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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Toll - $4.99
Free shipping over $30.99 purchase.
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Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
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Received after 15 days. Disappointed. The length for both the sweaters are short and very very loose and wide. Both are oversized. Look funny in them. I don't think i will wear them. The sweaters got a smell too. Material also not to my liking.
Group:MY4 | Item:SW07(+S$6.90) | Winter socks|Gloves:None
Delivery took some time.. material is soft & good quality. Value for money
Group:MY28 | Item:SW08(+S$11.90) | Winter socks|Gloves:None
I ordered 6pcs and you refunded the other one you said no stock. Its almost 3weeks since i ordered and just received only today. When i opened it, got 4 pcs of sweatshirt only. Where's the other order?
Group:MY72 | Item:SW03(+S$7.90) | Winter socks|Gloves:None
the colour is nice, the materials is good, but the size is kinda shorter than it appears in the picture. I have to pull it down more to make it a bit longer, yet i guess it should still be match with a pants or leggings, its like a version of a longer blouse only.
Group:MY12 | Item:SW05(+S$0.90) | Winter socks|Gloves:None
Like all my purchase.. And thanks seller for the free winter socks!
Group:MY4 | Item:SW03(+S$6.90) | Winter socks|Gloves:1PC-Coffee Gloves(+S$3.90)
Group:MY72 | Item:SW05(+S$7.90) | Winter socks|Gloves:None
Group:MY6 | Item:SW07(+S$6.90) | Winter socks|Gloves:None
Group:MY102 | Item:SW10(+S$7.90) | Winter socks|Gloves:None
Group:MY6 | Item:SW04(+S$6.90) | Winter socks|Gloves:None
Group:MY8 | Item:SW04(+S$8.90) | Winter socks|Gloves:None
Group:MY20 | Item:SW09(+S$6.90) | Winter socks|Gloves:None
Group:MY20 | Item:SW05(+S$3.90) | Winter socks|Gloves:None
Hi,My Order Number is 210702027 order on 24 mar still not receive.is 2 week already when can i receive my item i need urgent.
Hi, sorry for delay, we are working on your case. Thank you for your waiting.
Still havent received, pls check again...
Ordered in january, until now still not received...
Okay, thank you.
Dear customer, 2-3 working days can receive, I'm very sorry, thank you for your support to understand
Still havent received..
Hello, how is the progress? Waited 2 months for it already... Pls do sth abt it
Dear customer, I'm very sorry, the order number? I now refund to you, thank you for your support to understand
202656570 and 202656571
hi for the above 2 items whats the difference? same thinkness and same size? can wear in what weather?
whats material of my28 sw04? how thick and suitable what weather?
This is the order no which i didn't receive. See the title
Hi. My order numbers are 197615692 and 197615693. Status reflected deliver in progress for so many days already but shipping enquires show no such items and no tracking number. I need the items very urgently for my overseas travel next week. Please check and get back to me with the status. If no reply, i will request to cancel order and get full refund.
Dear customer, I'm very sorry, you lost items by Courier, I now refund to you, thank you for your support to understand.
May I check the status of my order? Thanks!
Dear customer, I'm very sorry, because before out of stock, your items sent out today, 2 to 4 working days can receive, thank you for your support to understand
There isn’t any posted question about item.