Starblink
Starblink Join Fellow
Brand Qstore
20,859 Fellows
GOOD MINISHOP RATE 90%
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[Starblink]New Floral Shorts and leggings!!


Customer who recommended this item
168 (Based on 199 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
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Manufacturer/
Place of origin
Starblink / SG Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(enquiry@star-blink.c)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Causal styles tops, dress, blouse. Office wear. Discounts daily. Starblink Bestselling womens clothings

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (199)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 02, 2016 tay*******
Recommend Jan 14, 2016 jen*******
Recommend Aug 31, 2015 jon*******
Recommend Aug 30, 2015 che*******
Recommend Aug 15, 2015 jon*******
Highly Recommend Jul 04, 2015 aud*******
Recommend Jun 26, 2015 Hen*******
netural May 15, 2015 dch*******
Recommend May 14, 2015 mce*******
Recommend May 11, 2015 986*******

Item Q&A(44)

Status
Question & Answer
Date
Member
Notice
Seller


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Hi, please take note that we have changed our email address from previous enquiry@star-blink.com to starblinkenquiry@gmail.com. Thanks

Answered
2015-10-19
smf*******
User

Dear seller,

If i order the items today, will I receive them on Wednesday as i needed items urgently.
Thanks.

User

Hi,
It will be impossible for you to receive by Wednesday.
Thanks.

Answered
2014-06-26
mik*******
User

Hi is it possible for us to meetup to collect the item ? I can meet you at your convenience or even your blk void deck as i live in singapore too:) It would be really convenient for me to meetup with you for collection and payment thank you.Hope to have your reply soon :)

User

Hi, sorry about this but we don't do meet up. We only do delivery via Singpost normal mail or Qxpress.

Answered
2014-04-04
nas*******
User

Hi. I ordered for blue/white floral pants but was given blue/pink. How do I go about the exchange?

User

Hi, sorry about it and Could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. Thanks

Our email : enquiry@star-blink.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink?goodscode=400833156

Answered
2014-03-24
car*******
User

Is the short strecthab?

User

Dear customer

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards

P.S. The information is also sent to the seller to meditate this case.


Hi, the item is not stretchable.

Answered
2014-03-11
ngt*******
User

Dear seller I bought from u since 23 jan and inform buy qoo10 was send out on 27 jan but till now I haven't receive it. Pls help. Cart no 86665029 order no 40335393. Thanks

User

Hi, in this case we'll resend it out. Thanks

Answered
2014-03-08
ngt*******
User

Dear seller I never receive my item till now but I receive a msg asking me to confirm my delivery. What happen? When I can receive my item?

User


Hi,

Could you kindly check if your mailing address is given correctly in Qoo10 and if you received any notification card from singpost while we check for return mail. Thanks 

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink?goodscode=400833156

Answered
2014-03-07
yuu*******
User

Hey the item is domestic shipping but how come when i click my item's shipping info it states , delivering to destination country ? my order was apparently sent out last week thursday but have no arrived.

User

Hi, okay and we'll do a check with the courier company and get back to you. Thanks

Answered
2014-03-07
bui*******
User

Hi it stated shipped out on 25 feb but I hav not receive my pants yet.. cart no.86661226. Order no.040328728 pls advise! !

User

Dear customer

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards

P.S. The information is also sent to the seller to meditate this case
Hi, okay and we'll do a check for return mail and get back to you. Please kindly click on "Delivered" for the shipping status once you received it so that we are aware that you have received the item. Thanks

User

Hi it been almost 3weeks and I stil hav not receive my pants!!! Pls advise! !!!!!

User


Hi,

Could you kindly check if your mailing address is given correctly in Qoo10 and if you received any notification card from singpost while we check for return mail. Please kindly click on "Delivered" for the shipping status once you received it so that we are aware that you have received the item. Thanks

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink?goodscode=400833156

User

I arady check my address & is correct!!! I didnt even received any notes from Singpost!!!!

User

Hi, okay and we'll do a check on the return mail again. Thanks

User

Hi.. I jus received it in my mailbox today!!! Thank u for ur prompt response& gd service! !!

User

Hi, glad that you received the item :) Thanks

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