Shop Smart
Shop Smart Join Fellow
Brand Qstore
13,516 Fellows
10%
POWER MINISHOP RATE 90%
9.90

**All from 9.9** Travel 7PCS Organizer|Krorean Travel Compact Bag|Cabin Backpack|Toiletry Handy Bag


Customer who recommended this item
277 (Based on 296 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart.
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  • $5.00
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(shopsmart2012@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (136)

Customer Photo Review board

Recommend Same as advertised

Cute bag, worth buying.....

Type:Korean Picks Bag | Color:Denim Blue

Sep 26, 2017
sam*******
Sep 26, 2017
ask*******

Highly Recommend Reliable seller. Good quality stuff

Fast delivery and looks alright

Type:7pcs Travel Packing Organizer | Color:Navy(+S$2)

+ Add this option
Sep 20, 2017
Laz*******

Highly Recommend Nice bag

Love it nice and cheap , very satisfy

Type:Korean Picks Bag | Color:Denim Blue

Sep 19, 2017
chw*******
Sep 19, 2017
cwy*******

Customer Review (296)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 26, 2017 sam*******
Highly Recommend Sep 26, 2017 ask*******
Highly Recommend Sep 23, 2017 kwe*******
Highly Recommend Sep 22, 2017 cho*******
Recommend Sep 21, 2017 viv*******
Highly Recommend Sep 20, 2017 Laz*******
Highly Recommend Sep 20, 2017 eme*******
Highly Recommend Sep 19, 2017 chw*******
Recommend Sep 19, 2017 cwy*******
Highly Recommend Sep 18, 2017 sum*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.
2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html
Qxpress Tel. No.: 6661-9100
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

1) We offer value-for-money deals. Feel free to compare prices.
2) We ship your item fast. Same-day to next-day shipping.
3) We have ready stock in Singapore.
4) Bulk orders available. Pls email to enquire.
5) We provide fast turnaround for returned and exchanged items.
6) We accept self-collection of items at our Office, pls email to enquire.
7) We accept direct exchanges of defective items at our Office, pls email for more details.
8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.
9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!
10) We have no purchase limit qty (as long as stock is available)

Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ
Seller

1) We offer value-for-money deals. Feel free to compare prices. 2) We ship your item fast. Same-day to next-day shipping. 3) We have ready stock in Singapore. 4) Bulk orders available. Pls email to enquire. 5) We provide fast turnaround for returned and exchanged items. 6) We accept self-collection of items at our Office, pls email to enquire. 7) We accept direct exchanges of defective items at our Office, pls email for more details. 8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping. 9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more! 10) We have no purchase limit qty (as long as stock is available) Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!

FAQ
Seller

Delivery options 1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. 2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday) You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.html Qxpress Tel. No.: 6661-9100 Qxpress Email: info@qxpress.sg Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Answered
2017-05-08
ger*******
User

When will re-stock "3 Way Casual bag" ? I would like to have either the WINE or DENIM colour.

Thank you !

User

Restock in around 1 to 2 weeks time. Thanks!

Regards,
ShopSmart

Answered
2017-03-04
Tay*******
User

Hi
I will like to order the wine colour. Will the stock be in by today?

User

Hi,

Wine color will be ready after March 10. We will inform you again once the stock is available. Thanks!

Regards,
ShopSmart

Hi,

Picks bag in wine color is avaialbe now. You can process order. Thanks!

Regards,
ShopSmart

Answered
2017-03-02
tin*******
User

Dear Seller,

In 1 of your response dated 16 Feb 2017, you mentioned that new stock for wine color will be re-stocked in 2 weeks' time. Can you advise roughly when will the new stock arrive? I am very keen to place an order for this color. Thanks

User

Hi,

Wine color will be ready after March 10. Once the stock have arrive, We will inform you again ok?

Regards,
ShopSmart

Hi,

Picks bag in wine color is avaialbe now. You can process order. Thanks!

Regards,
ShopSmart

Answered
2017-02-16
pis*******
User

will you restock wine color ?

User

Hi,

New stock for wine will be ready in 2weeks time. Thank!

Regards,
ShopSmart

Hi,

Picks bag in wine color is avaialbe now. You can process order. Thanks!

Regards,
ShopSmart

Answered
2017-02-04
jen*******
User

Hi, will you restock wine colour?

User

Hi,

New stock will be ready in 2weeks time. Thanks!

Regards,
ShopSmart


Hi,

Picks bag in wine color is avaialbe now. You can process order. Thanks!

Regards,
ShopSmart

Answered
2017-01-13
eve*******
User

Hi, may i know when will Khaki bag be available ?

User

You can proceed to order now. Thanks!

Regards,
ShopSmart

Answered
2017-01-12
vic*******
User

Hi may I know the length of d bag pls?

User

Hi,

Please kindly refer to the item page for product details. Thanks!

Regards,
ShopSmart

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