Q: I have ordered a wrong product, can I change my order?
A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.
-After the shipping, order cancellation is not available.
-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.
Q: What to do when product arrived in defective condition, or a different product arrived?
A: If the product has a defect, we will pay you back the money.Generally we can't supply any exchange due to the color difference ,because it will be different due to the cumputer displayer or other reasons.Even the same color will stated different by the different persons ,please kindly undstand, generally it is the same as the pics.