||About the time of the service
|27174002 ||dresses ||and******* ||2017-06-09 ||Answered|
| ||hi my order number is 216539885, i brought a code N digital code 19 dress. the length is only 72 cm, but on your site |
it say 82-86.
I'll give you a reply when I confirm
Because the measurements are not the same
There will be some errors
We have confirmed it ourselves
There won't be such a big difference
(Jun 12, 2017 14:39)
|27060043 ||Order no. 216490964 ||Ren******* ||2017-05-31 ||Answered|
| ||When are you sending my the refund please? As you mentioned its out of stock. |
[Re] Order no. 216490964
The order has been cancelled
You can contact customer service
|27053951 ||110669711 ||gla******* ||2017-05-30 ||Answered|
| ||Hi, I ordered 2 skirts and 1 top in this order. You have sent me the wrong skirt for Y09 (Free size)! I want a refund.You have given me 2 skirts of the same kind. Pls advise how this can be refunded. Thank you |
Would you mind taking a picture for me?
|26970098 ||Inquiry related cancel and refund from onl**** ||onl******* ||2017-05-24 ||Answered|
| ||I bought 17 items in 6 separate carts. You claimed you sent the shipment altogether with total declared value above 400 causing me problems when Qexpress demanded I pay 38.58 in taxes before shipment is released. |
In the first place, I never requested you sent all the items in one package as I had bought them in 6 separate carts !
I was stuck that I could not cancel the order without having to pay up more money .
So I paid the taxes and the shipment was delivered.
To add INSULT to the injury , the flat package states the 17 items are contained when I find only 4 items in it. Two are unidentifiable as I did not buy them. One I did but you sent 1 piece instead of the 2 quantity I had paid for!
This is obviously a big error on your side or a big FRAUD case!
How you can possibly send 4 items when I bought 17 ???
I have asked to cancel and refund all as I am still out of pocket for the 38.58 in taxes !
[Re] Inquiry related cancel and refund from onl****
First of all, I would like to declare that I will send you one at a time, just want you to receive the goods conveniently, without any other meaning
Besides, I don't know yet. Will produce 38 yuan tax
Also, when you say that I send less merchandise, please provide specific order number,
If you need to return the goods, please return the goods to our address. We will refund your money immediately after we receive the goods
|26647986 ||P13 ||she******* ||2017-04-27 ||Answered|
| ||hi seller, can you pls advise measurement for the armhole opening of P13? |
Cuff about 25CM
|26631791 ||Inquiry for the item from beo**** ||beo******* ||2017-04-26 ||Answered|
| ||Hi seller |
Does X07 n X06 come with the belt?
[Re] Inquiry for the item from beo****
Yeah, with a belt
|26608012 ||Inquiry for the item from lim**** ||lim******* ||2017-04-25 ||Answered|
| ||Hi, what is the circumference of Y04? It doesn't come with the pants (Y03) right? |
[Re] Inquiry for the item from lim****
I'm sorry I'm late
Y04 waist circumference is 72-90, adjustable
Y04 and Y03 are sold separately
But you can also order together
|26499739 ||Inquiry for the item from liz**** ||liz******* ||2017-04-16 ||Answered|
| ||hi seller |
i want to check if u have stock for the below.
The code is grey off but i can still select them. pls advice before i make thr order.
[Re] Inquiry for the item from liz****
Three goods are inventory