- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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1. Any shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageShipping fee will be incurred from seller end2. Defective item issueProvide picture or video of the defective area of the received itemShipping fee will be incurred from seller end3. Any change of mind from buyer's endItem must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attachedProvide picture or video of the item to seller endRegistered Shipping fee or Courier will be incurred from buyer end5. How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
Hello buyers, due to Personal Data Protection Act 2013 (“PDPA”) rule, i will not be able to send sms to you anymore after mailing out the order notifying you that i have mailed out. If you have any question or enquiries, pls contact me at 9768 0375. Thanks so much.
Hello, We are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as normal mail does not provide any tracking no. If its lost, we can't do any check with Singpost.We highly encourage and recommend you to use Registered Mail. Pls do purchase only if you are comfortable with this. Thanks!
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Items delivered in 2 days. Thank you
Model:RestoraDerm Eczema Calming Body Moisturizer(+S$13)
2 days from order to delivery.
Model:Baby Daily Lotion(+S$5)
seller received in good order. price is reasonable all in all
Model:DermaControl Oil-Control Foam Wash(+S$7)
Fast delivery with well packed
Model:Baby Moisturizing Oil(+S$1)
Will definitely repurchase. Seller is very responsive and responsible.
Model:Redness Relieving Daily Facial Moisturizer SPF 20(+S$16)
Model:Baby Eczema Calming Wash(+S$13)
Model:Redness-Prone Skin Foaming Face Wash(+S$10)
Hi Pls advise Expiry Date of items below, thanks!DermaControl Oil-Control Foam WashDermaControl Moisturizer SPF30
Hello, there is no expiry date for foam wash as it is not required under US law to print expiry dates on skincare. These are fresh goods ya. For DermaControl Moisturizer, it do has an expiry date printer on the box which is Jan 2019 . Hope it helps. Thanks!
When is the expiry date for cetaphil redness range night moisturizer?
Hello, all the cetaphils does not have expiry date stated. Is not a mandatory regulation in US for skin care products. This is a new collection which is out only a few months ago. I just brought in the new batch of goods so pls assure is fresh goods ya. Thanks!
May I know when is the restoraderm eczema calming body moisturizer expiring?
Hello, there is no expiry date stated on the mositurizer as its not a need under US law . Neverthless, its fresh stock from our supplier. Thanks!
hi, which body wash is to clear body acne?
Hello, you can try RestoraDerm Eczema Calming Body Wash. Thanks
when is the stock coming for restoraderm moisturer?
Hello, will be in end of this week or early next week ya!
may I know when will you restock your restorederma ezcama calming moisturizer?
Hello, stock will be coming early next week YanYa!
i last purchased on 21/12/2015 using the 20% shop coupon. It's already more than one month. I'm not using web browser, I'm using q100 mobile app. Pls assist as I wish to repurchase. Thank you!
Hello, you caN call qoo10 hotline for the coupons help as its their payment system. I cant fo anything. Pls do give them a call ya. Thanks!
hi, I have purchased $100 worth of products afew months ago and used a 20% discount shop coupon. However I'm trying to do a new order now and they don't allow me to apply this coupon anymore. Is it only applicable for one time use only?
Hello, i not sure. If i not wrong, its once a month. You try to delete your browser cache?
There isn’t any posted question about item.