ZANTELLE
ZANTELLE Join Fellow
6,666 Fellows
POWER MINISHOP RATE 90%
3.90

Everlasting Green ❤ Personalized Gift ❤ Potted Gift ❤ DIY Gift ❤ Personalized Alphabet and Number ❤ Wedding Props Decor ❤ Green Alphabets ❤ Event Decor ❤ Teachers Day ❤ Love ❤


Customer who recommended this item
655 (Based on 668 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $35.00 in a cart.
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (208)

Customer Photo Review board
Aug 31, 2017
sha*******

Highly Recommend -

For teacher day present, Fast delivery

Alphabet|Design:Star-shape (Hollow)

+ Add this option
Aug 30, 2017
Ivy*******

Highly Recommend All good

Received. Nice decorations...

Alphabet|Design:Star-shape (Solid)

+ Add this option
Aug 29, 2017
wag*******

Highly Recommend So cute

Thank for delivery today good good buy

Alphabet|Design:Heart-shape (Hollow)

+ Add this option
Aug 29, 2017
ari*******
Aug 28, 2017
can*******

Customer Review (668)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 28, 2017 kho*******
Highly Recommend Sep 06, 2017 pra*******
Highly Recommend Aug 31, 2017 pea*******
Highly Recommend Aug 31, 2017 pea*******
Highly Recommend Aug 31, 2017 sha*******
Highly Recommend Aug 30, 2017 fio*******
Highly Recommend Aug 30, 2017 cha*******
Highly Recommend Aug 30, 2017 Ivy*******
Highly Recommend Aug 29, 2017 wag*******
Highly Recommend Aug 29, 2017 ari*******

Item Q&A(146)

Status
Question & Answer
Date
Member
Notice
Seller

>Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.


Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
>Provide picture of the item to seller end.
>Shipping fee will be incurred from buyer's end.

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-07-26
lov*******
User

Where can i purchase the lady bug?

User

hi there, is at http://list.qoo10.sg/item/FUN-AT-THE-FARM-POTTED-GIFT-ACCESSORIES-TERRARIUM-ACCESSORIES/415135112

Answered
2017-07-19
Iva*******
User

Hi
Have received the items.everything thing is ok except the letter O is different from the rest of the letter.The letter O seems to be different colour from the rest which looks weird.Can it be replace?please revert thanks

User

Hi, there. We have checked our stock of letter "O" and found them all of the same green tone. Is it ok we send you a photo to your mobile phone first before we go ahead to send you one by post?

User

So now the stocks for lettter O on hand is different from the rest of the letters?just wondering why only the letter O is different from the rest of the letters as it looks very weird when I placed it with the rest.

User

It could be that there was an odd one with lighter colour that we did not notice earlier when we sent it to you. The rest of letter "O" we have on hand is the same green tone as the other letters we have. We can send one to you by post.

User

Sorry to trouble can you please send a new letter O to me.really thanks a lot and appreciate
Block 636 jurong west street 65 #03-360 s640636
Attn to Ivan lee

User

Hi, Ivan. Thank you for the address. We will be posting it out today, so you should receive it early next week. Please let us know if you don't receive it next week. Have a nice weekend!

User

Hi
I have received it!!!Nice!!!
Million thanks

User

That's great! We apologise for the inconvenience caused.

Answered
2017-05-13
ver*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-05-01
des*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-04-20
chr*******
User

Hi will you be restocking the Year of Monkey bookmark soon?

User

hi there, restocked and updated. You may purchase online now ... thanks

Answered
2017-04-20
rai*******
User

Hi seller,

Can u send it to China if I order ?

If I need u deliver gift to China iszzt possible

User

hi there, yes, can be done. There is "China" as a destination selection. Please note that these are DIY items.

User

Reach there still in 1 pc ? I planning to get alphabet

User

Hi there, we will provide max protection. Think should not be a problem. How many pieces are you looking at?

User

3 ... what will be the delivery charges like .... postal code to China is 214028

User

hi there, the charge will be reflected when you are making payment.

Processing
2017-02-15
wen*******
User

How can i get those cute minis?

User

Hi, thank you for your interest! May we know which specific item you are referring to?

Hi, sorry I missed your subject line... oh you will find those cow and sheep figurines under our "Figruines: At the Farm" category.

Answered
2017-01-26
ecs*******
User

Hi zantelle, is it possible to purchase just the pot without the alphabets? Thank you (:

User

Hi, yes the same type of mini pot is listed under our "succulent planter" category. You can find more choices of similar pots there. Have fun browsing and shopping with us!

Address
1002 JALAN BUKIT MERAH #04-01
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