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- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Dear Customer,Thanks for your purchase from our store.We will arrange send out all orders within 24 working hours, for Qxpress, you will receive it within 1-2 working days, for Singpost normal mail, you can receive it within 2-3 working days.So once you receive orders, please just help to confirm Delivered on Qoo10 system, thanks for your help very much.
Any return of exchange of items will be applicable within 7 days upon receiving of the item1.Please First to contact seller via Qpost or send email to seller: firstname.lastname@example.org, seller will help you to solve the problem.2.Usually, we will not accept return or exchange for buyer buy wrong or change mind.
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Some delivery problems but resolved by responsible seller. My wife is happy with this product.
Item Selection:FWC0152 | Color:Black | Size:L
Material very thin ....
Item Selection:FWC0152 | Color:Black | Size:XL
Item received but material aren't as good as what's shown on picture
Item Selection:FWC0184 | Color:Black | Size:L(+S$4.50)
Nice & soft material 👍🏻 buy
Item Selection:FWC0214 | Color:Black | Size:M(+S$3)
Recieved ....in letter box...thought it will be small size...afyer reading the reviews but the size is quite big...should have order the actual size....
Item Selection:FWC0214 | Color:Black | Size:L(+S$3)
Item Selection:FWC0197 | Color:White | Size:M(+S$3.50)
Item Selection:FWC0202 | Color:Black | Size:L(+S$5)
Item Selection:FWC0209 | Color:Dark Blue | Size:S(+S$4)
Item Selection:FWC0211 | Color:Khaki | Size:M(+S$3)
Item Selection:FWC0209 | Color:Dark Blue | Size:XL(+S$4)
Can I check with you the item FWCO133 have other Colour black or navy thank you................,.,,,,,,,,,,
Hi, thank you for your message.And sorry that we only have white color in stock for selling now, and won't get other color in stock later.Regards
hii have not received my item order no 205559484 and 205559485. please confirm when it will be delivered.contact numbr 96117312thanksruma
Already answered inquiry. If you have another any question, please contact to us.
Dear customer,We are sorry for the delay. The item did sent out to you on 02-14. Usually it needs 3-4 working days to arrive.Maybe it was delayed due to some delivery issue, could you please checked your postal address and the unit No., is it completely right?Please do not forget to check your mail box, your family or the neighbours，if someone has goe it for you but forget to tell you?If not items now, would it be ok that wait for 2 more days?Best Regards
I have receive the top but the size is too big based on the measurement. I would like to exchange for a smaller size. How long would the delivery takes as I need it by next Friday. Please reply me asap.
Thank you for your message.We feel sorry that not all the clothes fit all the customers size.Since it is hassle and will cost you money and long time to return it back, would you like to choose a other size, and we can give you a discount,and you just need to pay $7.00. And you don't need to return this one. Maybe you can resell it or send it to friends. What do you think? Regards
I will just exchange for a small size.How much would the stamp cost?
If customer insist on return, we would like offer a return for you.But for non-quality product, if customer return the item, we usually need to minus the postage fee which sent out the item.And you still need to pay for the return postage fee and cost a long time.Accounting to the time，return fee will cost you, how about we highly refund you $3.50 without returning anything . Can you pls consider it again?We are really busy to deal with return package right now, hope you can understand.Regards
I will still want to return the package and exchange for a small size.Please understand as I'm a buyer and you should do your upmost service rendered to us.If I can fit the top, why should I ask for exchange and return? I will mail out the package this week and hope I could receive by return upon my request.
Patrineblk 16b SHELFORD road, #01-15 SHELFORD Suits #01-15Singapore 286653. Pls offer us the tracking No. of the return package for checking.Regards
Hi,I have post out the parcel on 20 Feb.Kindly keep me informed once you have received and please send out the S size to me.Thank you!
Hi, have you sent it recorded delivery? Pls provide us tracking No. so that we can easy check and find the rturned package ?Regards.
Hi, I do not have any tracking number. I only sent as a normal package. I have provided my order number on it.Please check.
Dear Customer, Refuned with 24 hrs, pls check it later.Regards
Hi i.did not receive my order as per enclosed picture. I've ordered 4 pcs of clothes from u but only received 3. This piece as per attached picture is missing. Pls refund.
Sorry for that.It maybe missed or lost during delivery, we will refund you the money first, pls check it later.Regards.
HiPls expedite my orders 202183616, 202183617 & 202183618 need it for CNY thanks
Dear Customer,Hi, we have arranged shipping for you, pls give 2-3 days to arrive and the tracking No. will be updated soon, pls check it also in the order information.Best Regards
U mean if I want to get the M size I also hv to wait 3-4 days to reach me?
Dear Customer,Yes, we are sorry for that.We can not deliver it within 24 hrs. For item usually deliver by Singpost normal mail.So what do you think of our suggestion? If you agree, pls confirm with us, so that we can arrange shipment for you asap.Best Regards
Hi, I just received my item code no: FWC0192 large size but it's a bit too big for me! Can exchange to M? How long will it take bcos I need the item by nxt wkend.
Dear Customer,Sorry to hear that.Since it is hassle and will cost you much more money and long time to return it back, would you like to choose a M size, and we can give you a discount with free delivery，and you just need to pay SGD10.00. And you don't need to return this one. Maybe you can resell it or send it to friends. What do you think? Usually for resend, it needs 3-4 working days to arrive.Best Regards
There isn’t any posted question about item.