OB Design
OB Design Join Fellow
34,540 Fellows
$30.00
MINISHOP RATE 90%
16.67

OBDESIGNOBDESIGN ★ $9.9 NETT BESTSELLER ★ FREE SHIPPING ★ ORANGEBEAR ★ TOPS ★ DRESS ★ JACKETS ★ SIZES S-XL

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Customer who recommended this item
5 (Based on 6 reviews)
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OBDESIGN ★ 15 DOLLAR NETT ★ FREE SHIPPING ★ ORANGEBEAR ★ TOPS ★ DRESS ★ JACKETS ★ SKIRTS ★ S-XL SIZE
BOOKMARK 1 2 3 4 5 6 7

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 22, 2017 haa*******
Recommend Aug 16, 2017 jun*******
netural Aug 14, 2017 lay*******
Highly Recommend Jul 21, 2017 Zjl*******
Highly Recommend Aug 27, 2016 fin*******
Recommend Aug 13, 2016 shu*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-08-16
mei*******
User

Hi,

Please keep to your word and make the refund by Thursday, 17 August 2017. Do not drag anymore.

I also don't wish to blow up this issue. All I want is the refund that I am rightfully entitled to.

The refund required for my order #1451 (obdesign website purchase) is SGD 128.86. I did not receive any item from this order. Please note the amount and ensure that the refund is made properly and accurately.

As mentioned earlier, I would not stop until the proper refund is made to me. Be it months or years, I would not stop. Please do not try to play games anymore. All I wish to see is a responsible act made by you... to make the neccessary refund promptly.

Please do not disappoint me again.

User

Hi,

Thanks for your message
We will inform our website represantative to done it asap

Thank you
OBDesign.sg

Answered
2017-08-14
mei*******
User

Hi,

I think it is time to quit lying and be a responsible seller. I've checked my PayPal record today. No refund was made.

You wrote in your email on 9 August that you would made the refund on the same day. Yet, it was not made. What is the reason?

If you think of playing hide and seek game with me, please stop that. I will never give up until I get the refund.

Do not play games anymore.

Note:
Order made via obdesign website. Order number #1451.


On 9 Aug 2017 11:47 am, "vincent chung" wrote:
Hi,

Thanks for your inquiry
We will make a refund again by paypal in today

Thank you
OBDesign.sg

User

Hi,

Thanks for your message
We will check the paypal refund status and update to you by email

Thank you
OBDesign.sg

Answered
2017-08-05
mei*******
User

Hi,

Note: Order via OBDesign website. Order number #1451.

I sent this email to your colleague, Vincent Chung. He is very irresponsible and did not reply.

OBDesign is the worst seller that I have ever encountered ! Unethical and dishonest !

Honestly, it is taking too long for refund to be processed. This is becoming unacceptable !

Please do not tell me to wait anymore. This is just an unethical way to buy time. As a seller, you are making me lose confidence in your integrity. A terrible experience !

Please make the refund as soon as possible before I take any legal action against you. This is my final warning and please do not take it lightly.


-Siew Mei
+6583998645

User

Hi,

Thanks for your message
We will check the refund status and reply your email asap
We recommend you send us an email for website inquiry, our customer representitive will reply to you asap

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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