add one more pc for the black colour is it possible?

User

hi u can add orders

Answered
2017-09-16
wan*******
User

hi seller, may i know what is the weight for the monitor stand? i ordered design D- black color

User

Hi, Design D, which type? thanks

Answered
2017-09-12
jel*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-08
scu*******
User

Please advise when goods will be delivered for order no. 226405084. i hv waited for almost 2 weeks already.

User

Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)
Hi, We will response to all inquiries as soon as possible.all inquiries and include your order number if any. We thank you for your understanding and support always. :)

(Sep 11, 2017 01:17)

sorry about it, just came back from oversea, processing to mail, this few days you will receive it. thanks
(Sep 11, 2017 23:12)

User

thanks for reply. pls arrange delivery durinf weekdays only from 9am-5pm as the location is an office premise.

User

tks

Answered
2017-08-28
kat*******
User

Hi Seller

When will the type D design B in Pink colour be re-stock?

User

sorry no at the moment. thanks

Answered
2017-08-28
kat*******
User

Hi Seller

When will the type D design B in Pink colour be re-stock?

User

replied. thanks

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