mums.sg Join Fellow
8,657 Fellows
$40.00
POWER MINISHOP RATE 90%
Nestle NAN Optipro 2/H.A. 2/H.A. 3/GRO 3 OR KID 4 Follow-Up/Growing Up Milk [Carton Sales]
327 items sold
214.75

NestleNestle NAN Optipro 2/H.A. 2/H.A. 3/GRO 3 OR KID 4 Follow-Up/Growing Up Milk [Carton Sales]

See all Nestle items

Notice

Subject Register Date
DENTED MILK POWDER RECEIVED Seller 2017-03-16
WRONG ITEM RECEIVED Seller 2017-03-16
EXCHANGE Seller 2017-03-16
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 561 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (198)

Customer Photo Review board

Recommend Items received

Item recieved with expiry in April 2018

Type:Kid 4(900gmX6tins)(+S$18.65)

+ Add this option
Apr 25, 2017
goh*******
Apr 25, 2017
urm*******

Highly Recommend Fast delivery

Good condition n thank you seller

Type:Gro 3(800gmX6tins)(+S$24.65)

+ Add this option
Apr 24, 2017
sua*******
Apr 24, 2017
Zha*******
Apr 23, 2017 3
Kan*******

Customer Review(580)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-04-25 jan*******
Recommend 2017-04-25 goh*******
Recommend 2017-04-25 urm*******
Highly Recommend 2017-04-25 gar*******
Highly Recommend 2017-04-25 sha*******
Highly Recommend 2017-04-25 jes*******
Highly Recommend 2017-04-25 jac*******
Highly Recommend 2017-04-25 Sha*******
Highly Recommend 2017-04-25 blu*******
Highly Recommend 2017-04-24 Els*******

Seller Information

mums.sg

  • Address : ONE COMMONWEALTH 1 COMMONWEALTH LANE #04-27
  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
Item Q&A(132)
No. Question & Answer Member Date Status
NOTICE DENTED MILK POWDER RECEIVED Seller
NOTICE WRONG ITEM RECEIVED Seller
NOTICE EXCHANGE Seller
NOTICE CANCELLATION OR REFUND Seller
NOTICE SHIPPING INFORMATION/SPECIAL TIMING REQUEST/CHANGES ON MEMO Seller
FAQ WHY DO I RECEIVE MY ORDER IN PARTIAL SHIPMENTS? Seller

Please understand that sometimes you may receive your orders in partial shipments via both Qxpress and DPEX as our stocks are in different warehouse. Do not worry as we will update the tracking number accordingly.

26612721 Nan HA 3 Swe******* 2017-04-25 Answered
Hi,

When will new stock for nan ha 3 arrived? Able to pre-order?
 
[Re] Nan HA 3
Hi,
Let us check first when do the re-stock and will revert
And we're sorry cannot do a pre-order
Thanks

Hi,
Upon checking, the re-stock for Nan Ha3 will not be so soon.
but please do stay tuned with our page
Thanks and have a great day.
(Apr 25, 2017 13:32)
26606288 Inquiry for the item from Eli**** Eli******* 2017-04-24 Answered
Hi,
When will nan grow 3 restock? Gonna restock by 30th April?
 
[Re] Inquiry for the item from Eli****
Hi,
Let me check on this and will revert
Thanks

Hi,
Nestle Nan Gro 3 is in stock now.
Thanks
(Apr 25, 2017 13:40)
 
[Re] Inquiry for the item from Eli****
Hi, still I don't see any stocks.. all snapped up within a few hours :( still have anymore stock?
26582036 Inquiry for the item from che**** che******* 2017-04-22 Answered
Hi,

May I know why nan 4 price for each tin u are selling @ $38plus? It's even more expensive than Fairprice which only selling @ $36.60 and $36.60 it's their fixed price. Which means by using the coupon is almost deducting the "extra" cost.


Please advise
 
[Re] Inquiry for the item from che****
Hi,
Please be informed that the price will always differ base on different exchange rate at different period. Sometimes Qoo10 is the one who provided the discount.
Thanks
 
[Re] Inquiry for the item from che****
So are the milk powders from official Nestle baby Singapore?
 
[Re] Inquiry for the item from che****
Hi,
Our stocks is directly from Nestle Singapore. No parallel imports
Thanks
 
[Re] Inquiry for the item from che****
Noted. Thanks
 
[Re] Inquiry for the item from che****
You are most welcome :)
Have a great day ♥
26558861 Inquiry for the item from sim**** sim******* 2017-04-20 Answered
Does the Optipro 2 come bundled with the free 400g tin per 800g tin like in store?
 
[Re] Inquiry for the item from sim****
Hi,
Our Optipro 2 is a bundle of 800gm X 6tins . No free 400g tin.
But consumer can save through shop coupon :)
Thanks
26470630 I didnt rec my order yet the status has been updated as 'Delivered' !! sno******* 2017-04-13 Answered
hi

i've ordered 2 items - NAN milk and a kid's supplement last week.
The supplement was delivered yesterday but not the milk.
I was the notice on the page that all milk will be delivered on 17 Apr and i'm ok as i dont need them urgently.
But why is the status for the milk order being updated as delivered when the delivery has not been done??
pls check and revert back to the correct status.
Order no : 212271988
thanks
 
[Re] I didnt rec my order yet the status has been updated as 'Delivered' !!
Hi, it is a system error as when Qxpress collected the parcel from us, their system will auto change all status as delivered. Your order for Optipro 2 will be dispatched today as the shipment has arrived, thank you.
 
[Re] I didnt rec my order yet the status has been updated as 'Delivered' !!
Hi, I've received the 6 tins of milk today. But I'm disappointed as 5 out of 6 tins have dent at the bottom of the tin. And the validity date is only 1 year. Are these the latest batch of stock? Pls advise on the exchange of stock for the dented tins. Thks
 
[Re] I didnt rec my order yet the status has been updated as 'Delivered' !!
Hi, all the stocks have expiry date of 2018 and is stated in our listing too.
For exchange, please send in the following photos to us:
1) All of the affected dented tins
2) Batch No. of the milk indicated on the carton box
3) Outer packaging
We reserve the rights not to honor the exchange if no proper photo evidence has been given. Thanks.
26458686 Dent Tin dyu******* 2017-04-12 Answered
The two picture I have send you. This is the no. 633701892A and use by 30/06/2018
 
[Re] Dent Tin
Hi,
We had responded on the other inquiry.
Kindly check
Thanks
26417398 Inquiry for the item from col**** col******* 2017-04-09 Answered
I bought from you 6 tins of Gro 3 milk and received them on 5 Apr 17. One of the tins is dented near the bottom. I already sent you the necessary pictures and we communicated a bit but till now I have not receive a reply from you to do a one to one exchange. Pls advise.
 
[Re] Inquiry for the item from col****
Hi,
We're sorry we missed your message.
We will arrange for an exchange of 1 dented tin.
Will update when can be done
Thanks
26416559 Inquiry for the item from yvo**** yvo******* 2017-04-08 Answered
I need 2 sets of 6tins x Nan Kid 4. do you have restock?
 
[Re] Inquiry for the item from yvo****
Hi, restock for nestle will arrive 14 Apr.

Popular items by this item's visitors

Unfold