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[PnG] Oral B Braun- Pro 3000 Toothbrush
17 items sold
109.00

Oral B[PnG] Oral B Braun- Pro 3000 Toothbrush

See all Oral B items

Customer who recommended this item
70 (Based on 71 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Procter & Gamble / P&G Official E-Store Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Oral B Braun Toothbrush - Pro 3000/ 1000/ 500/ Vitality Precision Clean Electric Toothbrush. Refill Heads: Cross Action/Floss Action/ Pro White/ Precision Clean
BOOKMARK 1 2 3 4 5 6 7

Photo Review (45)

Customer Photo Review board

Recommend Received in good condition

Fast delivery.............good.

Type:01. Oral B Braun Pro 3000 Power Brush | Add On Refill Brushheads:01. Cross Action Refill 2s(+S$13.90)

+ Add this option
Sep 10, 2017
tsu*******

Highly Recommend 2nd purchase

Well received........

Type:01. Oral B Braun Pro 3000 Power Brush | Add On Refill Brushheads:None

+ Add this option
Sep 10, 2017
pri*******
Sep 09, 2017
cho*******

Highly Recommend Well received.

Received............

Type:01. Oral B Braun Pro 3000 Power Brush | Add On Refill Brushheads:None

+ Add this option
Sep 08, 2017
pri*******

Highly Recommend Good buy

Good price with discounts.

Type:01. Oral B Braun Pro 3000 Power Brush | Add On Refill Brushheads:04. Pro White Refill 2s(+S$10.90)

+ Add this option
Aug 29, 2017
yue*******

Customer Review (71)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 10, 2017 tsu*******
Highly Recommend Sep 10, 2017 pri*******
Highly Recommend Sep 09, 2017 cho*******
Highly Recommend Sep 08, 2017 pri*******
Highly Recommend Sep 02, 2017 lsz*******
Highly Recommend Aug 29, 2017 yue*******
Highly Recommend Aug 28, 2017 jam*******
Recommend Aug 14, 2017 yir*******
Recommend Aug 13, 2017 rli*******
Recommend Aug 12, 2017 sun*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-08-27
ste*******
User

Hi may I know if you will replenish pro 3000?

User

Dear Customer,

It will be restocked tomorrow, around 6pm. :)

Answered
2017-08-18
tcs*******
User

I only received the add on replacement head.Missing the electric tooth brush.Please check and revert.
Been trying to contact seller for past 2 day but NO RESPONSE!!!!!!!!!!!

almost a week still no response.super customer friendly seller

User

Hi replied your enquiry previously

User

So what is the status?

User

Dear Customer,

Please just reply to the enquiry thread where I informed you of the redelivery.

The missing item will be delivered within 1-3 working days. Kindly refrain from sending us multiple messages.

Thank you

User

Please read your thread again,delivery in 22 Aug? Tracking number correct? how can i trust you? What is the reason of the missing item?

User

Hi Alan,

We have only just submitted the redelivery request for your item. Please refer to snapshot attached. The delivery will take place within 1-2 working days, not 22 August as you mentioned.

We have escalated your case to Qxpress as they are in charge of our warehousing and delivery issues. Therefore we are unsure of why the item is missing.

Thanks.

User

Any tracking number?

User

Hi Alan,

Kindly refer to the following tracking number:

http://www.qoo10.sg/gmkt.inc/CS/ShippingTrackingAPI.aspx?tno=SG920939&transcd=100000020&svc_nation_cd=SG&req_type=dLBuCDiFnU/73i9fUsqfBQ==&transc_nm=

Answered
2017-08-15
cam*******
User

Hi1. When will you have stock again ?
2. Where do I go for wrranry ?
3. Will they reject the warranty of goods for the purchase is via qoo10?
Thanks

User

Dear Customer,

We will be restocking the Pro 3000 on Thursday.

The warranty card will be inside the box. They will not reject the warranty as our goods are supplied via P&G Singapore, therefore it is the same product as if you buy from supermarkets or electronic stores.

Hope this clarifies :)

Answered
2017-03-02
snu*******
User

Just to check how many hours to charge the toothbrush when item received? Look forward to your reply.

User

Dear buyer,

24 hrs for the first charge

Thank you!

Answered
2017-01-29
hwe*******
User

Is there warranty?

User

Dear buyer,

There is 1 year warrenty.

Thank you.

Answered
2017-01-29
hwe*******
User

Hi. Is there warranty?

User

Dear buyer,

There is a 1 year warrenty.

Thank you.

Answered
2016-01-30
cho*******
User

Hi,

I am very keen to buy Oral B Braun- Professional Care 3000 Toothbrush but why is there
a price difference for this item which you are also selling at the below website?

http://list.qoo10.sg/item/ORAL-B-PNG-ORAL-B-BRAUN-TOOTHBRUSH-AND/408545408?selectedOptions=#questionAnswer

1) Are they the same item?

2) warranty period for Oral B Braun- Professional Care 3000 Toothbrush is one year, correct?

3) how long is the delivery period?

Look forward to your reply.
thanks!
susan

User

Dear customer,

1) Total price will reflect once you have chosen option item in the drop down list. Kindly refer listing drop down list for additional price.

2) We are unable to advise on product information, kindly contact PnG at 800-18-600-18 for accurate information about the product.

3) We are unable to count stock manually, if stock is sufficient during your period of purchase, order will be delivered within 3 to 5 working days.

Thank you for your interest!

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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