[Neonmello] Casual, work styles, trendy
[Neonmello] Casual, work styles, trendy Join Fellow
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MINISHOP RATE 90%
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[NEONMELLO] PREMIUM WINSLET CROCHET MANDARIN DRESS IN FESTIVE RED


Customer who recommended this item
2 (Based on 2 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 01, 2016 yin*******
Highly Recommend Jan 21, 2016 lou*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-01-25
yin*******
User

Hi seller,

Do you have my size? My waist is ard 60 to 66cm.

How fast is the delivery?

User

Thank you for your query. Our waist fits 12-13 13-14 for S and M respectively. It usually takes 2-5 working days for delivery or earlier.

User

What do u mean by 12-13, 13-14??

My waist is 66cm, shld choose S or M?

User

We go via inches. For a fitted waistline you can go for S. For a looser fit you can do size M :)

Answered
2016-01-17
mis*******
User

Hi Seller. My waist is 74cm. Do you have my size?

User

Hi, Size M might be a little snug as it fits up to 71cm. Thank you.

Ask Question
Policy & Notice


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