JessCloset Join Fellow
Brand Qstore
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Jess Closet Dresses/Lace Tops Size S to L

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    United States -$29.37~ See more
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Customer who recommended this item
149 (Based on 159 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%


Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (53)

Customer Photo Review board

Highly Recommend Nice top!

Good, prompt delivery too!

Item code:13426 | Color:Black | Size:M

+ Add this option
Mar 24, 2017
Feb 08, 2017
Jul 17, 2016
May 25, 2016

Highly Recommend Nice!

Very nice top! Size fits jus nice and material is nt bad

Item code:13426 | Color:Ivory | Size:M

+ Add this option
May 02, 2016

Customer Review (159)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2017 eth*******
Highly Recommend Feb 08, 2017 hcp*******
netural Jul 17, 2016 sim*******
Highly Recommend Jun 30, 2016 gio*******
Highly Recommend Jun 18, 2016 sla*******
Highly Recommend May 25, 2016 pri*******
netural May 23, 2016 chl*******
Recommend May 18, 2016 yun*******
Recommend May 10, 2016 cat*******
Highly Recommend May 07, 2016 pin*******

Seller Information


  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

16085742 bust size 100cm wee******* 2015-01-12 Answered
dear seller,

the above mentioned are beautiful but sizes are too small. Do you have my size....?

thank you
[Re] bust size 100cm
Thanks for your query. We're sorry but the largest is L. Regards, Jesscloset
15513874 Size/Design wat******* 2014-11-28 Answered
May I know the waist measurements for size M and L?
Does the white blouse come with lining?
The pics on the model and the pics on the hanger (blue background) look quite different.. Which one is it??
[Re] Size/Design
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.

Thanks for your query. Please find below the approximate measurements:
The blouse comes with a lining. Please refer to the images showing the blouse on the hanger as these are pictures of the actual item. Regards, Jesscloset
[Re] Size/Design
Thanks for your prompt reply.. Is the material stretchable??.. What is the elasticity like??.. Strong resistance or easily stretchable??
My measurements are 90cm bust and 80cm waist.. What size should I take??
[Re] Size/Design
The material is mostly a polyester and cotton blend and is not very stretchy. Our customers have commented that the chest area is slightly small in cutting, so we would recommend that you take size L. Regards, Jesscloset
[Re] Size/Design
For the black colour, is the lace design in white (or silver)?? I can't really see the detail properly..
[Re] Size/Design
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.

Thanks for your query. It is white with a sheen. Regards, Jesscloset
14951203 Self Collect mag******* 2014-10-16 Answered
Hi jus to check whether u hav retail shop at Ubi techpark ? or can i collect the item from ur unit ? Coz my office located at Lobby D
[Re] Self Collect
Thanks for your query. I'm very sorry but we're unable to arrange for any meet-ups or self-collections at this point. All orders and exchanges must be done via the post. Sorry for any inconvenience caused. Regards, JessCloset
13408538 Design eck******* 2014-06-02 Answered
Hi seller, the design at the front is straight or curve? And please provide measurements for the bust.
[Re] Design
Please find below the PTP measurements (the bustline can differ depending on the wearer and where the tape is placed)
S: 76cm
M: 80cm
L: 84cm
The design isn't straight cut as the material flares out at the bottom. The front is shorter than the back. Please refer to the images on the webpage.
Regards, JessCloset

Policy & Notice

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